W.P. No. 2015-03-34 Page No. 3 Contents Diversity and Inclusion at the Work Place A Review of Research and Perspectives .................................4 Introduction ........................................................................................................................................................4 Scope and Coverage ..........................................................................................................................................4 Understanding Diversity ......................................................................................................................................5 Diversity Perspectives .......................................................................................................................................5 Advantages of Diversity ...................................................................................................................................6 Linkages to Success ...........................................................................................................................................7 Negative Outcomes of Working with Diversity ...........................................................................................8 Common Diversity and Inclusion Initiatives ................................................................................................9 Understanding Inclusion ................................................................................................................................... 10 From Diversity to Inclusion .......................................................................................................................... 10 Distinct but Interrelated Concepts ............................................................................................................... 10 Context of Inclusion in India ......................................................................................................................... 10 Evolving Definitions of Inclusion ................................................................................................................. 12 Theoretical Underpinnings of Inclusion. 13 The Psychology of Inclusion ......................................................................................................................... 15 Drivers and Outcomes of Inclusion ............................................................................................................. 17 Climate of Inclusion ....................................................................................................................................... 18 Leadership and Inclusion .................................................................................................................................. 19 Understanding how Inclusive Leadership Works ..................................................................................... 19 Creating Inclusive Workplaces ......................................................................................................................... 22 Future Agenda for Inclusion ............................................................................................................................. 24 Conclusion ........................................................................................................................................................... 26 Bibliography ........................................................................................................................................................ 27 About the Authors .............................................................................................................................................. 36
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