Accounting technicians scheme west africa



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217
SHORT ANSWER QUESTIONS

1. The process of developing the applicant’s pool for job openings in an organization is called
2. It is concerned with the determination of the number of personnel required in an organization.
3. An organization of employees where primary purpose is to negotiate with employers about terms and condition of employment is …………………
4. A rational approach to determining knowledge and skills gap of individual in an organization is called ……………………..
5. Complaints made by an employee about wages, conditions of employment or action of management is called …………………………
6. The technique used for determining the size of one job compared with another and the relationship between two jobs is ……………………
7. A process whereby a third party attempts to promote an agreement between parties in a dispute by exploring any common ground which may lead to a settlement is called
…………………
8.
------- is the systematic, periodic and impartial rating of an employee excellence in matters pertaining to his present job and his potential fora better job.
9. The term ………. Refers to a condition in the organization where employee conducts themselves in accordance with the organizations rules and standards of acceptable behaviour.
10.
……….. is the process of negotiation between employers and the representatives of a unit of employees aimed at reaching agreements that regulate working conditions
SOLUTIONS

MULTIPLE CHOICE QUESTIONS

1. CAB. DE. DC. B
9. DD


218
SHORT ANSWER QUESTIONS

1. Recruitment
2. Human Resource Planning
3. Trade Union
4. Training Need Analysis
5. Grievance
6. Job Evaluation
7. Conciliation
8. Performance appraisal
9. Discipline
10. Collective bargaining


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