Training catalog
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- Navigate this page:
- Cultivating an Attitude of Gratitude
- Stress and Eating
- Coaching Yourself to Success
- Care Taker’s Survival Skills
- Graceful Exits: preparing for retirement
- Communication Skills for the Workplace
- Conflict Resolution Skills
- Exceptional Customer Service
Stress ManagementStress is a fact of life in today’s fast paced world. This program will provide you with up to date information and strategies to manage the stresses in your life. Handling the HolidaysHolidays come with much joy and anticipation for many people. They also can be a source of great pressure and exhaustions. This program can be the perfect gift to you and will help you keep yourself in the spirit. Cultivating an Attitude of GratitudeSometimes it is hard to feel gratitude; when we are stressed, when things don’t go our way, or when real tragedy hits. Studies show that when we cultivate and live with gratitude, we are healthier in mind, body and spirit. This program will explore ways in which you can increase your gratitude. Desk Top YogaLearn how to stretch and relax without leaving your workstation or even changing your clothes! Take this opportunity to learn and practice a variety of simple yoga postures that can provide you with an immediate experience of deep relaxation. Stress and EatingLearn about the triggers behind compulsive overeating and identify healthy habits that will make you feel more in control and healthy. Keeping Calm in a Changing EconomyStay fiscally fit in today’s ever changing economy. This program will discuss healthy attitudes about the meaning of money and how to prepare yourself for making sound financial decisions. (This is not a financial planning program). Coaching Yourself to SuccessUse this focused strategy for self-development at work or in your personal life. Using a concise development strategy learn how to plan and execute your own development in a busy and demanding world. Work Life BalanceThis program will help you learn how to juggle work, home and family responsibilities with time management techniques, realistic expectations, good communication and a sense of humor! Care Taker’s Survival SkillsWhen your loved ones need your care, it can leave you feeling depleted and overwhelmed. This program explores the risks of being a care taker and supports you in making some changes that can help you take care of yourself while caring for others. Graceful Exits: preparing for retirementPeople have a wide range of reactions to the idea of “retirement”. This program offers employees an opportunity to explore their thoughts and feelings around this major life transition. Retirement planning is not just about having your financial plan in place, it also requires people to be prepared for the emotional impact in order to exit one phase of life and enter the next with grace and excitement. (This program in not for financial planning) Work Place Issues Most of us spend a lot of our time at work and with our co-workers and CONCERN has designed specific programs for you to make the most of your professional relationships. These talks are targeted to the unique issues that arise in our everyday work life. Communication Skills for the WorkplaceThis program helps you understand the obstacles that prevent clear communication and will help you learn techniques to listen well and also be heard. Dealing with Difficult People at WorkLearn how to differentiate between difficult behaviors, difficult situations and difficult people. Take control of the one person you can control – YOU. Learn techniques and effective strategies for dealing with the difficult people in your life. Conflict Resolution SkillsMost people do not like to be in conflict but there will always be times when we are in conflict. This program will introduce you to the basics of good conflict management. Respect in the WorkplaceGain awareness of what constitutes harassment and sexual harassment in the workplace. Know how you can promote a workplace free of all forms of harassment. Exceptional Customer ServiceKnow the meaning of “Exceptional Customer Service” and how it can benefit you and your company. Learn how to form partnerships with your customers and how to handle their complaints in a positive manner. Team Building SkillsLearn the stages of team formation and the skills and actions required for a team to be productive. Learn to apply team-building activities to your department. Technology Etiquette With the rapid changes in technology, we are often making up the rules for proper technology behavior at home and at work. This program will help you develop good, safe guidelines for using technology and social media in your life. Management Training Most managers get promoted without much training in the skills of “managing”. CONCERN has designed these programs to aid and support managers within and organization so that you can lead with confidence. Signs and Symptoms of Substance Abuse at Work Having an employee who is struggling with a substance abuse issue is not only difficult for the employee, but can be a serious liability for your team and organization. This training will help managers and your leadership team to understand the dangers and warning signs as well as formulate a solid action plan to help your employee and protect your company. Motivational Training Managers often need to lead their team and motivate enthusiasm in their staff. If you feel that your organization is lacking excitement, this program will help ignite some energy for your leaders to lead! Respect in the Workplace Lack of respect in the workplace can be a morale buster as well and a danger to the productivity of your organization. This program will help you identify ways to increase a sense of respect for all who work for you. Team Building for Managers Learn the stages of team formation and the skills and actions required for a team to form partnerships with your customers. Dealing with Sensitive Topics for Managers Define sensitive subjects and review how problem behavior can derail your department. Identify common “detours” from solutions and learn guidelines for talking to employees about sensitive subjects in a respectful manner that is likely to result in change. Change Management Take a look at how to survive the impact of organizational change. Mergers, acquisitions, downsizing and other organizational changes are stressors that effect productivity and morale. If you are experiencing major changes at work, contact us to design a talk that targets your needs. Supervisory Referral and Performance Improvement Planning Managers want to motivate their teams and inspire everyone to reach for their best. But when an employee is just not performing up to speed, or they are doing something that could compromise the safety and wellbeing of the organization it is time to face it and take action. Use this program to improve your management skills in handling a performance improvement plan. Emotional Intelligence in the Workplace/ Social Intelligence in the Workplace It is no longer enough to have a high IQ and excellent skills. In today’s world, organizations need people who have high EQ! Learn how self-awareness, social awareness and management of one’s emotional states can help you effectively handle relationships and improve work performance. Critical Incident Response No manager wants to believe that a crisis or trauma could happen at their workplace. But statistics show that it is increasingly likely that a traumatic event could happen at work. Whether the loss of a beloved employee at work, or a violent trauma that has an impact on the community, your staff will be affected. CONCERN can be there at a moment’s notice to support your staff and help your organization return to normal functioning. Healthcare Topics Healthy Heart Living Breast Cancer Awareness Healthy Nutrition Dealing with Menopause
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