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C.10.4 Line and Staff Organisation



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C.10.4 Line and Staff Organisation
When both line authority and staff authority are involved in an organisation, it is called line and staff organisation. The individuals who constitute the staff in an industrial organisation are experts who have no line authority but whose functions are largely advisory. They derive their authority from their expertise in a particular function of the enterprise and the need to utilise their expert advice byline managers.
C.10.5 Line and Staff Organisation Structure
In line and staff organisation structure, the solid lines indicate the line authority extend from the president through the basic organisational unit, the production, marketing, human resources and finance. Staff are represented by the broken lines including the assistant to the President, internal auditor, RD Manager and Quality Control Manager.
Advantages of line and staff organisation
(i) The line managers can seek help from specialists byway of advice and improve on the quality of their decisions. ii) The services of the staff are utilised for training some of the line managers iii) It facilitates speedy operations of line functions.
(iv) Stability and discipline of line organisations are preserved. There is a greater flexibility in the organisation as new activities maybe introduced. v) It repays its additional cost through efficiency of operations.


155 vi) Line manager competence can be enhanced.
Disadvantages
(i) Line managers may depend too much on staff experts. his may lead to loss of judgement and initiative on the part of the line managers. ii) Staff officers may remain ineffective because they do not possess the authority to get their recommendations implemented. iii) Allocation of authority and responsibilities may not be clear between line and staff executives.

C.10.6 Line and Staff Conflicts
The line and staff officials should support each other and work harmoniously for the attainment of organisational goals. However, there maybe lack of teamwork between line and staff positions. This may result in weakening of the line function and the mutual support between the two may turn sour. The line department complains that a) The staff personnel encroach upon their authority. b) The advice given by the staff manager is mostly academic and of little significance in practice. c) When a project is unsuccessful, it is the line personnel who are blamed and held responsible for its failure but when it is successful, the staff managers receive credit. d) Staff does not know the entire picture and only operates within the limits of his/her specialized area. e) Staff unnecessarily increase the paperwork of the line. f) Staff assume line authority in a number of cases.

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