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Good-to-Great
C HAP TE Rb b
1. Tom Wolfe, The Electric Kool-Aid Acid Test (New York Bantam,
83.
2. Warren Buffett, The Essays of Warren Buffett: Lessons for Corporate America, selected, arranged, and introduced by Lawrence A. Cunningham Lawrence A. Cunningham, Benjamin N. Cardozo School of Law, Yeshiva University,
97.
3. Research Interview page
5.
4. Duane "Industry Analysis Unit" (unpublished, Good to Great research project, summer 1998, CRSP financial data analysis.
5. Research Interview page 5; "A Banker Even Keynes Might Love" Forbes, July 2,
6. Research Interview pages 1-2, 5.
7. Research Interview pages 15, 20.
8. Gary Hector, Breaking the Bank The Decline of Little, Brown Company,
145.
9. "Big Quarterly Deficit Stuns Wall Street Journal, July 18,
1985, Al.
10. Gary Hector, Breaking the Bank The Decline of Little, Brown Company,
73, 143; "Big Quarterly Deficit Stuns America" Wall Street Journal, July 18, 1985, Al "Autocrat Tom Clausen," Wall Street Journal, October 17, 1986, 1; further confirmed in conversation between Jim Collins and two former Bank of America executives,
July-August 2000.
1 1. "Combat Banking" Wall Street Journal, October 2, 1989, Al.

Notes
267 12. Research Interview I, page 7.
13. Research Interview I, pages 3-14.
14. Research Interview I, page 7.
15. Research Interview I, pages 3, 15.
16. Research Interview A, page 13.
17. Research Interview D, page 6.
18. "Eckerd Ad Message Tailored to Fit" Chainstore Age Executive, May
1988, 242; "Heard on the Street" Wall Street Journal, January 21, 1964, B "Jack Eckerd Resigns as Chief Executive" Wall Street Journal, July
24, 1974, 17; J. C. Penney Gets Eckerd Shares" Wall Street Journal, December 18, 1996, J. C . Penney Has Seen the Future" Personal Finance Magazine, February 1, 1997, 28.
19. Research Interview page 16.
20. "Tuning In" Forbes, April 13, 1981, 96; "Video Follies" Forbes, November, Research Interview page 10.
21. Forbes Four Hundred" Forbes, October 17, 1994, 200.
22. International Directory Histories, vol. 10 (Chicago St. James Press,
520.
23. International Directory of Company Histories, vol. 10 (Chicago St. James Press, 1995); "Making Big Waves with Small Fish" Business Week, December 30, 1967, 36.
24. "The Sphinx Speaks" Forbes, February 20, 1978, 33.
25. "The Singular Henry Singleton" Forbes, July 9,
26. Scott Jones, "Executive Compensation Analysis Unit" (unpublished, Good to Great research project, summer 1999.
27. Jim Collins, "Summary Changes in Compensation Analysis, Summary Notes unpublished, Good to Great research project, summer 1999.
28. "Nucor Gets Loan" Wall Street Journal, March 3, 1972, 11; "Nucor's
Big-Buck Incentives" Business Week, September 21,
29. "A New Philosophy" Winston-Salem Journal, March 21, 1993; "Changing the Rules of the Game" Planning Review,
30. "How Nucor Crawfordsville Works" Iron Age New Steel, December
3 1. "A New Philosophy" Winston-Salem Journal, March 21, 1993.
32. "Nucor Gets Loan" Wall Street Journal, March 3, 1972, Bl l .
33. Research Interview F, page 29.
34. Joseph F. d, I'm a Lucky Guy (Joseph F.
82.
35. "Bold Banker Wells Takeover of Crocker Is Yielding Profit but Some Pain" Wall Street Journal, August 5, 1986, Al.
36. "Bold Banker Wells Takeover of Crocker Is Yielding Profit but Some Pain" Wall Street Journal, August 5, 1986, Al.
37. Research Interview page 10; Research Interview A, page 29; Research Interview page 11; "Bold Banker Wells Takeover


268 Notes of Crocker Is Yielding Profit but Some Pain" Wall Street Journal, August
5, 1986, Al.
38. "Boot Camp for Bankers" Forbes,
23, 1990, 273.
39. Research Interview pages 10-1 40. Chris Jones and Duane Duffy, "Layoffs Analysis" (unpublished, Good to Great research project, summers 1998 and 1999.
41. "Wells Buys Crocker in Biggest US. Bank Merger" American Banker, February "Wells Takeover of Crocker Is Yielding Profit but Some Pain" Wall Street August 5, 1986, Al "A California Bank That Is Anything but Laid Back" Business Week, April 2,
42. Chris Jones and Duane Duffy, "Layoffs Analysis" (unpublished, Good to Great research project, summers 1998 and 1999.
43. Research Interview A, pages
1,
1 1.
44. "Industry Fragmentation Spells Opportunity for Appliance Retailer" Investment Dealers' Digest, October 12, 197 23.
45. "Circuit City Paying Close Attention to Its People" Consumer Electronics, June 1988, 36.
46. Research Interview D, pages
47. "Dixons Makes $384 Million US. Bid" Financial Times, February 18,
1987, UK Electronics Chain Maps US Strategy Dixons Moving to Acquire Silo" HFD-the Weekly Home Furnishing Newspaper, March 2,
1987; "Dixons Tightens Grip on Silo" HFD-the Weekly Home Furnishings Newspaper, February 3,
48. Eric "Executive Churn Analysis" (unpublished, Good to Great research project, summer 1999.
49. "Gillette The Patient Honing of Gillette" Forbes, February 16, 1981,
83-87.
50. "When Marketing Takes Over at R. J. Reynolds" Business Week, November "Tar Wars" Forbes, November 10, 1980, 190; Bryan and John Helyar, Barbarians at the Gate (New York Collins,
51.
5 1. Research Interview page 7.
52. "The George Weissman Road Show" Forbes, November 10, 1980,179.
53. Joseph F.
I'm a Lucky Guy (Joseph F.
120.
54. Research Interview B, page 8.
55. Research Interview A, page 7.
56. "How Do Tobacco Executives Live with Themselves" New York Times Magazine, March 20,
57. Research Interview page
5.
58. Gordon Cutting Edge Gillette's Journey to Global Leadership (Boston Harvard Business School Press,
256.
59. Joseph F. d, I'm a Lucky Guy (Joseph
149.
60. Research Interview A, page 10.

Notes
269

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