Table of contents exchange of letters with the minister executive summary



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Report of the COI into the Cyber Attack on SingHealth 10 Jan 2019

COI Report – Part IV
Page 100 of 425

27.6
Sze Chun discovering on 5 July 2018 that SQL queries were made to the
SCM database since 27 June 2018, and informing Ernest of the same ....... 168 Series of measures taken on 6 and 7 July 2018 to secure the domain administrator accounts and domain controllers ........................................... 169
27.7.1
Creating anew set of domain administrator accounts and removing the old
accounts from the administrator groups of their respective domains ............ 169
27.7.2
Performing full antivirus scans on all domain controllers ............................. 169
27.7.3
Creating and enforcing a GPO to block the access of domain administrator
accounts to servers ......................................................................................... 170
27.7.4
Creating and implementing a GPO to prevent remote connections to domain
controllers ....................................................................................................... 170
27.8
Ernest’s continued refusal to escalate the matter on 6 July 2018 ................ 170 Arranging to meet Woon Lan on 9 July 2018 .............................................. 172 Assessment of IHiS’ incident response from 5 to 8 July 2018 .................... 172
28
EVENTS OF 9 JULY 2018 .............................................................................. 173
28.1
Shutting down Citrix Server 2 ..................................................................... 173 Meeting amongst various members of the Infrastructure Services Division at pm ......................................................................................................... 173 Raising the matter to Clarence Kua and Serena Yong ................................. 175 Meeting at ConnectionOne and the decision to escalate the matter to Benedict Tan ............................................................................................................... 176 Informing Bruce, Kim Chuan and Prof. Kenneth ........................................ 177 Assessment of IHiS’ incident response on 9 July 2018 ............................... 179

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