A raci matrix defines roles and responsibilities significantly improving likelihood of successful implementation



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Date16.02.2021
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A RACI matrix defines roles and responsibilities significantly improving likelihood of successful implementation.

Role of the implementation working group

responsible for providing input on the implementation and operationalization of the new Video Hearings Service (VHS), including:

proposed timelines, sequencing and phasing of implementation of new elements of the program, including opportunities to leverage existing infrastructure and resources



transition plans and associated business processes to support users and stakeholders adopting the new service
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