The benefits of Teams direct routing As mentioned, many organizations worldwide already use Microsoft Teams and Microsoft Direct Routing as part of their Unified Communications ecosystem to optimize workplace collaboration. Direct routing allows Teams users to configure interoperability between customer-owned telephony equipment, such as a third-party private branch exchange (PBX), analog devices, and Teams.
A global unified communications platform The highly resilient global infrastructure of Teams is built on the Azure Intelligent Cloud and Intelligent Edge. Azure enables Teams to combine data with AI for adaptive experiences that optimize for enterprise-grade voice and video over variable bandwidth environments including Wi-Fi and cellular networks
Cost savings and increased efficiency Instead of traditional Private Branch Exchange (PBX) phone systems which are usually located on business premises, Microsoft Teams can become the business phone solution. This can mean huge cost reductions for businesses.Without the need for existing PBX systems and the associated equipment costs, direct routing lets businesses take advantage of the flexibility of cloud-based systems.
How much does Direct Routing cost? Direct Routing costs depend on an organization's individual inputs and how much media traffic they expect.One of the most attractive things about Direct Routing is the pay-for-what-you-use model that generally comes with SIP trunking. Factors that may affect the cost of your individual Direct Routing solution are: who your SIP trunking provider is, what usage model your business is set up for, who your SBC vendor is, and what option (hosted, or business on premises) you choose.
Direct Routing Deployment Options There are two ways of delivering Microsoft Teams Direct Routing within your existing network environment:
Installing and managing your own SBCs
Installing and managing a Session Border Controller yourself requires intimate familiarity with telecom facilities and SBC equipment, as well as acquiring a Public IP address for the SBC. While you might save on operating costs, SBC management is an ongoing commitment that involves 24/7 support and monitoring.
