Adoption of Internet Banking in Greece, a Consumers’ Perspective

References

Adams, A. D., R. R. Nelson, et al. (1992). "Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication." MIS Quarterly 16(2): 227-247.

Bartlett, N. (2008). Online Banking And The Bottom Line. Credit Union Magazine. 74: 30-31.

Brynjolfsson, E. and D. M. Smith (2000). "Frictionless Commerce? A comparison of Internet and Conventional Retailers." Management Science 46(4): 563-585.

Celic, H. (2008). "What determines Turkish customer's acceptance of internet banking?" International Journal of Bank Marketing 26(2): 353-370.

Cheng, T. C. E., Y. C. D. Lam, et al. (2006). "Adoption of internet banking: An empirical study in Hong Kong." Decision Support Systems 42: 1558-1572.

Compeau, D. R. and C. A. Higgins (1995a). "Application of Social Cognitive Theory to Training for Computer Skills." Information Systems Research 6(2): 118-143.

Compeau, D. R. and C. A. Higgins (1995b). "Computer Self Efficacy: Development of a Measure and Initial Test." MIS Quarterly 19(2): 189-211.

Daft, R. L. and R. H. Lengel (1984). "Information Richness: a New Approach to Mnagerial Bahavior and Organizational Design." Research in organizational behavior 6: 191-233.

Davis, F. D. (1986). “A technology acceptance model for empirically testing new end-user information systems: Theory and results.” Thesis, Sloan School of Management, Massachusetts Institute of Technology.

Davis, F. D. (1989). "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology." MIS Quarterly 13: 319-340.

Davis, F. D. (1993). "User Acceptance of Information Technology System Characteristics, User Perceptions and Behavioral Impacts." International Journal of Man-Machine Studies 38(3): 475-487.

Davis, F. D., R. P. Bagozzi, et al. (1989). "User acceptance of computer technology: A comparison of two theoretical models." Management Science 35: 982-1002.

Davis, F. D., R. P. Bagozzi, et al. (1992). "Extrinsic and Intrinsic Motivation to Use Computers in the Workplace." Journal of Applied Social Psychology 22(14): 1111-1132.
DeYoung, R. (2005), “The performance of internet-based business model: evidence from the banking industry”, The Journal of Business, Vol. 78 No. 3, pp. 893-974
DeYoung, R., Lang, W.W. and Nolle, D.L. (2007), “How the internet affects output and performance at community banks”, Journal of Banking & Finance, Vol. 31, pp. 1033-60.

Dishaw, M. T. and D. M. Strong (1999). "Extending the technology acceptance model with task technology fit constructs." Information & Management 36(1): 9-21.

Dorfman, P. and P. Howell (1988). "Dimensions of national culture and effective leadership patterns: Hofstede revisited." Advances in International Comparative Management 3: 127-150.
Furst, K., W. W. Lang, and D. E. Nolle. 2002. Internet banking. Journal of Financial Services Research 22:95–118.

Goh, H. P. (1995). "The diffusion On Internet in Sinagapore."

Ha, I., Y. Yoon, et al. (2007). "Determinants of adoption of mobile games under mobile broadband wireless access environment." Information & Management 44: 276-286.

Hannan, M. A., A. M. Rahman, et al. (2007). "E-Banking: Evolution, Status and Prospects." The Cost and Management 35(1): 36-48.

Heijden, H. (2004). "User Acceptance of Hedonic Information Systems." MIS Quarterly 28(4): 695-704.
Hern_andez-Murillo, R., Llobet, G., Fuentes, R. (2008). “Strategic Online-Banking Adoption” FEDERAL RESERVE BANK OF ST. LOUIS Research Division

Hong, W., Y. L. T. James, et al. (2001). "Determinants of User Acceptance of Digital Libraries: An Empirical Examination of Individual Differences and System Characteristics." Journal of Management Information Systems 18(3): 97-124.

Hwang, Y. (2005). "Investigating enterprise systems adoption: uncertainty avoidance, intrinsic motivation, and the technology acceptance model." European Journal of Information Systems 14: 150-161.

Igbaria, M., S. Parasuraman, et al. (1996). "A Motivational Model of Microcomputer Usage." Journal of Management Information Systems 13(1): 127-143.

Jaruwachirathanakul, Β. and D. Fink (2005). "Internet banking adoption strategies for a developing country: the case of Thailand." Internet Research 15(3): 295-311.

Jayawardhena, C. and P. GFoley (2000). "Changes in the banking sector - the case of internet banking in the UK." Internet Research: Electronic Networking Applications and Policy 10(1): 19-30.

Jieun, Y., I. Ha, et al. (2005). "Extending the TAM for a t-commerce." Information & Management 42: 965-976.

Kaiser, F. H. (1974). "An Index Of Factorial Simplicity." Psychometrica 39(1).

Kiang, M. Y., T. S. Raghu, et al. (2000). "Marketing on the Internet - Who can benefit from an online marketing approach?" Decision Support Systems 27(4): 383-93.

Kim, S. H. (2008). "Moderating effects of Job relevance and Experience on mobile wireless technology acceptance: Adoption of a smartphone by individuals." Information & Management 45: 387-393.

Landry, J. L. B., R. Griffeth, et al. (2006). "Measuring Student Perceptions of Blackboard Using the Technology Acceptance Model." Decision Sciences journal of Innovative Education 4(1).

Lymperopoulos, C. and E. I. Chaniotakis (2004). "Branch employees' perceptions towards implications of e-banking in Greece." International journal of Retail & Distribution Management 32(6): 302-311.

Mathieson, K. (1991). "Predicting user intentions: comparing the technology acceptance model with the theory of planned behavior." Information Systems Research 2(3): 173-191.

McCoy, S., A. Everard, et al. (2005a). "An Examination of the Technology Acceptance Model in Uruguay and the US: a Focus on Culture " Journal of Global Information Management 8(2).

McCoy, S., F. D. Galletta, et al. (2005b). "Integrating National Culture into IS Research: The Need for Current Individual Level Measures." The communication of the Association for Information Systems 15(12).

McCoy, S., F. D. Galletta, et al. (2007). "Applying TAM across cultures: the need for caution." European Journal of Information Systems 16: 81-90.

Mols, N. (1998). "The behavioral consequences of PC banking." International Journal of Bank Marketing 16(5): 195-201.

O'Connel, B. (1996). "Australian Banking on the Internet - Fact or Fiction?" The Australian Banker: 212-14.

Pikkarainen, T., K. Pikkarainen, et al. (2004). "Consumer acceptance of online banking: an extension of the technology acceptance model " Internet Research 14(3): 224-235.

Quelch, J. A. and L. R. Klein (1996). "The Internet and international marketing." Sloan Management Review 37(3): 60-75.

Quintal, V., J. Lee, et al. Attitudes Towards Risk and Uncertainty: Suggested Scales

Salisbury, D. W., A. R. Pearson, et al. (2001). "Perceived security and World Wide Web purchase intention." Industrial Management & Data systems 101(4): 165-176.

Sathye, M. (1999). "Adoption of Internet banking by Australian consumers: an empirical investigation " International Journal of Bank Marketing 17(7): 324-334.

Shih, H. P. (2004). "An empirical study on predicting user acceptance of e-shopping on the Web." Information & Management 41: 351-368.

Sproull, L. and S. Kiesler (1986). "Reducing Social Context Cues: Electronic-Mail in Organizational Communication." Mangement Science 32(11): 1492-1512.

Straub, D., M. Keil, et al. (1997). "Testing the technology acceptance model across cutlures: A three country study." Information & Management 33(1): 1-11.

Straub, D., K. Loch, et al. (2002). "Toward a theory-based measurement of culture." Journal of Global Information Management 10(1): 13-23.

Subramanian, G. H. (1994). "A Replication of Perceived Usefulness and Perceived Ease of Use Measurement." Decision Sciences 25(5/6): 863-874.

Suh, B. and I. Han (2002). "Effect of trust on customer acceptance of internet banking." Electronic Commerce Research and Applications 1: 247-263.

Susannah, P. A. D. (2005). "The state of online banking ". from http://www.pewinternet.org/pdfs/PIP_Online_Banking_2005.pdf.

Tan, M. and S. H. T. Teo (2000). "Factors Influencing the Adoption of Internet Banking." Journal of the Association for Information Systems 1(5).

Taylor, S., Todd, P.A., (1995a). "Assessing IT usage: The Role of Prior Experience." MIS Quarterly 19(2): 561-570.

Taylor, S., Todd, P.A., (1995b). "Understanding information technology usage: a test of competing models." Information Systems Research 6(2): 144-176.

Thompson, R. L., C. A. Higgins, et al. (1991). "Personal Computing: Toward a Conceptual Model of Utilization." MIS Quarterly 15(1): 124-143.

Triandis, H. C. (1979). Values, attitudes and interpersonal behaviour. Nebraska Symposium on Motivation, Beliefs, Attitudes and Values.

United Nations Conference on Trade and Development, U. (2000). E-Commerce and Development Report. New York & Geneva: United Nations.

Venkatesh, V. (2000). "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion Into the Technology Acceptance Model." Information Systems Research 11(4): 342-365.

Venkatesh, V. and H. B. (2008). "Technology Acceptance Model 3 and a Research Agenda on Interventions." Decision Sciences 39(2).

Venkatesh, V. and F. D. Davis (2000). "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies." Management Science 46(2): 186-204.

Venkatesh, V., G. M. Morris, et al. (2003). "User Acceptance of Information Technology: Toward a unified view." MIS Quarterly 27: 425-478.

Vijayasarathy, R. L. (2004). "Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model." Information & Management 41: 747-762.

Wang, Y.-S., Y.-M. Wang, et al. (2003). "Determinants of user acceptance of Internet banking: an empirical study." International Journal of service Industry Management 14(5): 501-519.

Yoo, B. and N. Donthu (2002). "The effects of marketing education and individual cultural values on marketing ethics of students " Journal of Marketing Education 24(2): 92-103.

Younghwa, L., A. K. Kenneth, et al. (2003). "The Technology Acceptance Model: Past, Present, and Future." Communications of the Association for Information Systems 12(50): 752-780.

Benton, E. G., Ed. (2002). The Future of Banking, Quorum Books.

Fishbein, M. and I. Ajzen (1975). Belief, Attitude, Intention, and Behavior: an introduction to theory of research, Addison-Wesley.

Susannah, P. A. D. (2005). "The state of online banking ". from http://www.pewinternet.org/pdfs/PIP_Online_Banking_2005.pdf.

Ethniki Annual Report: http://www.nbg.gr/wps/wcm/connect/29ee3b8049113e668fe0af17d2631966/Dt_040308.pdf?MOD=AJPERES&CACHEID=29ee3b8049113e668fe0af17d2631966

Alpha Annual Report:

EFG Eurobank Ergasias Annual Report:

Piraeus Annual Report: http://www.piraeusbank.gr/ecPage.asp?id=240059&lang=1&nt=102&sid=&fid=240188