Organization Index



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Organization Index

A&P, 99


ABB Group, 214, 215

Abbott Laboratories, 440

Abercrombie and Fitch, 4

Accenture, 196, 260, 277

Accutron, 89

Acme Brick Company, 190

ACT*1 Personnel Services, 141

Activision, 314

Adams Confectionery, 190

Adelphia, 151, 153

Adidas, 309

ADM, 273


Adobe, 464

Advanced Cardiovascular Systems, 156

Advanced Financial Solutions, 363, 364

AeroMexico, 496

Aetna, Inc., 288

Agilent Technologies, 336, 349, 527

Aikenhead, 298

Air Products and Chemicals, Inc., 286

Airborne, 36

Akami Technologies, 211

Alberto-Culver Company, 334, 335

Alcatel USA, 13, 43

Alcoa, 74

Alcon Laboratories, 99

Aldi, 23

Algorithmics, Inc., 211

Allied Pilots Association, 231

Allied Signal, 340

Allstate, 357

Amazon.com, 10, 25, 37, 72, 91, 218, 341, 350

America SCORES, 64

American Airlines, 215, 230, 231

American Association of Retired Persons (AARP), 86, 88, 89

American Cancer Society, 230

American Countertrade Association, 116

American Express Company, 118, 119, 183, 194, 197, 442–43

American Federation of Labor (AFL), 37

American Heart Association, 230

American Management Association, 468

American Medical Association, 230

American Messenger Company, 36

American Online, 191

American Productivity and Quality Center (APQC), 254

American Red Cross, The, 269

American Society of Mechanical Engineers (ASME), 36

American Society of Safety Engineers (ASSE), 243–44

American Standard, 303, 304

AmeriScan, 219

Ameritrade, 91

Amgen, 346, 347

AMR, 230, 231

Anheuser-Busch, 512

AOL, 521

AOL Time Warner, 521

Apex Supply, 298

Apple Computer, 82, 117, 251, 498

ARAMARK, 465

Aramis, 121

Arthur Andersen, 150

ASDA, 98


Association of Professional Flight
Attendants, 231

Association of South East Asian Nations (ASEAN), 110

Astute Solutions, 132

AT&T, 49, 86, 195, 197, 215, 418

Atlantic Bell, 13

Audubon Society, 73

Auto-Alliance, 117

Autobytel, 72

Aveda, 121

Avis Rent A Car System, Inc., 210

Avon Products, 4, 37, 419, 429, 437, 529
B. Dalton, 138

Bahama Breeze, 524

Bally’s, 53

Bank of America, 41, 214, 285, 317, 330, 448

Bank of New York Company, 180, 199

BankOne, 422, 528

Barclays Bank, 276, 279

Barnes & Noble, 91, 138

Battelle, 242

Baxter International, 189

Bayer AG, 99

Bell Systems, 44

Benjamin Moore & Co., 190

Bentley, 200

Bergstrom Hotels, 59

Berkshire Hathaway, Inc., 190–91, 196

Bethlehem Steel, 44

Big Bang Products, LLC, 250

Biogen, 431

Birkenstocks, 116

Black & Decker, 118

Blockbuster Video, 41, 42, 161

Bloomingdale’s, 440

Blue Bell Ice Cream, 302

Blue Nile, 459

BlueCross, 426

BMW, 200, 355, 367, 384, 385, 386, 389

BMX, 146


Body Shop, The, 41

Boeing, 306, 507

Bombardier Corporation, 59–60

Bookstar, 138

Bookstop, 138

Borders, 91

Boston Consulting Group, 81, 493

BP Norge, 369

Brady Corporation, 426

Brand Keys, 210

Bridgestone/Firestone, 280

Brinks, 195

British Airways, 223

British Geological Survey, 307

Brooklyn Dodgers, 191

Brunswick, 126

Budweiser, 272

Buell Motorcycle Company, 204

Burger King, 10, 70, 82, 116–17, 146

Burton Snowboards, 126

Business Travel Coalition, 86
Cadbury Schweppes, 190

Caesar’s Palace, 53

California Sunshine, 116

Caliper Technologies Corporation, 39, 40

Cambridge Energy Research Associates, 261

Canadian Pacific, 455–56

Canon, 45

Carlson Marketing Group, 392

Carmin Industries, 126, 132

CarPoint, 72

Carrier’s, 282

Cartoon Network, 82

Catalyst Organization, 25

Caterpillar, 42, 43, 118

Celanese Chemical Corporation, 115, 309

CEMEX, 185, 186, 187

Census Bureau, 524

Center for Creative Leadership, 439, 465

Cereal Partners Worldwide, 117

Chamber of Commerce, 87

Champion International, 342, 343

Chanel, 121

Chapparal Steel, 46, 464

Charles Schwab & Co., 72, 218, 361, 440

Chevrolet, 87, 274

ChevronTexaco, 106

Chicago White Sox, 191

Chick-fil-A, 58

Chief Auto Parts, 281

Childfree Network, The, 535

Children’s Hospital, 435, 437–38

Chili’s Grill and Bar, 512

Chrysler Corporation, 169, 503

CIBC Oppenheimer, 44

Circuit City, 6

Cirque du Soleil, 359, 459

Cisco Systems, 25, 189, 273, 305, 310, 312, 350, 354, 355, 405

Citibank, 455

Citigroup, 36, 82, 196, 448, 463

Citizen, 89

CitizensFirst Credit Union, 247, 248

Clarica Life Insurance Co., 240

Clarins, 121

Clayton Dubilier & Rice, 319

Clinique, 121, 122

CNN, 143


CNNFN, 143

Coca-Cola, 11, 37, 85, 86, 108, 116, 120, 143, 277, 278, 533, 536

Colgate-Palmolive, 369, 370, 536

Collins Companies, 169

Color Your World, 119

Comcast, 197

Commerce Bank, 516, 519

CommonHealth, 482, 508

Compaq Computer Corporation, 7, 189, 349, 350, 418, 420

Compass Bank, 126

Computer Ethics Institute, 469

Computer Science Corporation (CSC), 196

ConAgra, 82, 203, 485

Concord Hospital, 455

Conference Board, The, 402

Congress of Industrial Organizations (CIO), 47

Conoco, 88, 434

Consorcio Aga, 117

Constellation Brands, 517

Container Store, The, 16, 17, 25, 51, 58, 305, 355, 364, 454, 459

Con-Way, 374

Coors, 272, 466

Corning Inc., 394–95

Costco, 4

Council of Better Business Bureaus, 471

Credit Suisse First Boston, 370

Culinary Institute of America, 497

Cunningham Group, 538–39

CVS, 4

Cypress Semiconductor, 271


Daewoo, 117

Dai Nippon Paint, 110

DaimlerChrysler, 90

Darden Restaurants, Inc., 59, 154, 524, 525

Deere & Co., 165

Dell Computer, 6, 13, 37, 82, 181, 182–83, 184, 194, 218, 282, 440

Deloitte & Touche, 354, 526, 529

Delta Air Lines, 44, 350

Deluxe Diner, 255

DeVoe, 119

DHL Worldwide Express, 36

Diageo, 81

Dial Corporation, 406

Dialog Information Services, 346

Dillard’s, 4

Discovery Channel, 126

Disney, 274, 526

Dofasco, Inc., 225

Domino’s Pizza, 138

DoubleClick Inc., 471

Doubleday, 138

Dow Chemical Co., 288, 536

DreamWorks SKG, 41, 42, 313–14

Driesenga & Associates, 133

DuPont, 110, 196, 222, 305, 520

Dynergy Inc., 184


E*Trade, 200, 201, 221

Early Winters, 91

Eastman Kodak, 341

Eastside Glass Company, 136

eBay, 13, 41, 72, 73, 90, 181

Eckerd, 4

Edison Electric Institute, 86

Edmunds, 72

EDS, 18, 41, 82, 196, 519

Edward Jones, 25, 221

84 Lumber, 298

Eli Lilly, 156

Elks, 87

Embassy Suites, 462

Enron, 150, 153, 270

Enterprise Rent-A-Car, 52, 58

Environmental Protection Agency (EPA), 268

Equal Employment Opportunity Commission (EEOC), 357, 358, 359, 379

Equifax, 471

Ericsson, 42, 92, 117, 315

Ernst & Young LLP, 132, 279

E-Stamp, 91

Esteé Lauder Companies, Inc., 121–22

Ethics Resource Center, 109, 154

Europe’s Super Channel, 114

European Airbus, 87

European Commission, 114

e-Ventures, 41

Expedia.com, 195

ExperCorp, 246

EXPO, 298

ExxonMobil, 86, 179, 261, 485


Fairchild Semiconductor, 340–41

Fairfield Inn, 279

Farmers Insurance Company, 301, 518

Fast Company Magazine, 452

Fawcett Books, 21

Federal Aviation Authority, 258, 501

Federal Communications Commission, 85

Federal Drug Administration (FDA), 14, 347

Federal Express (FedEx), 6, 10, 36, 37, 44, 169, 302, 319, 356, 396, 439, 440

Federated Department Stores, 453

Financial Accounting Standards Board (FASB), 270

Firestone, 212

First American Corporation (FAC), 198

Flextronics International Ltd., 315–16

Fluor Corporation, 229

Food and Drug Administration, 85

Food Ingredient Specialties, 330

Food Network, 408

Ford Motor Co., 114, 117, 160, 197, 200, 212, 247, 274, 275, 279, 305, 350, 386, 453, 526

Fort Worth Museum of Science and History, 396

Four Seasons Hotels and Resorts, 215, 216

France Telecom, 78

Fresca, 466

Frito-Lay, 16, 118, 203, 519

Fuji, 118, 341
Gallery Furniture, 201

Gallup Organization, 18, 25, 386

Gap, 448

Gateway, Inc., 194, 342

General Accounting Office, 229

General Dynamics, 307, 308

General Electric (GE), 4, 7, 9, 10, 36, 87, 100, 112, 113, 185, 186, 187, 188, 189, 190, 191, 196, 292, 293, 301, 307, 327, 369, 401, 484, 486, 487, 501, 507

General Mills, 117, 118

General Motors (GM), 37, 87, 114, 117, 161, 170, 171, 200, 279, 305, 371, 386, 528, 531

Generale Occidentale, 99

Georgia Lighting, 298

Glidden, 119

Global Alliance for Vaccines and Immunization, 436

Global Crossing, 150–51

Google, 185, 186, 419

Government Employees Insurance Company (GEICO) Direct Auto Insurance, 14–15, 72, 190

Grand Union, 99, 281

Granite Broadcasting, 529

Greenpeace, 73

Grupo Bimbo, 203–4

Grupo Corvi, 203

GSD&M Advertising, 512, 513, 514, 515, 519

GUM, 121
Hachette, 117

Halliburton, 118

Hampton Inns, 276

Handy Dan Home Improvement, 298

Hanes, 4, 98

Haribo, 203

Harley-Davidson, Inc., 204–5, 305, 306, 485

Harley-Davidson Financial Services, 204

Harley-Davidson Motor Company, 204

Harrah’s, 53

Harvard Business School, 182

Hasbro, 100

Hawaii Convention Center, 126

H. B. Fuller, 14

HBO, 191

H-D Michigan, Inc., 204

HeadBlade Co., 127

Healthy Choice, 82

Hershey Foods, 203, 307

Hewlett-Packard (HP) Co., 7, 18, 100, 189, 194, 246, 300, 314, 336, 349–50, 408, 418, 419, 420, 437, 519

HIH, 109

Hitachi, 118

Hoechst Celanese, 536

Hoechst Chemical, 76

Home Depot, 41, 298, 299, 300, 301, 305, 366, 516

Honda, 45, 100, 200, 483

Honeywell International, 340

Hoover’s, 186

Hospice of Central Kentucky (HCK), 283, 284, 285

House Collectibles, 21

Howard University, 130

Hyatt Regency, 231

Hyundai Motors America, 212–13
IBM, 10, 76, 82, 86, 87, 92, 114, 194, 196, 242, 254, 270, 305, 435–36, 437, 438, 460, 498, 514, 522

IDEO Product Development, 251–52

IEM, 112

Ignition Corporation, 494

ImageX, 319

Imperial Chemicals Industries, PLC (ICI), 118, 119

Information Technology Association of America, 286

Inovant, Inc., 217

Institute for Research on Intercultural Cooperation, 76

Intel Corporation, 45, 72, 73, 92, 118, 143, 169, 197, 208, 209, 211, 212, 213, 219, 339, 369, 403

Intellectual Property Office, 111

Interface, 14

Internal Revenue Service (IRS), 41, 43, 44, 55, 310, 518

International Cargo Management System, 92

International Dairy Queen, Inc., 190

International Organization for Standardization (ISO), 114, 168

International Utilities and Energy Conference, 260

Isuzu, 87, 117


Jacksonville Small Business Development Center, 126

Jamba Juice, 401

J.C. Penney, 4, 7, 8, 9, 16, 21

Jeep, 90–91

Jenny-O Foods, 398

Jiffy Lube, 138

John Deere, 485

Johnson & Johnson (J&J), 37, 165, 178, 179, 181, 184, 185, 186, 187, 190, 191, 196, 277, 485, 517

Jostens, 484

JP Morgan Chase Bank, 147

Jumpstart, 64
Kansai Paint, 109–10

Kao, 122


Kellogg’s, 117

Kentucky Fried Chicken (KFC), 45, 70, 82, 83–84, 117

Kink BMX, 146, 147

Kinko’s, 82, 319–20

Kirin Brewery, 346, 347

Kisko Senior Living Communities, 301

Kiwanis, 87

Kmart, 70

Knight-Ridder, Inc., 325, 346

Kodak, 42, 44, 89, 118, 119, 350

Kohl’s, 4

Kohler Company, 129, 197

Komatsu, 118, 307

KPMG, 279, 368

Kroger, 281
Ladera Ranch, 224

Lands’ End, 91

Lear Corporation, 168

Les Halles, 408

Levi Strauss, 4, 90, 529

Lexus, 58, 200, 279, 481

Lincoln Electric Company, 355, 400

Lincoln National, 241

Linksys, 189

Linux, 513, 514

L.L.Bean, 91, 254, 458

Lockheed Martin, 486

Lord & Taylor, 4, 126

Louisiana-Pacific, 74

Lowe’s, 181, 183, 191, 193, 197, 298, 301

Lucent Technologies, 282, 283, 418

LUGO Construction, 131–32

Lyondell Chemical, 460

Lyondell-Citgo, 274, 275
Mabe, 112, 113, 502

Mail Boxes Etc., 36

Maintenance Warehouse, 298

Marriott International, 36, 43, 55, 117, 196, 276, 279, 280, 305, 330

Master Card, 512

Mattel, 44, 100

Maui Pineapple Company, 108

Maxtor Corporation, 220

Mayo Clinic, 473–74, 516

Maytag, 58

Mazda, 117, 200

MBNA, 519, 520

McDonald’s, 10, 39, 70, 82, 83, 84, 99, 138, 268, 269, 337, 369

MCI, 195


Medical City, 312

Medicare, 89

Medtronic, Inc., 151, 152, 386, 387, 400

Mellon Bank, 336

Mercedes-Benz, 57, 100, 200, 317, 333, 522–23

Merchants Parcel Delivery, 36

Merck & Co., 190, 408, 436, 486, 535

Merck Consumer Pharmaceuticals, 190

Meredith Corporation, 197

Mexican Foundation for Total Quality, 104

Michael Christopher Designs, 134

Michael Foods, 494, 495, 496

Microage, Inc., 224, 227

Microsoft, 44, 85, 195, 354, 483, 498, 528

Microsystems, Inc., 330

Midvale Steel Company, 44

Miles Laboratories, 99

Miller, 272

Missile Defense Agency, 312

ML Laboratories, 189

Moose, 87

Motorola, 85, 86, 87, 104, 105, 117, 223, 309, 315, 369, 460

MP3, 41, 42

Mrs. Baird’s, 203

MTV, 467

Munsingwear, 37


Nantucket Nectars, 344

NASA, 484, 501, 502

National Action Party, 100

National Association of Corporate Directors, 87

National Association of Female Executives, 163

National Association of Manufacturers (NAM), 86, 87

National Association of Securities Dealers, 289

National Blind and Wallpaper, 298

National Business Incubation Association, 128

National Football League, 86

National Grange Mutual, 337

National Labor Relations Act, 358

National Labor Relations Board, 153

National Resources Defense Council, 73

National Semiconductor, 340

National Society of Black Engineers, 526

National Westminster Bank PLC, 256

Navistar International, 485

NBC, 86, 114, 187

NCCI, 387–88, 389

NEC, 41

Nestlé, S.A., 86, 99, 117, 203, 309



New Horizons Computer Learning Center, 117, 364

New Jersey Bell, 49

New York Life Insurance, 364

New York Stock Exchange, 187, 289, 290, 292, 293

New York Times Company, 449

Newell Rubbermaid, Inc., 217, 290

Next Door Food Stores, 485

Nickelodeon, 82

Nieman Marcus, 4

Nike, 10, 309, 459

Nintendo, 448

Nippon Paint, 109–10

Nissan, 197

nMetric, 79

Nordstrom’s, 58, 395

Norm Thompson, Inc., 167, 168, 169

Nortel Networks Corporation, 52, 150, 155, 166–67, 169, 170

Northern Ontario, 455–56

Northern Telecom, 92

Northrop Grumman, 487

Northwestern Mutual Life Insurance Company, 134

Nucor Steel, 74, 324


Occupational Safety and Health Administration (OSHA), 153, 161, 244, 398

Odakyu, 122

Office Depot, 99

Olive Garden, 59, 280, 524

Olivetti, 117

Oracle, 519

Oral B, 252

Organization of Petroleum Exporting Countries (OPEC), 87

Origins, 121

Orpheus Chamber Orchestra, 424–25

Outboard Marine Corporation, 59–60

Outsource Group, The (TOG), 127

Overseas Private Investment Corporation, 108
Pacific Publications, 117

Papetti’s Hygrade Egg Products, 494, 495

Paramount, 515

Patek Philipe, 200

Penguin Putnam, Inc., 21

Peoplesoft, 340

Pep Boys, 281

PepsiCo, 11, 16, 116, 118, 401, 466

Pfizer, 190, 483, 486

Phelps Dodge, 74, 390

Philips Consumer Electronics, 86, 92

Pier 1 Imports, 280, 307

Pilgrim’s Pride, 83

Pillsbury, 459

Pitney Bowes, 91, 526

Pizza Hut, 70, 82, 83, 84, 518

Play Clothing, 146

Polaroid, 251

PoolCo., 246

PPG, 110


Presbyterian Hospital, 53, 306

PricewaterhouseCoopers (PWC), 160

Procter & Gamble (P&G), 23–24, 26, 36, 72, 99, 143, 240, 325, 327, 335

Prudential Insurance, 210, 334

PTA, 87

Public Company Accounting Oversight Board, 288



Pulsar, 89

Purdue, 83, 466


Quaker Oats, 16
R&D Thinktank, 41

Radio One, 130

Radius, 485, 496, 497

Ralph Lauren, 119

Ravenswood, 517

RCA, 86


Ready Pac Produce Inc., 142–43

Red Lobster, 59, 524

Reebok, 443

Reliance Aeroproducts, 8

Research in Motion, 301

Retail Link System, 98

Rhone-Poulenc, 117

Ricoh, 462

Ritz-Carlton Hotel Company, 58, 276, 367–68, 514, 518, 519

Robert Half International, 366

Roche Group, 480, 486, 501

Rolls Royce, 200

Rotary, 87

Rover, 384, 386

Royal Crown Cola Company, 117

Royal Dutch/Shell, 332

Royal Trust Co., 240

R. R. Donnelley & Sons, 536

Russell Athletic, 195
Sabre, 498, 499

Safeway, 281

Samsung, 41

Sara Lee Bakery Group, 98, 203, 439, 460

SAS Institute, 25

SBA Express, 147

S.C. Johnson Wax, 228

Schlumberger Ltd., 238

SchlumbergerSema, 238, 241, 242

Scois, Inc., 184

Scribner, 138

Seal, 92


Sears, Roebuck and Company, 37, 298, 301, 355

Securities and Exchange Commission (SEC), 85, 157, 211, 231, 286, 288, 290, 401

See’s Candies, 190

Seiko, 89

Setpoint, 514, 515, 519

7–11, 164, 393

SGS-Thompson, 117

Shell. See Royal Dutch/Shell.

Sheraton Hotels, 280, 309

Sherwin-Williams, 119

Siebel Systems, 269–70, 271

Siemens, 117, 369

Sierra Club, 73

Signicast Corporation, 485

Simplot, 83



Small Business Administration. See U.S. Small Business Administration.

Smithsonian Institute, 126, 221

Social Security Administration, 47, 88, 376

Solberg + Lowe Architects, 538–39

Solectron Corporation, 52, 53, 55, 56, 57, 58

Sonic Drive-Ins, 10, 11, 15, 17, 26

Sony, 6, 41, 42, 92

Southwest Airlines Co., 18, 25, 41, 58, 256, 257–58, 345, 355, 375, 448, 465, 512, 513, 519

Southwest Bank of Texas, 451

Southwestern Bell, 13

Sprint, 195

SRC Holdings Corp., 218

Stamp Master, 91

Stanford Hospital, 219

Stanford University, 354

Staples, 57, 58, 279

Starbucks, 10, 22, 63, 64, 302, 309–10, 311, 516

Starbucks Foundation, 64, 218

State Farm Insurance Company, 14, 59, 162, 210, 463

Steelcase, 528

Stew Leonard’s, 407

Subaru, 481

Sun Hydraulics, 464

Sun Life Insurance Company, 240

Sun Microsystems, 99, 117, 372

Sundance Institute, 326

Suzuki, 87, 117

Swatch, 89

Swedish Academy of Sciences, 226

Syntex, 484


Taco Bell, 10, 44, 70, 82, 280

Tailored Client Solutions (TCS), 198

TAP Pharmaceutical Products Inc., 157–58

Target, 4, 185, 271, 280

TDIndustries, 50, 459

Tengelmann Group, 99

Texaco, 359, 396, 530, 531

Texas Instruments (TI), 100, 118, 307, 362, 396, 453

360network Corporation, 184

3M Company, 143, 438, 439, 498, 516

Tiffany, 466

Time Warner, 191, 521

Timex, 89

Tom’s of Maine, 275

Tommy Hilfiger, 121

Toshiba, 86, 92, 117

Total Fina Elf, 78

Total Home, 298

Touche, 526

Toyota, 37, 41, 58, 87, 100, 200, 280, 281, 342, 345, 483

Toys ‘R’ Us, 184, 185

Trans Union, 471

Transparency International, 107

Transport Workers’ Union, 231

Travelocity.com, 72, 195, 499

Travelzoo.com, 195

Tropicana, 16

TRW, 91, 372–73, 471

Tyco, 151, 153, 270
UBid.com, 72

Union of Concerned Scientists, 73

United Airlines, 85, 483

United Nations, 109

United Parcel Service (UPS), 36, 41, 42, 51, 114, 396, 526

United Technologies Corporation, 117, 533

United Way, 87

Universal Pictures, 313

Universal Studios, 126, 404

Universal Technical Institute (UTI), 389

University of California, Santa Barbara, 319

University of Michigan, 528

University of Washington, 221

U.S. Air Force, 396

U.S. Department of Defense, 51

U.S. Department of Energy, 229

U.S. Department of Housing and Urban Development (HUD), 465

U.S. Justice Department, 230

U.S. Marine Corps, 224

U.S. Navy, 486

U.S. Postal Service, 9, 44, 82, 91, 404

U.S. Small Business Administration (SBA), 126, 128, 131, 146, 147

USA Waste Services, 266

USAA, 59


USFilter, 498
Veterans Health Administration, 324

vFinance.com, 139

Villager’s Hardware, 298

Virgin Atlantic Airlines, 408

Virgin Group, 408

Virgin Records, 408

Visa International Inc, 14, 24, 58, 197, 217–18

Volvo of North America, 168


Wachovia, 385, 462

Walgreen’s, 4

Wal-Mart, 4, 37, 70, 72, 98, 99, 185, 247, 254, 298, 335, 363, 448, 454

Walt Disney World, 126

Walton Institute, 98

Warner Brothers Studios, 191

Warner Cable, 197

Warranty Gold, 72

Washington Mutual, 448, 456, 458, 460

Waste Management, 266, 267, 269, 270

Wellpoint Health Networks, 356

Wells Fargo Bank, 9, 72, 301, 439

Wendy’s, 11, 39, 70, 146

Western Electric Company, 49, 50

Westinghouse, 37

Weyerhaeuser, 388

Whole Foods Market, 20, 21, 48, 400, 401, 454

Wise Use, 73

WOL-AM, 130

World Bank, 109, 326

World Trade Organization (WTO), 110–11, 112

WorldCom, 150, 153, 270

Wrigley Company, 204
Xcel Energy, Inc., 209, 210

Xerox Corporation, 99, 228, 240, 241, 254, 277, 315, 347, 359, 426, 460, 484, 485, 529, 531, 532


Yahoo!, 11, 162, 336, 350, 513, 519

Yale Lock Company, 36

Yellow Freight System, 324, 330, 331

Yugo, 213



Yum Brands, Inc., 70, 81, 83
Zenith, 86
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