Customer Discovery: Gain insights, look for patterns: In person meetings work best avoid emails, surveys etc
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28.08.2023
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COE 3701:
Customer Discovery:
Gain insights
, look for patterns: In person meetings
work best avoid emails
, surveys etc.
Ask
open ended questions
, where do you? How do you? …
Ask
about their job
, life etc.
Finish by asking what should have I asked and who should I ask next.
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