Department of Transport Annual Report 2013-14
Efficiency key performance indicators
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- Average cost per vehicle and driver transaction
- Average cost per driver assessment
- Percentage of driver’s licence cards issued within 21 days of completed application
Efficiency key performance indicatorsService two: Driver and vehicle servicesThe Road Traffic Act 1974 confers on DoT responsibility for licensing the state’s drivers and registering vehicles. Drivers must demonstrate that they are competent to drive a vehicle through passing theoretical and practical tests, completing the prescribed hours of supervised driving and passing a computerised hazard perception test. Vehicles must be registered before they may lawfully be used on the road. Registration is conferred only where a vehicle is roadworthy. This service contributes to the Government’s Results Based Service Delivery of ‘Greater focus on achieving results in key service delivery areas for the benefit of all Western Australians’, through: setting motor vehicle standards in accordance with national and State Government requirements, examining motor vehicles for compliance with those standards and registering and transferring compliant motor vehicles; setting standards and requirements within government policies for the issue of a licence to drive on roads; assessing driver competency, issuing and renewing driver licences in accordance with national and state government requirements and driver competency standards; maintaining a database of registered vehicles and drivers, and managing vehicle identification numbers, to support the enforcement of road traffic and other relevant laws; collecting revenue for vehicle and driver licensing on behalf of other government agencies; and, informing and educating road users about driver licensing, vehicle registration and related requirements. The key efficiency performance indicators used to measure this performance are: Average cost per vehicle and driver transactionReasons for significant varianceN/A Average cost per vehicle inspectionReasons for significant varianceThe variance is primarily due to inspection volumes being 18% less than estimated due to a slowdown in the State economy, particularly in the mining industry. Complicating the situation further is that commission costs exceed budget as the number of inspections performed in the metropolitan area continues to shift from DVS to AIS operators. This KPI reflects the combined costs for two different service models operated simultaneously by DoT to ensure services adequately meet demand. To meet inspection demand in both regional WA and in the metropolitan area, DVS has contracted AIS, to perform inspections on its behalf. DVS provides administrative support including training and also undertakes regular compliance audits of AIS operations. DVS pays each AIS a per inspection commission set at the same rate as the legislated inspection fee collected from the public. As a consequence, the performance of the inspection by each AIS is cost neutral to DoT. This commission is effectively a return of revenue to AIS and was $2.7 million higher than budgeted in the KPI calculations. The cost of providing the administrative and compliance functions for AIS operations is $27.12 per inspection which DVS has commenced recovering from the AIS (only in the metropolitan area since 2012). Average cost per driver assessmentReasons for significant varianceThe variance is due to additional resources transferred to enhance compliance, driver education and safety activities across the state combined with a 10% fall in the number of driver assessments performed (compared to anticipated target) primarily arising from the changed mining operations which have impacted the demand for driver licences, particularly heavy vehicle classes. Percentage of driver’s licence cards issued within 21 days of completed applicationReasons for significant varianceN/A Outcome three:Integrated transport systems that facilitate economic developmentThe transport function is integral to business and commerce and important for social interaction and connecting communities. Therefore a major focus of DoT is on strategic transport policy and planning across the range of public and commercial transport systems that service WA. DoT, through its Policy, Planning and Investment Division, develops, integrates and regulates the State’s transport systems and infrastructure. DoT determines, through its policy and planning role, the location of major transport routes and infrastructure, their suitability for a range of transport services and how each integrates into the broader transport system for boats, trains, planes and vehicles. DoT measures its effectiveness in meeting this outcome through measuring: Percentage of containerised freight transported via rail in relation to total metropolitan container movements to and from Fremantle port. Percentage of containerised freight transported via rail in relation to total metropolitan container movements to and from Fremantle Port Transporting containers by rail to and from the Fremantle Inner Harbour results in avoided truck movements on port roads, thereby reducing road congestion, noise, accidents and emissions. To encourage short haul rail transport to the Fremantle Inner Harbour, the State Government has subsidised containers transported by rail since 2007. DoT pays the subsidy to Intermodal Link Services (ILS) the operator of the North Quay Rail Terminal service. ILS then passes it on to the client through a reduction of the rail price, which contributes to making the rail freight service cost competitive with road freight services. Over time the rail subsidy has reduced from $50 per Twenty foot Equivalent Unit (TEU) container to $40 per TEU. However, it was again increased to $50 per TEU from 1 January 2014, to accommodate significant, unforeseen cost increases in rail services which would have been too costly for the rail service operator to absorb. This amount will gradually reduce as rail volumes grow and rail establishes itself in the market. The subsidy is currently in place until 2016/17. The effectiveness and performance of the subsidy is measured as the percentage of all containers on rail, compared to containers transported by road to and from Fremantle Inner Harbour. Although rail volumes experienced strong growth following the introduction of the subsidy in 2007, the global financial downturn resulted in a contraction of the number of containers moved by rail from a peak of nearly 16 per cent, to 10.9 per cent in 2009/10. Growth in the number of rail containers has since recovered, averaging 13.6 per cent in 2013/14. There are short to medium term fluctuations with respect the number of rail containers due to general economic conditions and commercial decisions and the current slowdown in economic activity is impacting on the rail service. However, total container trade through the port, including rail volumes, are expected to continue to grow over the long term. The State Government has a long term aspirational target of transporting 30 per cent of the total number of containers through Fremantle Inner Harbour by rail.
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