The more brains working on the hard problems, the better. In order to build a great technology company, you have to hire lots of incredibly smart people. It’s a total waste to have lots of big brains but not let them work on your biggest problems. A good culture is like the old RIP routing proto- col: Bad news travels fast good news travels slow. If you investigate companies that have failed, you will find that many employees knew about the fatal issues long before those issues killed the company. Too often the company culture discouraged the spread of bad news, so the knowledge lay dormant until it was too late to act. If you run a company, you will experience overwhelming psychological pressure to be overly positive. Stand up to the pressure, face your fear and tell it like it is.
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