The Australian Centre for Philanthropy and Nonprofit Studies, qut


Section 2: The givers – Business giving and volunteering



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Section 2: The givers – Business giving and volunteering


Chapter 10: Workplace giving

Chapter 11: Workplace volunteering

Chapter 12: Business giving

Chapter 10: Workplace giving

Sue Smyllie and Daniel Arias


The Australian Centre for Philanthropy and Nonprofit Studies, Queensland University of Technology and the Centre for Corporate Public Affairs

Key theories, definitions and authors


Workplace giving is characterised by ‘philanthropic contributions of money (payroll giving, employer matching donations, workplace fundraising, employer grants), time, skills and in-kind support by employees and their employers’ (Australian Charities Fund 2013, 2). Payroll giving is a subset of workplace giving and has been defined as ‘regular donations by employees from pre-tax income to charities and other non-profit organisations’ (Australian Charities Fund 2010, 7). This can be done either through company programs, centralised distribution agencies, directly to individual nonprofit organisations (NPOs), or to their own nonprofit employers (Shaker, Borden and Kienker 2015). It is an important form of fundraising due to the ease with which funds can be collected, its tax efficiency, and its utility in allowing employers to engage with their employees, the community, and build relationships with charities (Centre for Social Impact 2009). While there is considerable giving activity in the form of in-kind and employee volunteering, this is not covered in this chapter (Australian Charities Fund 2013).

Theories of individual altruism (Bekkers and Wiepking 2011a; Wiepking and Handy 2015) must underpin an employee’s contribution to workplace giving. However, workplace giving may be different to other forms of charitable giving because of the concentrated effects of the workplace social milieu (Carman 2003) and the direct impact of the business’ culture, its leadership and the processes by which workers can engage with the giving campaign and its beneficiaries (Osili, Hirt and Raghavan 2011).

The use, testing and development of theory is not extensive in this field.2 The majority of theoretically-informed workplace giving studies use a selected theory to test results, with few testing a theory by research (Haski-Leventhal 2013; Nesbit, Christensen and Gossett 2012; Raman and Zboja 2006; Shaker, Borden and Kienker 2015). Grounded theory development is elusive. In line with emerging trends in workplace giving design towards a holistic engagement between employer and employee (America's Charities 2015), workplace giving studies have moved towards the investigation of corporate social responsibility (CSR) and the impact of the connection between employer and employee. Stakeholder theory, corporate giving theory, social identification theory, organisational commitment and organisational identification theories have been utilised by researchers in individual studies, but there is insufficient evidence to support a definitive theoretical conclusion. Even so, some ‘how to’ publications distributed by government agencies and philanthropic peak bodies, primarily informed by industry studies, have been underpinned by aspects of organisational theory (Australian Charities Fund 2010; Australian Taxation Office 2015b; Charities Aid Foundation 2015a; Centre for Social Impact 2009; Payroll Giving Center 2012; UK Government 2015; United Way Worldwide 2015) and behavioural theories (Charities Aid Foundation 2013).

The literature examined has provided insight into the state of workplace giving globally. While formal workplace giving is considered to be successful and embedded in business culture in the United States (US), the literature suggests it has yet to reach its full potential in Australia and the United Kingdom (UK). The literature does not shine much light on workplace giving in Asia, though the Centre for Corporate Public Affairs notes most US and Australian-based corporations operating in Asia offer workplace giving arrangements to their employees.


International context


Workplace giving has a relatively long history in the US with its roots tracing back to the early 20th Century (Centre for Social Impact 2009, 12). Recent figures estimate US$4.8 billion is donated annually to charities in the US through workplace giving campaigns (Charity Navigator 2015). In the US in 2014, US$3 billion (8%) of the almost US$360 billion donated to charity flowed through workplace campaigns (America's Charities 2015; Lilly Family School of Philanthropy 2015). Participation rates are estimated between 20 and 45% (America's Charities 2015).

A comprehensive study by America’s Charities found half of employers in the US are moving to year-round engagement with their workplace giving programs; and that 80% of survey participants offer employees the ability to contribute to nonprofits via automatic payroll deductions. The study concluded 70% of the companies cited offer employer contribution matching as part of their program (America's Charities 2014, 15), and over 50% are incorporating contests and events as a way to stimulate and maintain interest in workplace giving programs (America's Charities 2013, 9).

A company matching the giving of their employees is considered to be one of the most important elements of successful payroll giving programs. About 65% of Fortune 500 companies match employee donations. Top contributors include Microsoft (US$48 million annually) and General Electric (GE) (US$37 million annually) (Double the Donation 2015). Corporations view the matching of gifts as not only an employee benefit but as a fundamental element of their overall engagement strategy (Scott 2014b).

Ernst & Young (EY) in the US manages a workplace giving program not uncommon to those in place in many multinational corporations based in North America, Australia and Europe. The EY program adopts tight limitations, permitting employees to donate to an accredited nonprofit college or university in the US only. The company benefits by establishing and maintaining close connections with the accounting and business programs at US universities. Ellen Glazerman, Executive Director of the Ernst & Young Foundation, who is tasked with overseeing matched donations for EY employees, provides an insight as to how her company’s matching gifts program operates (see Figure 10.1).



Figure 10.1 Ernst & Young company matching gift program (Scott 2014b, 2)

  1. Pick a Focus

“Long ago, we decided that we wanted to focus on creating a talent pipeline”. Ernst & Young wanted to support higher education, and it also wanted to create a crop of accountants with top-notch training. From this strategic focus, the current matching gifts program was born. “We are driving specific goals that relate to our strategy,” Glazerman noted. “While people will always come to you looking for other ways to give, you simply can’t do everything, so it’s important to put a lot of thought into where your company decides to help out.”

  1. Know Your Interests

What philanthropic ventures does your company have a vested interest in? That’s the question you must ask yourself as you begin a matching gifts program. For Ernst & Young, “If there’s not a pipeline of bright, interested people coming out of accounting and business programs, we don’t have a business,” according to Glazerman. While Ernst & Young employees are not bound to donate to accounting programs, much of the money is directed that way simply because people tend to give to the places that they came from. Thus, while not every donation will result in a swarm of new, hungry recruits, the lion’s share of donations will wind up serving this strategic goal.

  1. Automate

Automation makes things easier on your employees and encourages more of them to participate in your volunteer and corporate giving programs. At ‘The Honest Company’ employees need only sign onto a website, enter in their donation…and it just happens. They don’t have to spend time trying to figure out how much of their donation is tax deductible and how much qualifies for matching gifts; their giving platform does all of that for them. The easier your matching gifts program is to use, and the more that your program is communicated, the more employees will want to participate.

  1. Include Employee Voices

When asked about the best way to overcome any challenges a matching gifts program presents, Glazerman suggested involving employees. “Everyone needs to feel encouraged to share their point of view,” she said. This not only heads off potential employee resentment about how decisions are made; it also allows you to mine all the energy of your engaged employees to find the best solutions.

  1. Evaluate Your Goals

Before and after the matching gifts program is up and running, you need to evaluate your goals and progress. “You have to look at what your interests are, but also what you’re interested in,” Glazerman believes. “Maybe your goals have changed. Always ask yourself, ‘Is this what we want to do today?’” There’s one added benefit to evaluating your company’s goals with regards to your matching gifts program: “it provides a good excuse to start making changes.”

In the UK, workplace giving has been driven in large part by large corporations (and across Europe), embedding Corporate Community Investment (CCI) strategy and activity as part of organisational commitment to corporate responsibility (Centre for Corporate Public Affairs and Business Council of Australia 2007). Workplace giving in the UK became widespread in large organisations in the 1990s. During that decade, the UK Government legislated for a tax deduction for charitable donations via automated payroll deductions. The Charities Aid Foundation played a significant role in facilitating this process (Centre for Social Impact 2009, 15).

The two major political parties in the UK (Conservative and New Labour) have provided bipartisan support for payroll giving. The Labour Government (1997 – 2010) offered incentives to companies with a high percentage of employees enrolled in payroll giving which were also endorsed by the conservative Prime Minister David Cameron in 2011 (Saxton 2011).

In the UK, payroll giving totalled £126 million in 2014–15, an increase from £118 million in 2011-12 (Osborne 2013). This represented 11.5% of the total charitable giving (HM Revenue & Customs 2015); however, only 2% of donors chose to give through their payroll (Charities Aid Foundation 2015b). It is reported that 2% of British enterprises offer workplace giving schemes and that 735,000 people, — 3% of the workforce — utilise such arrangements (Charities Aid Foundation 2015b).

Also in North America, as of 2009, 5.6% of the working population in Canada participated in workplace giving, donating on average the equivalent of A$228 per person annually, raising the equivlent of A$343 million in total (Centre for Social Impact 2009, 13).

These countries have a long history of workplace giving and well-established and creditable redistribution agencies backed by government policy. However, there is considerable sector discussion and research which indicates a perceived impression of inefficiencies in the system (Ainsworth 2010; Harder 2010; Richards 2012; Sargeant and Shang 2011). At least in the UK considerable policy effort is being applied in an effort to address these concerns (Saints Information 2007; UK Government 2011). Key issues include a lack of public awareness of the system, few incentives to encourage employers to set up such programs, an employer perception that such programs are complex to set up and run and a feeling by some that small to medium charities are often overlooked as giving choices.

Stephen Noble, former Head of Workplace Giving at Barnardos states that employer matching of employee contributions is critical if the sector is to continue to experience positive growth. As of 2013, only 6% of employers managing workplace giving programs in the UK matched employee contributions (Noble 2013).

A lack of awareness is considered one of the greatest impediments to the growth of workplace giving in the UK and globally (O'Hara 2013). Senior management plays an important role raising awareness about workplace giving in the company. High awareness can help embed a culture of giving within an enterprise, which can subsequently allow the practice to flourish (Bliss 2013).

Communities and enterprises stand to gain significantly from continued growth of the sector, as seen in the Charities Aid Foundation (2015a) eight benefits of workplace giving:


  • creates a positive community spirit within a company;

  • enables donors in the workplace to give to charities pre-tax, and make a real difference;

  • it is the most efficient way to connect donors, employers and charities;

  • the most cost effective means for charities to raise funds;

  • makes it easy for companies to be good corporate citizens;

  • employers can supercharge company giving by matching staff donations;

  • donors receive an automatic tax deduction and don’t have to retain receipts; and

  • donations can be one-off for special events or ongoing to support a chosen charity’ (Charities Aid Foundation 2015a).



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