The pie charts compare the survey results of full-time and part-time students on how satisfied they are with the university’s IT support. Overall, the survey indicates a noticeable discrepancy in the level of satisfaction between the two groups. While the majority of the full-time students are satisfied with the university’s IT support, most of the part-time students expressed dissatisfaction with the service.
A substantial number of full-time students showed positive sentiments regarding the university's IT support, with a notable percentage expressing being either "very happy" or "quite happy" with the service. Those who chose the ‘very happy’ option constituted 54%, as opposed to the ‘quite happy’ with 31%. Only, 15% of students who participated in the survey had complaints about the IT support.
The responses from part-time students revealed a rather contrasting picture. Among them, 45% rated IT support offered by the university as poor, whereas another 35% reported that it was merely satisfactory. Lastly, 20% of part-time students were content with the university’s IT support.
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