9. What are the different bases of power? 1. Legitimate Power 2. Referent Power 3. Reward Power 4. Coercive Power 10. Functional Authority It is the right which is delegated to an individual or a department to control specified processes practices, policies or other matters relating to activities, undertaken by persons in other departments. 11. Formal Organization The structure of jobs and positions with clearly defined functions and relationship as prescribed by the top management and bound by rules, systems and procedures. 12. Informal Organization A network of interpersonal relationships that arise when people associate with each other. 13. Departmentation The organizational process of determining how activities are to be grouped is called departmentation.
14. Empowerment Empowerment means that employees, managers or teams at all levels in the organization are given the power to make decision without asking their superiors for permission.
