Learning Objective 4: Explain How You Would Write a Job Description, and What Sources You Would Use


Standards of Performance and Working



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Dessler hrm16 PPT 04 audio Part 2
Standards of Performance and Working
Conditions

Lists the standards the company expects the employee to achieve for each of the job description’s main duties and responsibilities.
A standards of performance section lists the standards the company expects the employee to achieve for each of the job description’s main duties and responsibilities. One way to set standards is to finish the statement, I will be completely satisfied with your work when . . . .” This sentence, completed for each duty, should produce a usable set of performance standards. For example Duty Accurately Posting Accounts Payable
1. Post all invoices received within the same working day.
2. Route all invoices to the proper department managers for approval no later than the day following receipt.
3. Commit an average of no more than three posting errors per month. Finally, the job description may list the job’s working conditions, such as noise level or hazardous conditions.

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