White sands missile range test engineering and analysis services



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C.2.2 TECHNICAL DEFINITIONS


Acceptable Quality Level (AQL) – Allowable deviation from the standards.

The maximum percent defective, maximum number of defects per hundred units, or number of defects in the lot that can be considered satisfactory on the average, or degree of deviation from perfect performance for such specific contract requirement before the Government will consider contract performance unacceptable. As long as the defective performance does not exceed the AQL, the service will not be rejected by the Government. An AQL does not imply that the contractor may knowingly perform in an unsatisfactory manner. It implies that the Government recognizes that defective performance sometimes happens unintentionally.



Acquisition Strategy - The steps for project execution from project initiation through post-production or post-installation support. It is anticipated this strategy will usually be limited to those who have purchasing and installation responsibilities.

Configuration Management - A discipline applying technical and administrative direction and surveillance to (1) identify and document the functional and physical characteristics of a configuration item, (2) control changes to those characteristics, and (3) record and report change processing and implementation status.

Customer Complaints - Customer complaints are complaints made by customers, which if validated, may be used by the Government for the purpose of assessing the contractor's quality control, or for taking deductions to the contract price.

FIRECAM - Real-time digital video streaming used throughout WSMR.

Government Furnished Property (GFP) - Property possessed by the government and subsequently made available to the contractor.

Government Property Administrator (GPA) – A Government employee responsible for administration of GFP assigned to the contract. The GPA is an authorized representative of the contracting officer appointed in writing in accordance with agency procedures responsible for administering the contract requirements and obligations relating to Government property in the possession of a contractor. The primary objective of the property administration function is to attain efficient, economic, and uniform management of all Government property required for the performance of contracts. The GPA function is mainly to administer the terms of contract provisions that specify the contractor’s obligations to acquire, control, use, care for, report, and dispose of Government property, and to advise contracting activities and other DoD officials of the known level of efficiency of the contractor’s management of Government property.

Hand-receipt item – A hand receipt item is an item of Government property that must be accounted for IAW AR 710-2.

Hazardous Material (HAZMAT) – A hazardous material is any product that has, or requires, a Material Safety Data Sheet (MSDS).

Life Cycle Support - All activities associated with the development, production, fielding, sustainment/modernization, and disposal of an instrumentation system across its life cycle.

Maximum Allowable Defect Rate - The Maximum Allowable Defect Rate (MADR) is the defect rate for the population above which the contractor's quality control for a particular work requirement is unsatisfactory. MADR does not represent a threshold above which deductions are taken. Deductions to the contract price are taken for all defects (with credit for rework to the extent appropriate) irrespective of whether the MADR is exceeded or not.

Operational Discrepancy Report (ODR) - A deficiency report outlining failures during mission operation. ODR’s are called for during or after mission support operations by the by all data collection operations based on support element problems, failures, and responses or lack thereof.

Performance Requirements Summary (PRS) - Identifies the key service outputs of the contract that will be evaluated by the government to assure contract performance. Other services may also be inspected under the authority of the Inspection of Services Clause.

Quality Assurance - Those actions taken by the government to assure that the quality of purchased goods and services received are acceptable in accordance with established standards and requirements of the contract.

Quality Assurance Evaluator (QAE) – A QAE is a government representative (Technical Monitor) responsible for performing surveillance and inspection of contractor performance and for recording and documenting the findings.

Quality Assurance Evaluator Schedule - A quality assurance evaluator schedule is a specific monthly plan of action for a specific quality assurance evaluator.

Quality Assurance Surveillance Plan (QASP) – An organized written document used by the government for quality assurance surveillance. The document contains specific methods to perform surveillance of the contractor’s performance and includes sampling/evaluation guides, checklists, and the PRS.

Quality Control (QC) – A method used by the contractor to control the quality of goods or services provided.

Random Number Table - A random number table is a table of numbers arranged in a random fashion.

Random Sample - A random sample is a sample of services that has been selected according to rules that will ensure each member of the population an equal chance of being selected.

Rework - Rework is the performance of services that were found to be defective as a result of contract surveillance or other validated sources.

Sample - A sample consists of one or more work requirements drawn from a population. The number of work requirements selected for evaluation is the sample size.

Systems Acquisition – Systems Acquisition is the process by which the Department of Defense provides systems that satisfy war fighter needs with improvements to mission capability and operational support, in a timely manner, and at a fair and reasonable price. This process includes the following activities: research, development, test and evaluation, production, deployment/fielding, operations and support, sustainment and disposal.

Surveillance - Surveillance is the process of monitoring, either by direct evaluation, observation, or other information sources, contractor performance.

Surveillance Guide - A Surveillance Guide (SG) is prepared for each contract requirement or group of contract requirements shown on the performance requirements summary (PRS). The SG's primary focus is on the service, or end result to be achieved by the contractor, rather than on the details of how the work is to be accomplished.

Technical Inspector (TI) – Subject Matter Expert requesting support from the contractor. In most cases the TI is also the Test Officer.



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