Suggested answers to discussion questions


a. Explain the purpose and reasons for surveying an organization’s existing system



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rais12 SM CH20
a. Explain the purpose and reasons for surveying an organization’s existing system.

    • To gain an understanding of the existing system and how it functions.

    • To determine the constraints of the current system.

    • To assess the strengths and weaknesses of the existing system and to identify problems that need to be resolved.

    • To provide design ideas for the new system and to identify available resources.

    • To provide information about users’ information needs.

b. Explain the activities commonly performed during systems analysis.
Initial Investigation

    • Verify the nature of the problem and the needs of the users.

    • Gather the information needed to evaluate the feasibility of the request.

Systems Survey

    • Study and review the existing organizational structure to determine how it functions.

    • Collect and review internal documents and reports to determine design, content, use, frequency of preparation, etc.

    • Develop and use questionnaire forms to determine processing frequencies, input/output volumes, and other information.

    • Conduct personal interviews to confirm and expand upon data gathered from the questionnaire.

    • Develop flowcharts, models, and diagrams to document the existing system.

    • Study external data sources, including companies who develop or who similar systems, consultants specializing in such systems, customers, industry trade associations, and government agencies.

    • Observe activities to determine how the system actually works, rather than what people or the documentation say should be done.

Feasibility Study

    • Conduct a study to determine whether to continue with the project.


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