Today's federal leaders are expected to plan for and measure performance to demonstrate that the agencies and programs they manage are viable and achieving results. Learn strategies to achieve measurable performance gains in your organization. Explore organizational issues affecting performance measurement, the balanced scorecard, accountability, entrepreneurial approaches to improvement and how to manage stakeholder expectations.
Map strategic planning goals to organizational results
Identify more effective performance measures
Identify entrepreneurial approaches for continuous improvement and accomplishing organizational objectives
Describe the principles of the balanced scorecard and how they can be applied to your agency
Better manage stakeholder expectations
Dates: March 11-13, 2013, June 10-12, 2013, andSeptember 16-18, 2013
Location: Washington, DC (USDA)
Tuition: $1,595 Contact Number: 202-314-3300 or toll free (888) 744-GRAD (888-744-4723) Table of Contents
Driving Government Performance: Leadership Strategies that Produce Results
Introduces the participants to a variety of proven strategies that have helped a diversity of public executives in a diversity of circumstances produce significant results. This Executive Education program clarifies the leadership principles that undergird these strategies and provides the participants with the opportunity to learn how they can adapt these principles to improve performance in their own organizations.
Date:March 10 – March 15, 2013
Application Deadline: February 1, 2013
Location:Harvard Kennedy School-Executive Program (Cambridge, MA)
Cost:$6,800 For more information on these programs please contact: 617-496-0484
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Senior Executive Fellows
The program does not teach answers to specific problems -- it provides a strategic approach to problem-solving. From the start, you'll take on a leadership role, discovering ways to look at issues from new perspectives. You'll learn how to generate a more diverse array of possible interpretations, and therefore, a wider range of possible solutions. Through class work, group work, and individual study, you'll practice strategic analysis daily, until it becomes a natural, ingrained response.
The program focuses on skills associated with the Office of Personnel Management's (OPM) executive core qualifications (ECQs) and is designed for federal government employees at the GS-14/GS-15 levels and their military counterparts. Many government agencies offer the SEF program as part of their Senior Executive Services (SES) Candidate Development Programs (CDPs).
Dates: February 10 - March 8, 2013; April 14 - May 10, 2013; October 13 - November 8, 2013
Application Deadlines: December 9, 2012; February 10, 2013; August 16, 2013
Fees: $19,600 for February and April Sessions; $19,800 for October session (includes tuition, housing, curricular materials, and most meals.)
For more information on these programs please contact: 617-496-0484
Leadership Decision Making: Optimizing Organizational Performance offers important new insights into leadership based on breakthrough scientific discoveries about decision making. The goal of the program is to prepare participants with the skills to become effective ‘decision architects’, who design optimal decision making environments within their organizations and improve overall organizational performance.
Tough decisions are the essence of leadership. Using the latest research, case study discussions, and real-time activities in the new Harvard Decision Science Laboratory, program participants will have the opportunity to examine both the scientific basis for and the practical aspects of judgment and decision making, and learn how to build lasting leadership skills that incorporate this knowledge.
Dates: June 23 – 28, 2013
Application Deadline(s): April 23, 2013
Cost: $6,800 (includes tuition, housing, curricular materials and most meals.)
For more information on these programs please contact: 617-496-0484 Table of Contents
Illinois Institute of Technology
Entrepreneurship for IT Professionals
This course prepares participants to become leaders in information technology and to build IT companies. Participants design and develop a prototype IT product and prepare a business plan and venture proposal presentation.
Any manager who wants to be able to evaluate the business model of his or her enterprise division, or expert who wants to use the technical knowledge he or she has developed in years of study and business practice should attend. The course is designed to help the business manager stop working for other people and start declaring economic independence.
Dates: January 14 – May 4, 2013
Application Deadline: January 10, 2013
Location: IIT Main Campus, Chicago and ONLINE
Course Tuition: $2,450
Contact Number: 312.567.5280
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Loyola University Chicago
Project Management Certificate Program
As budgets get smaller, deadlines get tighter, and projects get more complex, organizations that employ formally trained project managers are rewarded with immediate savings in time and money. Without formal training, individuals must develop their own processes for managing projects through trial and error, leading to inefficient outcomes and use of resources. Effective project management involves building and managing teams, controlling costs, developing timelines, managing risk, meeting deadlines, and solving problems to bring projects in on time and on budget.
This program will improve participants' performance by providing industry-standard tools approved by the Project Management Institute (PMI®) to help successfully manage any type of project regardless of scope or industry. Focusing on the proven methodology behind effective project management, the program allows participants to practice these concepts in a project-based team environment. Time built into the program for sharing insights, past experiences, and best practices make the course even more relevant and applicable for all participants.
Completion of Loyola's Project Management Certificate program fulfills the 35 hours of project management education required for PMP® certification through the Project Management Institute.
Courses: For course descriptions, click here.
Dates: For Fall 2013 schedule, click here.
Location: Loyola University Chicago, Water Tower Campus (Chicago, IL)
Apply: To apply online, click here.
For more information on this program, please contact: 312-915-6761 or visit
Consultative Selling: Achieving Sales Success by Solving Customer Problems
https://edp.broad.msu.edu/events/54 Success in today’s hyper-competitive business environment demands a sales force that is skilled in the art and science of consultative selling. This interactive program is designed to provide attendees with the knowledge and techniques needed to establish themselves as trusted advisors to customers en route to increased short and long-term sales performance.
After attending this program, participants will have learned how to:
Understand what buyers want and how they buy
Connect with prospects and customers in a productive and meaningful way
Uncover buyer problems and opportunities that demand action
Enable the customer to “sell him/herself” on your solution through skillful questioning techniques
Become the Trusted Advisor, consistently delivering real value that delights clients and drives customer loyalty and referrals
Increase sales productivity and performance
This program is designed for any salesperson looking to sharpen his or her selling skills and maximize sales performance through a customer-centered, solution-oriented selling approach.
Dates:March 7-8, 2013
Location: The James B. Henry Center for Executive Development, Lansing, Michigan
Cost:$1,995.00 – full tuition (includes materials, meals and certificate of completion)
Contact Number: 517.353.9711 x71005
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Business Dynamics: MIT's Approach to Diagnosing and Solving Complex Business Problems
In a world of growing complexity, many of the most vexing problems facing managers arise from the unanticipated side-effects of their own past actions. In response, organizations struggle to speed learning and adopt a more systemic approach. The challenge is to move past slogans about accelerating learning and “thinking systemically” to practical tools that help managers understand complexity, design better operating policies, and guide effective change.
This program introduces participants to system dynamics, a powerful framework for identifying, designing, and implementing high-leverage interventions for sustained success in complex systems. It has been used successfully in diverse industries and organizations, such as Airbus, Compaq, General Motors, Hewlett-Packard, Intel, and Merck. Developed at MIT more than thirty years ago by computer pioneer Jay Forrester, systems dynamics led to the creation of management flight simulators that allow managers to experience the long-term side effects of decisions, accelerate learning, and design structures and strategies for greater success.
Through intensive, hands-on workshops and interactive experiments, participants will be exposed to the principles of systems thinking and practical methods for putting them into action. They will be introduced to a variety of tools, including mapping techniques, simulation models, and MIT’s management flight simulators, which they can apply to their own business environment as soon as they complete the program. Throughout the week, participants work in small groups and interact closely with the course leaders, Professors Sterman and Repenning.
Dates:Jun 03-07, 2013
Location: MIT Campus, Cambridge, Massachusetts
Costs:$8,100 (excluding accommodations)
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Driving Strategic Innovation: Achieving High Performance Throughout the Value Chain
How do the most successful innovators generate more than their fair share of smart ideas? How do they unleash the creative talent of their people? How do they move ideas through their organizations and supply chains that are not only creative but fast to market? The answers to these key questions form the core of this program for business leaders and entrepreneurs who are determined to position their companies for future growth.
Offered jointly with IMD, this program will combine marketing, product development, technology assessment, value-chain design, project execution, and talent management in an end-to-end roadmap for achieving breakthrough performance. It will demonstrate how to build organizational relationships that facilitate knowledge transfer, both within the firm and across the value chain. Using a dynamic and integrative value-chain framework created at MIT, participants will gain the capability to position their organizations for future growth.
Participants will leave this program armed with the knowledge of how to influence corporate culture, alter the way their organization responds to the challenge of innovation, and strengthen relationships with partners along the value chain.
Dates:Apr 07-12, 2013| Sep 08-13, 2013| Sep 07-12, 2014
Location:April 2013: IMD Campus, Lausanne, Switzerland; September 2013 & 2014: MIT Campus, Cambridge MA
Costs:April 2013 at IMD: CHF 11,500 (excluding accommodations)
September 2013 at MIT: $11,500 (excluding accommodations)
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Understanding and Solving Complex Business Problems
This program will introduce participants to “systems thinking” as a response to the rapid changes in technology, population, and economic activity that are transforming the world, and as a way to deal with the ever increasing complexity of today's business. Systems thinking was devised to improve people's ability to manage organizations comprehensively in a volatile global environment. It offers managers a framework for understanding complex situations and the dynamics those situations produce. Senior managers can use the system dynamics method to design policies that lead their organizations to high performance. The program is intended to give participants the tools and confidence to manage organizations with full understanding and solid strategy.
The program will offer a new way of thinking about and resolving complex, persistent problems that emerge from change. Applying organization theory along with intuitive principles of feedback control, participants will learn to:
- Assess the likely impact of different policies and decisions that relate to their organization's growth, stability, and performance
- Recognize business system archetypes that can trigger persistent, long-term problems
- Use state-of-the-art management tools to identify relationships
- Intervene effectively to make fundamental changes
Dates:Nov 29-30, 2012| Mar 21-22, 2013| Jun 18-19, 2013| Nov 07-08, 2013
Certificate Track:Management and Leadership
Costs:$2,900 (excluding accommodations)
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Fundamentals of Finance for the Technical Executive
Today's technical executive must be able to use finance to persuade corporate financial officers to fund projects, and use financial tools to address senior management's concerns about risk. Applying basic principles of finance and accounting to day-to-day and longer-term management activities will transform a technical manager’s ability to achieve their goals.
This interactive, hands-on program will enable participants to:
Understand how funding decisions are made and how they can influence those decisions by applying financial principles to project evaluation and resource allocation
This program is designed for executives who manage project teams and departments, and technical professionals involved with R&D, product and software design, engineering, and other scientific and technical work. No advanced quantitative skills are required, but participants should bring calculators.
Dates:Jun 25-26, 2013| Nov 12-13, 2013