W h y s o m e c o m p a n I e s m a k e t h e


N OT JUST AL U X UR YO F CIRCUMSTANCE



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Good-to-Great
N OT JUST AL U X UR YO F CIRCUMSTANCE
It's important to understand that following the buildup-breakthrough flywheel model is not just a luxury of circumstance. People who say, Hey, but we've got constraints that prevent us from taking this term approach" should keep in mind that the good-to-great companies followed this model no matter how dire the short-term deregulation in the case of Wells looming bankruptcy in the cases of Nucor and Circuit City, potential takeover threats in the cases of Gillette and Kroger, or million-dollar-a-day losses in the case of nie Mae. This also applies to managing the short-term pressures of Wall Street. "I just agree with those who say you can't build an enduring great company because Wall Street won't let you" said David Maxwell of Fannie Mae. "We communicated with analysts, to educate them on what we were doing and where we were going. At first, a lot of people didn't buy into that-you just have to accept that. But once we got through the dark days, we responded by doing better every single year. After a few years, because of our actual results, we became a hot stock and never looked And a hot stock it was. During Maxwell's first two years, the stock lagged behind the market, but then it took off. From the end of
1984 to the year
2000, $1 invested in Fannie Mae multiplied sixty-four times, beating the

The key, we learned, is to harness the flywheel to manage these short- term pressures. One particularly elegant method for doing so came from Abbott Laboratories, using a mechanism it called the Blue Plans. Each year, Abbott would tell Wall Street analysts that it expected to grow earnings a specified amount-say,
15 percent. At the same time, it would set an internal goal of a much higher growth rate-say,
25 percent, or even
30 percent. Meanwhile, it kept a rank-ordered list of proposed entrepreneurial projects that had not yet been funded- the Blue Plans. Toward the end of the year, Abbott would pick a number that exceeded analyst expectations but that fell short of its actual growth. It would then take the difference between the "make the analysts happy" growth and the actual growth and channel those funds into the Blue Plans. It was a brilliant mechanism for managing short-term pressures while systematically investing in the We found no evidence of anything like the Blue Plans at Abbott's comparison company. Instead, executives would pump up the stock with a sales job (Buy into our future, reverently intoning the phrase "investing for the long-term," especially when the company failed to deliver current continually threw money after harebrained projects like its Rogaine baldness cure, attempting to circumvent buildup and jump right to breakthrough with a big hit. Indeed, reminded us of a gambler, putting a lot of chips on red at Las Vegas and saying, "See, we're investing for the future" Of course, when the future I arrived, the promised results rarely appeared. Not surprisingly, Abbott became a consistent performer and a favorite holding on Wall Street, while became a consistent disappoint-


Collins
ment. From 1959 to Abbott's point of breakthrough in 1974, the two stocks roughly tracked each other. Then they dramatically diverged, with falling more than six times behind Abbott before being acquired in 1995.

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