3.5-7 Top Management The top management has an important role to ensure the successful implementation of quality circles in the organization. The top management – • must demonstrate unequivocally its understanding and faith in the concept of quality circle. • must make provision in the annual budget for meeting the expenditure of operation of quality circles • encourages healthy growth through competition between quality circles by instituting an award to the division/department which performs best in propagation on quality circles as well as to the quality circles which makes the best
51 presentations at any centrally organisaed convention or conference. • gives necessary guidance to employees at different levels for making the quality circle movement a self sustained success. • includes propagation of quality circles as one of corporate objectives.