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8.1 Definition of an office Basically, an office is a space where day-to- day work is carried out. An office is a place in an organisation where business, clerical and professional activities take place. It is a place where private or public records are prepared, handled and preserved for future reference and making them available as and when required.
8.2 Functions of an office The functions of an office areas follows an office i) provides a convenient place where managers carryout their functions. ii) collects information from within the organisation. Examples of
such information are letters, memoranda, documents generated from other departments. iii) collects information from outside the organisation. The office receives incoming mails from outside e.g. Letters, parcels, documents,
invoices, telephone calls etc. iv) records information. The office classifies and records information received from other departments and outsiders in files, computers and other media. v) provides information for others. Office staff provides information to staff and outsiders who require specific information on the activities of the organisation,
such as customers, government, and the general public. vi) Stores information. The recorded information accumulated in the office needs to be preserved and maintained for future reference. The basic objective of preserving information is to make them available as at when needed by management without delay. vii) Helps in organising information. The information received in the office need to be organized, processed and presented in useful forms that can needed for good decision making. viii) Affords a place for receiving visitors. The office provides a place where official visitors are received and meetings are arranged. Such visitors
include bank officials, government officials, contractors and other business associates, etc. ix) Arranging logistics The office is a place where
logistics such as transport, distribution, storage, warehousing, and transactions are made that facilitate business activities.
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