Acknowledgement


Session 3: Disasters and Philanthropy: Recent Experiences



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Session 3: Disasters and Philanthropy: Recent Experiences


  1. Aid Giving in the Tsunami Disaster of 2004 and its implications on the Role of Philanthropy in Disasters

Presentation By Emma Williams, World Vision, Australia
The Tsunami Disaster that occurred in the Indian Ocean on December 26, 2004 has been described as the most disastrous tragedy in the region in the last 40 years and the worst since Sumatra in 1883. The magnitude of the destruction caused an outpouring of assistance from all sectors of society around the world, including multilateral and government aid, NGO action, corporate support, and private philanthropy. The aid came quickly, spontaneously, and through ingenious methods: it created its own momentum, encouraging ever more fundraising and ever more giving.
Tsunami Aftermath – Statistics

The following is an overview of the APPC & CAF Conference on Philanthropy in Disasters: Tsunami and After held from November 28 -30, 2005 in Phuket, Thailand covering the issues faced by the countries affected by the tsunami. This presentation is taken directly from “Aid Giving in the Tsunami Disaster of 2004 and its implications on the Role of Philanthropy in Disasters: An Internet-Based Review of Literature” by Eugenio Caccam Jr. and Erna Witoelar. I hope it will assist us in our discussions around the role of philanthropy in disasters.


The tsunami was caused by the second largest earthquake ever recorded. Six million people were affected, including 232,101 people dead or missing and 500,000 injured. About 1.7 million people were internally displaced and 11 countries and 5,000 miles of coastline were affected. Over two million jobs were lost and 410,000 houses were destroyed or damaged. Some two million people more are likely to fall into poverty. The countries worst affected are Indonesia, Sri Lanka, India and Thailand. The major areas of concern for donors and NGOs are food and livelihood, logistics, water and sanitation, public health, shelter and security.

The philanthropic response to the tsunami was unprecedented. Aid came in various forms from practically all countries and peoples of all religions and walks of life. Even societies normally at the receiving end of aid efforts helped with small financial contributions or humanitarian missions, foodstuff, medicines, and the like.

To some, this has ushered in a new era in philanthropy, both in terms of the swiftness and the magnitude of the response. While disasters have often brought philanthropic responses, the massive response to this tragedy is opening new avenues for a more focused and strategic philanthropic involvement in disasters and other emergencies in all their stages: prevention, mitigation, relief, rehabilitation, and long-term development.
Tsunami aftermath – costs

The Center for Excellence in Disaster Management and Humanitarian Assistance (COE-DMHA), in its report of April 6, 2005, reported the following costs of the disaster: Indonesia needs US$4.5 billion, Sri Lanka US$3.5 billion, India US$2 billion, Thailand US$235 million and Maldives US$1.3 billion. The total cost is estimated at US$13.6 billion.


The Center adds: “The world’s largest reinsurer, Munich Re, estimates the total cost of the disaster will exceed US$13.6 billion.” (COE-DMHA, April 26, 2005) Economists and political leaders alike agree that, disastrous though it was, the tsunami was not likely to heavily damage macro-economic plans, as the areas affected are chiefly the poorest rural areas and not the urban centres or business districts.


It is at the micro level where the effects are most felt – loss of livelihoods and incomes, homelessness, loss of infrastructure for health and education, trauma, etc. These are the aspects of life in which the victims need most help. Ironically, while there is a surfeit of funds, much of the aid cannot be accessed due to geography, with many of the victims living in areas not easily accessible to the operations of relief agencies, most of whose operations are in urban centres. Other problems, such as religious discrimination and political conflict, also hinder access to aid.
Impact on Millennium Development Goals (MDG)

Poverty is the most significant ongoing problem that is created or compounded by this disaster. Many of the victims were already the very poor or marginalised, even before the tsunami struck. The United Nations fears that poverty alleviation might backslide and the MDG might not be met.


Philanthropic responses to the Tsunami

Levels of giving to the Tsunami victims have transformed the terrain of private philanthropy and disaster relief work. As of September 2005, financial contributions alone have reached more than US$11 billion, either pledged or committed. Government and multilateral agencies have pledged around US$9 billion in aid. Global private donations amounted to almost US$5 billion.


It has been hoped that the enthusiasm to help can be replicated in other areas of human tragedy, such as the famine and drought in Africa, or the human impact of conflicts in Congo and Darfur. The magnanimous giving has led some to wonder if this has affected giving to other charities. But donations to a broad array of US charities soared in the 1st quarter of 2005, putting to rest fears that donors would bankroll tsunami relief to other causes.
United Nations Secretary General Kofi Anan said in the first few weeks of the disaster: “The generosity and support we have seen over the past few weeks have set a new standard for our global community.” The challenge for philanthropists, NGOs and governments alike is to ensure this giving is effective.
Role of Philanthropy – International NGOs (INGOs)

AlertNet records that, as of September 2005, US$11 billion has been given or pledged, and that about half of this has come from the private sector. The following is a brief discussion on the contributions of the non-government sector.




INGOs –

As of September 25, 2005, these groups have raised $1,808,309,504. (AlertNet, COE-DMHA). They continue to appeal for more support in rehabilitation efforts as well as on-the-ground assistance. Their financial aid is complemented by their work in reconstruction, rehabilitation, provision of basic services, training, and advocacy for human rights and welfare of children as well as displaced and indigenous peoples. Those who have the expertise and the capability to do so, monitor the disbursement and usage of funds while others sit on various disaster management councils and planning committees.


Corporate –

Besides making cash donations and matching staff contributions, companies have also provided goods and services in kind. The total amount raised from corporate foundations and charitable foundations was US$2.5 billion. In many cases they gave more than the government of their countries. Examples include: Offering warehouse facilities and vehicles to UN agencies to ease logistical problems, rebuilding shattered networks, and providing medicines and food aid. Some of these companies are members of the Disaster Resource Network (www.weforum.org), a network started by members of the World Economic Forum in 2002 to mobilise the resources of the international business community in times of either manmade or natural disasters.


Individual/Private Philanthropy –

People gave in various ways but obvious features to note about the response to the tsunami other than the sheer scale of giving were the spontaneity with which donations were made, on the one hand, and the ingenuity behind fundraising efforts, on the other. Both high net-worth and non-high net worth individuals gave. The amount raised was approximately US$1.2 billion.


Volunteer groups, communities, celebrities and other groups all came forward to raise funds through concerts, dinners, tsunami aid ringtones and wristbands, T-shirts, recordings, contests, rodeo games, sailing contests, sports fests, liquor licensing, allowing their fringe benefits to be taxed, media fundraising, volunteering partnerships between local and off-shore schools and offices, etc.
Thousands of people have flocked to the Tsunami-hit zones and volunteered to help wherever they could — from identifying the dead and carrying body bags, to repairing homes, schools and boats. Medical personnel, some of whom happened to be in Tsunami-hit countries on business or private trips, raced to the scene to treat injured survivors.
It is now acknowledged by most experts and lay people that the massive relief to the tsunami victims came about largely as a result of the influence of the media and the Internet. All countries affected report in their websites that media played a major role in rescue, relief, and fundraising. Media provided the means to give the tragedy a human face, arouse emotions, and encourage concern appropriate for a tragedy of such magnitude. Their dramatic footage aroused peoples’ concern and pity and brought about a sense of immediacy and urgency. Blogs and websites told people where to give, where to look for the missing, or how to access other sites. Indeed the roles they played should serve as lessons on how to tap them for similar disasters and epidemics.

Television, radio, and newspapers not only reported the event itself, but also made dramatic appeals for help, acted as advocates, raised funds, and served as referral agencies to donor organisations. The world’s biggest media networks reported on the event daily and supplemented their reportage with emotional images that moved viewers to give.


The Internet, for its part, also proved invaluable, supplying aid, money and information in the aftermath of the Indian Ocean tsunamis. Media coverage of bureaucratic barriers can pressure government officials to tackle or circumvent them and reports by journalists on the ground inform survivors of offered government aid and compensation for which they are eligible, as well as bureaucratic procedures to claim the assistance. This is especially vital in rural areas and within the fishing community, where victims may have little access to information. It also helps the State, which often has limited resources, to deliver services more effectively
Challenges for donors


  1. A particular issue that affected donors was the degree of accountability around how and where their money was used. A constant problem seen in the literature reviewed was that there was a general lack of coordination among international aid bodies and donors. It appears that despite their efforts to coordinate, these organisations end up acting on their own, pressured probably by their own mandates and deadlines. Consequently, there is a lack of centrality of information; data are disseminated randomly and, especially where financial data are concerned, it is difficult to say whether there is double-counting or not. Worse, some international organisations have not been willing to share information with others.




  1. There is reluctance among international organisations to work with local ones. Probably because of the pressure from their supporters or primary stakeholders to show results as quickly as possible, many international organisations have been reluctant to work with local organisations, a process they might presume to be too time consuming. They may also be doubtful of the local organisations’ capability to respond on a grand scale or to demonstrate accountability. Many local relief organisations have been complaining for some time about work becoming inefficient because expatriates who know less of the situation, dynamics, and culture, as well as the real and felt needs of those affected, perform work that could be done by local groups.




  1. The new standard of compensation and training that the international NGOs give to their staff either draws skills from the local organisations or leaves those remaining feeling demoralised.



  1. Locals complain that aid, particularly financial, has not moved as fast as it should have due to stringent bureaucratic procedures. In fact, some residents have said they have not received a single cent, prompting them to suspect that the money is in the vault of foreign governments or in an administrative quagmire within the aid agencies. Some of the reasons cited are the unprecedented funds (“glut of money”), poor coordination (the article says, “the vast amount of funding meant aid agencies could afford to hire their own helicopters and boats and make individual assessments and distribution arrangements rather than co-ordinate with one another and through the United Nations.”), failing to consult survivors, and aid mismatch (e.g., “surplus of doctors and lack of midwives,” or heavy sweaters sent to India where this is useless in the tropical heat).



Challenges for beneficiaries


  1. Distributing aid to the right victims. Many reports show that aid is not going to the right victims. Some victims are considered geographically unreachable and most donors and NGOs work in the urban centres.




  1. Timeliness and appropriateness of aid. Many of the victims have complained that aid has come too late or, worse, that they have not yet received help either from their governments or the aid agencies. Others complain that the assistance, for example, the types of housing, clothing, medicines or other material relief given to them, are not appropriate.




  1. This sentiment is shared by some advocacy groups, which also blame the global capitalist system for the manner in which funds are raised or distributed.




  1. Human rights and gender. Advocacy groups insist that aid should not be patronising and should be seen in the context of human rights as enshrined in the UN Declaration of Human Rights and other internationally agreed documents. These include the rights of children, women, disabled persons, indigenous/ displaced peoples, migrants and migrant workers, refugees, etc. Of course these include the basic human rights to health and sanitation, education, shelter, livelihood and participation as expounded in the Human Development Index and elsewhere. These issues have been raised particularly because of cases of discrimination and selectivity in the giving of aid in some of the countries.




  1. Lack of capacity and managerial capabilities of locals in both government and non-government organisations. Donor organisations have noted that there is a dearth of conduits that have the necessary capabilities to deliver aid, in terms of either service delivery, governance structures, or accountability.




  1. Corruption and lack of accountability among local governments.
    Donor organisations, advocacy groups and citizens’ organisations have also complained about rampant corruption among some governments, national or local. These are documented in several articles available on the Internet. However, recent reports suggest that this is being attended to via independent auditing by multinational auditors. Other problems have been identified such as the unwillingness of government to work with partners, failure to put survivors at the centre of the planning and execution of reconstruction and an inability to adopt an approach consistent with human rights documents.


Future role
While philanthropy contributed much to alleviating the problems created by the tsunami, it might be too early to assume that philanthropy has reached new heights. “We haven’t even got half of the very modest appeals we’ve asked for Burundi, for Chad. Bump it up.” Certainly, more conclusive studies have to be carried out on why the tsunami generated so much aid while other long-lingering disasters have not. But the experience itself, the issues being raised, and societies’ needs now and in the future, should make philanthropists rethink or rechart their contribution and role in disasters and development. The following areas of concern need attention:


  • Ensuring that aid goes to the right parties (effectiveness, efficiency, accountability)

  • Donor coordination and partnership

  • Working with international donor organisations

  • Centralising information

  • Making philanthropic contributions more focused and targeted

  • Reconstruction and preventing future disasters

  • Long-term approaches to philanthropy

  • Developing local capabilities

  • Promoting basic/ human rights

In summary, philanthropy does, can, and must make a contribution to disasters and emergencies. Considering the nature and purpose of philanthropy, a particular area on which it could make an impact is in working with the other sectors — both government and the broad civil society — to set standards for giving — from the “how much” to “how it should be distributed and used.” The articles reviewed strongly suggest this is what donors want to know, and what survivors cry for.






2. The Sri Lankan Experience

Presentation by M.A. Harold, President, Transparency International, Sri Lanka
The tsunami was followed by another man-made disaster – corruption, but the public has no information about the actual situation. Corruption thrived immediately after the pouring in of aid from governments, private organisations, businesses and individuals. Procedures for accountability have to be relaxed when immediate aid must be given in a disaster.
Trust is the most important thing during this period, particularly because normal procedures would hamper the delivery of emergency aid. After the initial relief phase, procedures need to be put in place, although they may need to be modified to suit the situation. Special committees are needed to help ensure the proper management of funds and projects.

Nine months after the tsunami, the lessons learnt are that there was no proper planning of the rebuilding efforts and the needs of the victims were dealt with unprofessionally. Professional institutions such as those of accountants and engineers were not consulted. Donations were transferred without undue restrictions, with the government claiming that it had the mechanisms for accountability. While the World Bank included a condition that accountability for the transfer of funds be built in, the government claimed that it was already in place. Many donors give funds without requiring accountability.


There are weaknesses in depending on the Auditor-General’s report for accountability, because it comes 10 months after the disaster. This is obviously not effective. A special parliamentary committee is required to review the management of donations and implementation of projects continuously, perhaps once or twice a month.
The reluctance of the public to openly criticise the mismanagement of tsunami funds is due to the fear that it may stop the flow of funds. Therefore regional committees were established to hear public complaints. Donors did not follow up on how the funds were being utilised and whether the work done was according to the donors’ expectations. This led the government to accuse organisations of not doing the work that was expected of them. This situation arose because no proper damage and needs assessments were done. For example, all villagers were given boats, so they are all boat owners, but there are no fishermen to man the boats. A committee should have been set up in each village to manage a number of boats.
There was a restriction on building within 100 meters from the high tide mark, but the government relaxed this ruling within one week, causing friction between the central government and local authorities, which were from different political parties. Such actions raise issues of the government’s credibility. This kind of conflict could have been avoided if there was dialogue between the donors, implementing agents and government. The local community should be empowered and allowed to participate in the planning, implementation and accountability processes. Accountability includes explaining the true situation to the people. Often, only the government is asked to be accountable and others are not. However, most rehabilitation activities following the tsunami are being undertaken by civil society.
The concept of government accountability is two-prong, consisting of horizontal and vertical accountability. Horizontal accountability involves public institutions of accountability, such as the legislature, judiciary, commissions, etc. Vertical accountability involves civil institutions of accountability, such as the electorate, organised civil society, labour unions and other interest groups.
Integrity is another important area that needs attention in order to give coherence to society in a post-disaster situation. National integrity should include reference points such as sustainable development, rule of law and quality of life indicators. These require greater public awareness, and the nurturing of social values.
Discussion:


  • In looking for a model country to emulate in disaster management, in terms of the areas of expertise required, and a reference nation for support services, it is difficult to identify one because the tsunami was unprecedented. But now, with the experience from this disaster, those involved can formulate procedures for the management of aid and rehabilitation programmes.




  • The government is ultimately responsible for all funds raised, even by NGOs. The government claims there is a statutory mechanism for accountability while it accuses NGOs of having no such accountability so they are free to do as they like. For example in Sri Lanka, government leaders have accused NGOs of lacking accountability and being corrupt.




  • Transparency International, Sri Lanka advocates that all organisations publish their accounts on their website, but none has done so. Now is the time to push for this, because with increased accountability, no government agency can remain opaque.




  • There is a need for a local administrator to be in charge of rehabilitation, because such a coordinator can facilitate the work of NGOs for more effective results. For example, India has the panchayat (village council) system.




  • Beneficiaries should be provided information so that they are aware of what to expect from donor projects. For example, if they are given the specifications for the houses that will be built, including details such as whether the roof will be of asbestos, etc, the recipient and NGOs can verify that the aid provided was as specified. This will prevent contractors from cheating the recipients.




  • In UN projects, assessments showed financial performance at 98 per cent but there is no assessment of the physical performance. Therefore in project reviews, the physical performance must be covered.




  • When contracts are given to the politically connected, this displaces local businesses that existed before the disaster. A parallel economy develops.





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