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3.9. ReferencesAir Transport Association (2010) Prices of Air Travel Versus Other Goods and Services. AirTran Holdings Inc. (2009) Annual Report to Shareholders. Bratu, S. and Barnhart, C. (2002) A study of passenger delay for a major hub-and-spoke airline. Working paper, Center for Transportation and Logistics, Massachusetts Institute of Technology, Cambridge, MA. Brunger, W.G. (2010) The impact of the internet on airline fares: The “internet price effect.” Journal of Revenue and Pricing Management, 9(1/2), 66-93. Brunger, W.G. and Perelli, S. (2008) The impact of the internet on airline fares: Customer perspectives on the transition to internet distribution. Journal of Revenue and Pricing Management, 8(2/3), 187-199. Bureau of Transportation Statistics (2010) 4th Quarter 2009Airline Financial Data: Low-Cost and Regional Airlines Report Profits, Network Carriers Report Loss. Carpenter, D. (May 20, 2008) Airline customer satisfaction nosedives: “Dismal”. The Huffington Post. < www.huffingtonpost.com> (accessed 7.22.08). Clarke, M. and Smith, B. (2000) The impact of operations research on the evolution of the airline industry: A review of the airline planning process. Research paper, Sabre Holdings®, Southlake, TX. CNN (2010) Dow Jones Industrial Average. Continental Airlines (March 26, 2010a) Barclays Capital High Yield Bond & Syndicated Loan Conference. Continental Airlines (2010b) Checked baggage fees. Delta Air Lines (November 5, 2008) Delta aligns policies and fees to offer consistency for customers traveling on Delta- and Northwest-operated flights. <http://news.delta.com/index.php?s=43&item=103> (accessed 07.11.10). Delta Air Lines (June 3, 2010) Fewer fees for SkyMiles members. <http://blog.delta.com/?s=seat+fee+Medallion> (accessed 07.11.10). Federal Aviation Administration (May 2009) Budget Highlights: Fiscal Year 2010. Federal Aviation Administration (2010a) Airport and Airway Trust Fund (AATF) Simplified Tax Table. Federal Aviation Administration (2010b) AATF Receipts by Tax Type: 1998-2005. Federal Aviation Administration (2005) Air Traffic Organization: Data Package for Stakeholders. Presentation dated September 2, 2005. Federal Register (2010) U.S. Department of Transportation, 14 CFR Parts 234, 244, 250, 253, 259, and 399. Enhancing Airline Passenger Protections: Proposed Rules. Tuesday, June 8, 2010. 75 (109), 32318-32341. Hoffman, D.L. and Novak, T.P. (1996) Marketing in hypermedia computer-mediated environments: Conceptual foundations. The Journal of Marketing, 60 (3), 50-68. Internal Revenue Service (2009) IRS Announces 2010 Air Transportation Tax Rates. Karlsson, J. (2006) Incidence of ticket taxes and fees in U.S. domestic air travel. Master’s thesis, Economics, Massachusetts Institute of Technology. Lan, S., Clarke, J.-P. and Barnhart, C. (2006) Planning for robust airline operations: Optimizing aircraft routings and flight departure times to minimize passenger disruptions. Transportation Science, 40 (1), 15-28. Lee, M., Ferguson, M.E., Garrow, L.A. and Post, D. (2010) The impact of leisure travelers’ online search and purchase behaviors on promotion effectiveness. Working paper, Georgia Institute of Technology. May, K. (2010) Ryanair shows ancillary revenue is yet the complete winner for airlines. Tnooz. June 1, 2010. Moe, W.W. and Fader, P.S. (2004) Dynamic conversion behavior at e-commerce sites. Management Science, 50 (3), 326-335. Montgomery, A.L., Li, S., Srinivasan, K. and Liechty, J.C. (2004) Modeling online browsing and path analysis using clickstream data. Marketing Science, 23 (4), 579-595. Seeking Alpha (2009) 2008 Dow Jones Performance: Third Worst on Record. Southwest Airlines (2009a) Southwest Airlines 2009 Filing 10-K, Part 2, Item 6. Southwest Airlines (2009b) Southwest Airlines 2009 One Report. <http://216.139.227.101/interactive/luv2009/luv2009ar.pdf> (accessed 06.23.10). Southwest Airlines (2009c) Southwest Airlines Co. 2009 Annual Report to Shareholders. <http://phx.corporateir.net/External.File?item=UGFyZW50SUQ9NDA3OTd8Q2hpbGRJRD0tMXxUeXBlPTM=&t=1> (accessed 06.24.10). Southwest Airlines (2010a) Southwest Airlines Co. Contract of Carriage – Passenger, Seventh Revised, Effective June 16, 2010. U.S. Department of Transportation, Research and Innovative Technology Administration, Bureau of Transportation Statistics (2010) Air Carrier Financial: Schedule P-1.2 (from multiple years). Directory: bitstream -> handle -> 1853 handle -> The Economics of Technology Sharing: Open Source and Beyond Josh Lerner and Jean Tirole handle -> The Rise of Digital Curation and Cyberinfrastructure: From Experimentation to Implementation, and Maybe Integration handle -> Mobile augmented reality applications for library services handle -> Libraries, Archives, and Museums as Epistemic Infrastructure1 Download 1.47 Mb. Share with your friends:
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