Unf mha student Handbook


Master of Health Administration Graduate Program Student Handbook



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Master of Health Administration Graduate Program Student Handbook

Chapter 1 Professional Orientation


 1.1 Overview of the MHA Degree
 1.2 Program Accreditation & Professional Certification
 1.3 MHA Program Mission Statement
 1.4 Goal Statements & Measurable Objectives
 1.5 Graduate Academic Learning Compacts (GALCs)
 1.6 Values Statement
 1.7 Commitment to Diversity
 1.8 Ethical & Professional Conduct

1.1 Overview of the MHA Degree


The MHA degree is the most widely recognized professional credential for healthcare leadership positions. This degree is appropriate for those who wish to pursue careers in developing, planning, managing, or leading health care organizations. MHA graduates are able to integrate and apply their knowledge to improve health care organizations, and possess the competencies necessary to practice in a wide range of public and private health care organization. Graduates are typically employed in hospital, medical groups and other health care organizations. 

 UNF’s MHA Program provides students with the professional education necessary to become competent and committed health care leaders by focusing on competencies specific to health care administration.  MHA courses are designed around the “Core Competencies for Health Administration” addressed by organizations such as the National Center on Healthcare Leadership and ACHE. Our MHA program competencies were developed by the MHA program faculty with input from our Health Administration Advisory board. The MHA Program competencies were formally approved by the MHA faculty and are reviewed on a routine basis. Training in social and behavioral sciences related to management examines the political, economic, and socio-cultural context of healthcare administration and teaches skills necessary for successful management. Managerial Epidemiology and Health Information Technology are the basic sciences necessary to measure the extent of health problems and identify effective interventions. The financial aspects of the program prepare students for a management position within a healthcare organization. Additionally, students select elective courses to broaden their expansion of mastery in the healthcare field. Organizational aspects of leadership, management, and the capstone course serve as a multidisciplinary approach to developing a personal skillset for healthcare administration.



The MHA program supports the values of ethical health administration found in the ACHE code of conduct, such as equity, honesty, patient’s rights and community focus. Interpersonal skills such as cooperation with other professionals and staff, as well as working with individuals and community groups are emphasized.

1.2 Program Accreditation & Professional Certification


The UNF MHA Program is nationally accredited by the Commission on Accreditation of Healthcare Management Education (CAHME). Graduates are eligible to earn professional certification through American College of Healthcare Executives (ACHE).

1.3 MHA Program Mission Statement


The mission of the University of North Florida MHA Program is to prepare health administrators with the knowledge and skills necessary to manage health care administration.  This mission is accomplished through excellence and innovation in graduate teaching and research, with a commitment to diversity, community involvement and professional service.

1.4 Goal Statements & Measurable Objectives

Instructional Goal


The MHA Program’s instructional goal is to provide a relevant and high quality educational program that prepares graduates for successful careers in healthcare administration.

Instructional Objectives:


  1. Each academic year, at least 80% of required MHA courses will receive a UNF student ISQ item average of very good to excellent for “overall rating of instructor.”

  2. Each academic year, at least 80% of graduating MHA students will report “agree” or “strongly agree” when reporting their overall satisfaction with the internship experience on the exit survey.

  3. Each academic year, at least 80% of graduating MHA students will report “agree” or “strongly agree” when reporting their overall satisfaction with the MHA program on the exit survey.

  4. On the Alumni Survey given every 3 years, at least 80% of alumni will report “agree” or “strongly agree” when asked if the UNF MHA program adequately prepared them to practice as a healthcare administrative professional.

  5. The MHA program faculty will annually review and incorporate feedback as necessary from the Health Administration Advisory board regarding the relevance of the program of study to current health care trends and issues.

  6. Each academic year, at least 50% of required MHA courses will include information on the appreciation of diversity relevant to course content. 

Research Goal


The MHA Program’s research goal is to engage in innovative research leading to new discoveries and practices that impact health care management and organization performance. 

Research Objectives: 


  1. Each faculty member will produce at least 1 scholarly work annually as indicated by peer-reviewed publications, internal/external grants or contracts, or presentations in the healthcare administration field.

  2. At least 15% of faculty will address the impact of diversity within at least one research project per year.

  3. At least 10% of MHA students will collaborate with faculty in research activities.

Service Goal:


The MHA Program’s service goal is to provide service that improves the health of individuals and organizations within the communities we serve.

Service Objectives:


  1. Each faculty member will participate in at least one local, state or national health related organization or community based service effort annually.

  2. At least one MHA faculty member will facilitate a health administration HASA and UPDelta service or training event in the local community each year.

  3. The health administration student groups will participate in at least one service project annually.


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