‐ 4 ‐
• conduct ongoing
due diligence and scrutiny, to ensure the information provided is updated and relevant.
¾ Unwillingness of the customer to provide the information requested and to cooperate with the customer due diligence process may itself be a factor of suspicion.
¾ The Post Office should not commence business relation or perform any transaction, or in the case
of existing business relation, it should terminate such business relation if the customer fails to comply with the customer due diligence requirements and lodge a suspicious transaction report.
¾ All Post Offices should keep in mind that information collected from the customer for the purpose of undertaking inward remittance transaction or for the money changing activities is to be treated as confidential and details thereof are not to be divulged for cross selling or any other purposes
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