Question 1. Quality of the product or service received
Question 2. Quality of data received
Question 3. Timeliness of response to request
Question 4. Courtesy of staff who dealt with you
Question 5. Expertise of staff in dealing with your needs
Question 6. Degree that product/service met your needs
Question 7. Clarity and accuracy of responses from staff to your questions prior to receipt
Question 8. Clarity and accuracy of responses from staff to your questions after receipt
Question 9. Ease in reaching correct NOAA office to deal with your request
Question 10. Format of data received
Question 11. Documentation of data received
Question 12. Descriptions of data in catalogs and directories
Question 13. Accessibility of data desired
Question 14. Overall satisfaction with service received
Question 15. Overall satisfaction compared with services/data obtained from private sector
Question 16. Overall satisfaction compared with services/data obtained from other Federal agencies
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