Table 12. 1: Microsoft’s Total Revenue, Employment, and Spending on Research and Development (R&D)



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Table 12.1: Microsoft’s Total Revenue, Employment,

and Spending on Research and Development (R&D)



Year

Revenue

(millions)



Number of Employees

R&D

(millions)



R&D/Revenue (%)

1975

.016

3

---

----

1980

8

38

----




1985

140.42

1,001

-----




1990

1,183

5,635

177.45*

15

1995

5,937

17,800

831.18*

14

2000

22,956

40,000**

3775

16.4

2005

39,788

61,000

6184

15.54

Source: Cusumano, Michael A. and Richard W. Selby. Microsoft Secrets. New York: The Free Press, 1995, page 3; 2000 and 2005 Microsoft Annual Reports from Microsoft website: www.microsoft.com (March 2006).

*: these numbers were estimated using figures for R&D/Revenue and Revenue from Cusumano and Selby, p. 3.



**: The 2000 Annual Report says “nearly 40,000 employees”.


Table 12.2: Sources of Microsoft Revenue, 2005

Product Segment

Sources of Revenue from Product Segment

2005 Revenue (millions)

Percentage of 2005 Revenue

Percent growth from 2004-2005

Client

Operating Systems including Windows XP Professional and Home, Media Center Edition, Tablet PC Edition

$12,234

30.75

6

Server and Tools

Server products including server software licenses and client access licenses (CALs) for Windows Server, Microsoft SQL Server®, Exchange Server

$9,885

24.84

16

Information Worker

Including Licensing of MS Office System products

$11,013

27.68

3

Microsoft Business Solutions

Business Management Software including software sales (larger portion of revenue) and services sales

$803

2.02

6

MSN

Personal Communications Services including e-mail and instant messaging, and online information offerings

$2,274

5.72

3

Mobile and Embedded Devices

Including Windows Mobile™ software, Windows Embedded operating systems, MapPoint ®, and Windows Automotive.

$337

0.85

36

Home and Entertainment

Video Games including Microsoft Xbox video game console system, PC games, the Home Products Division (HPD), and TV platform products for the interactive television industry

$3,242

8.15

13

TOTAL

All 7 segments

$39,788

100.01*

8

Source: 2005 Microsoft Annual Report

*: Numbers do not add to 100 due to rounding.




Table 12.3 Microsoft’s Important Product Introductions and Legal Events

Year

Product Released to Public or Important Legal Event

1975

BASIC for the Altair computer

1977

FORTRAN (and later COBOL and Pascal) for microcomputers with an 8080 microprocessor

1981

DOS 1.0 – the operating system for IBM’s first microcomputer

August 1982

Multiplan – Microsoft’s first spreadsheet software

November 1983

Microsoft Word

September 1985

Excel for the Macintosh, Microsoft’s newest spreadsheet software program

November 1985

Windows 1.03, two years after it was announced

October 1987

Excel for Windows

March 1988

Apple announces it will sue Microsoft over Windows 2.03. Case dismissed in 1992.

1989

Gates discontinues relationship with IBM with his refusal to establish OS/2 as industry standard.

1989

MS Word for Windows

May 1990

Windows 3.0

1990

FTC begins investigation on four of Microsoft’s practices

1993

FTC charges Microsoft with illegally controlling the market for Pc-compatible operating systems

1994

Department of Justice and Microsoft agree to a consent decree, which is ultimately rejected in Feb. 1995 by Judge Sporkin

1995

Windows 95 and Internet Explorer 1.0 released

August 1996

Internet Explorer 3.0, completely rebuilt version is launched

1997

Internet Explorer 4.0 designed for Windows 95, Windows 98, and Windows NT

1998

Department of Justice files complaint that Microsoft was illegally monopolizing the browser market. Judge Jackson gave ruling in June 2000.

1998

Windows 1998 and Internet Explorer 5.0

June 2001

Appeals Court Ruling including removal of Judge Jackson from any further participation in the case

2001

Windows XP and Internet Explorer 6.0

November 2002

Consent Decree with eight major provisions

November 2005

XBOX 360 game




Table 12.4: Microsoft and Leading Competitor Market Share Information by Product

Market/Product

Product Name

Market Share (%)

Web Browser Market*










Internet Explorer

87




Mozilla Firefox

8










Applications Software**










Microsoft Office

95




Apple Computer’s iWork

2.7




Corel WordPerfect Office

1.6










Operating systems market***










Microsoft Windows

55.1




Linux

23.1




Unix

11




Novell Netware

9.9










Personal Finance Software****










Quicken

68




Microsoft Money

27

Video Game Market in North America*****










Sony Playstation 2

57.5




Microsoft XBox

24




Nintendo Game Cube

18.5










Source: *: “Mozilla Firefox Losing Market Share?” from www.searchenginejournal.com, 8/15/2005 article. **: Fried, Ina, “Apple's iWork emerges as rival to Microsoft Office”, CNET News.com, Jan. 23, 2006. Published on www.zdnet.com. *: Market Share Reporter. Detroit, MI: Gale Research, 2005. ****: Market Share Reporter. Detroit, MI: Gale Research, 2004. *****: Market Share Reporter. Detroit, MI: Gale Research, 2006.


Table 12.5: Industry Standard Abbreviations

Acronym

Definition

AOL

America On Line: A specific internet service provider.

API

Application Programming Interface: A set of definitions of the ways one piece of computer software communicates with another. It is a method of achieving abstraction, usually between lower-level (for example, an operating system) and higher-level (for example, an advanced application) software.

ASCII

American Standard Code for Information Interchange: This early computer standard code is used for information interchange among data processing systems, data communications systems, and associated equipment. The ASCII character set contains 128 coded characters and consists of control characters and graphic characters.

BASIC

Beginners’ All-purpose Symbolic Instruction Code: A high-level programming language designed in 1964. BASIC was designed to be an “easy-to-learn” programming language and thus became a commonly used programming language for microcomputers.

CP/M

Control Program for Microcomputer: The operating system for which Microsoft chose to its early languages. It became the industry standard with the early computers and was a leading competitor of DOS in the early 1980s.

DOS or MS-DOS

Disk Operating System: DOS is the first operating system that Microsoft created, based on the QDOS (Quick and Dirty DOS) bought from Seattle Computer Products. It was later referred to as MS-DOS.

DR-DOS

Digital Research DOS: A direct competitor of MS-DOS.

GUI

Graphical User Interface: method of displaying text and graphics on a computer screen using pictures and images formed by patterns of dots.

IAP

Internet Access Providers (or sometimes referred to as internet service providers): A firm that provides access to the internet. AOL is an internet service provider.

ICP

Internet Content Providers: Any firm or individual that provides content on the Internet. For example, any company or individual with a Web site.

IE

Internet Explorer: Microsoft’s web browser.

IHV

Independent Hardware Vendors: Any firm other than Microsoft, that produces or develops hardware.

ISV

Independent Software Vendors (or developers): Any firm, other than Microsoft, that develops software.

JVM

Java Virtual Machine: Java can be installed on any operating system and once installed can be used as a platform for software that is separate from Windows. All copies of Java include a JVM that translates byte code into instructions for the operating system.

OEM

Original Equipment Manufacturers

OS

Operating System

OS/2

The operating system that IBM worked on as a competitor of Windows.

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