Unit assessment pack (uap)



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Unit Assessment Pack ICTICT502 -Unit Assessment Pack V1.2 June 2020
Case study scenario:

Design Excellence is a small interior design business provides consultancy and installation services specialising in kitchen and bathroom designs within the greater Sydney region. They provide these services to both individual clients and a number of architectural firms who subcontract projects for their clients.  They have been in operation for 12 years and have worked extensively on a wide range of contracts.

They currently promote their services via their website and social media channels , including Facebook, Twitter, and Instagram. They also advertise in selected design magazines and on selected radio stations.

Design Excellence works with a large number of other businesses and trade subcontractors when undertaking installation work. This includes ordering bathroom and kitchen products, as well as installation and fitting of kitchens and bathrooms.

Recently Design Excellence work premises were extensively damaged in a large fire that started in a neighbouring business. As a result of this, the entire contents of the building including its entire network was destroyed, and insurance costs are currently being assessed. While some business data was lost, most of it can be recovered as the business houses backup facilities offsite.

Because of the recent disaster, and the delays in rebuilding the old premises, Design Excellence has found a newly refurbished premises in the surrounding area and will be moving to these premises in the near future. The premises have already been pre-cabled with Category 6 Ethernet cable. As this is the case, the hardware components just need to be determined and purchased, along with any software requirements to configure and manage the network, and to allow employees to complete their normal work tasks.

You work as the IT Manager for Design Excellence and have been tasked by Terry Jackson who is the Managing Director, to implement a network in the new premises, so that the business can become operational as soon as possible. Your role requires you to do business analysis for the organisation.

You have pulled some of the organisations data out of the backed up business files. This includes the following list of the old network components that were used prior to the fire:



  • A domain server running Windows Server 2012 R2 Standard

  • Client desktop computers running Windows 7 Professional

  • A router which acted as the gateway/firewall for the network

  • Two 24 port switches to direct network communications

  • A Network Attached Storage (NAS) that stored the business files

  • Two network printers

  • An Uninterrupted Power Supply (UPS)


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