Annual Report 2002–03 Volume I
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- Child Support Agency—Internal audit
- Child Support Agency—Risk management
- FaCS—Protective security
- Child Support Agency—Protective security
- Management of ethical standards
- Child Support Agency—Management of ethical standards
Internal controlsIn this section of the report, FaCS and the Child Support Agency (CSA) report on their risk management and ethical standards. Internal auditFaCS—Internal auditFaCS finalised 10 internal audits and a spot audit in 2002–03. A panel of audit firms provided resources for conducting the audits. However, following the completion of the market testing process of FaCS’ internal audit and risk functions, a contract was signed with Ernst & Young on 16 April 2003 for them to be the primary provider of FaCS’ internal audit, risk management, business continuity planning and fraud control and investigation functions. Ernst & Young took over responsibility for all audits remaining from the 2002–03 audit work plan. Work on the following audits was completed during 2002–03: EDGE Project Management IT Change Control—follow-up audit Regulatory Compliance and Business Processes Personal Support Programme Business Planning, Risk Management and Fraud Control IT Information Management Management of Payroll, Leave and Flex time IMPACT Upgrade Budgetary Processes and Resource Management Administration of Grants in FaCS Spot audit—follow-up review of leave entitlements. Other major activities included: monitoring the implementation of recommendations by the ANAO, the Joint Committee of Public Accounts and Audit and FaCS’ internal audits enhancements to the audit monitoring database to improve the process for following up progress on implementing audit recommendations. In general, recent audit findings have indicated that the department’s processes continue to improve.
business planning, risk management and fraud control regulatory compliance and business processes CITEC—payment distribution system IT change control and information management. In addition to the FaCS program, CSA conducts its own program of internal process audits. Finalised audits from this program examined: making payment arrangements with clients actions taken the first time a client defaults on their payments staff advancement.
Risk managementFaCS—Risk managementFaCS continued to work towards a more integrated approach to risk management under the overall direction of the FaCS Executive Board. As part of this initiative, a review of the strategic risks facing the department was undertaken. In addition, increased focus was given to a business continuity framework and the establishment of a crisis response team. This team was activated for the first time in response to the January bushfires in Canberra. Achievements included: review of FaCS’ strategic risks by the FaCS Executive Board and implementation of a monitoring process implementation of a business continuity planning framework linkage of the management of FaCS’ strategic risks with the business planning process.
delivering risk assessment and risk management training, fully aligned with the FaCS risk management framework mandating that all major change initiatives be run in accordance with a project management framework to improve transparency and accountability. The framework emphasises risk assessment and management throughout the life of each project. conducting an assessment of CSA risks establishing business continuity contingencies for IT and telephony systems continuing to ensure that any new CSA accommodation is subject to a rigorous risk assessment process. Protective securityFaCS—Protective securityFaCS has committed additional resources to protective security, which will allow it to strengthen areas of the FaCS protective security framework, especially staff awareness and training. FaCS plans to integrate other aspects of security by including the IT security function with protective security, facilitating a more holistic approach to dealing with security issues. During 2002–03, emphasis was given to the security clearance program, meaning that all staff requiring a security clearance will have at least begun the process by September 2003. In 2002–03, FaCS had no significant security incidents. Child Support Agency—Protective securityCSA has continued to assume a more autonomous role in security management and implementation. It has increased the security awareness of staff by recently implementing an e-learning security fraud and privacy package through its intranet. Strong liaison points have been established between CSA and the police to help streamline the reporting of security incidents requiring police input. Through rigorous implementation of new policies and procedures, CSA has achieved greater compliance with the Commonwealth Protective Security Manual 2000. The first internal quality audit of home-based work was completed and, on the whole, its recommendations have been fully implemented.
FaCS—Management of ethical standardsThe FaCS Strategic Statement 2002-2005 includes an ethics statement that sets out the behaviours staff should adopt in dealings with our ministers, partners, the people of Australia and our colleagues. FaCS ensures that staff observe the Australian Public Service Code of Conduct and takes appropriate action if it is determined that a breach has occurred. FaCS staff are aware that breaches of the code will be taken seriously and may result in disciplinary action. Staff commencing in FaCS are provided with a copy of the Australian Public Service Code of Conduct and the APS Values. The orientation and graduate training programs include information on ethics and values. The FaCS Ethics Statement, Australian Public Service Code of Conduct and the APS Values are available to staff through the department’s intranet. Six investigations were completed to determine if a breach of the code had occurred. All investigations found that a breach had occurred and action was taken against the officers concerned. Results of investigations Four investigations resulted in a fine for the employee concerned One investigation resulted in counselling for the employee concerned One investigation resulted in a reduction of one salary point for the employee concerned. Causes of breaches of the code Three breaches from inappropriate use of the Internet One breach from improper use of Australian Government resources Two breaches from improper use of Australian Government resources and failure to behave in a way that upholds APS values and the integrity and good reputation of the APS.
CSA staff are provided with the Australian Public Service Code of Conduct on commencement and the values of this code, together with the CSA Core Values, are built into the entry-level training program. Directory: sites -> default -> files files -> Answer True False 2 points Question 2 files -> Northern England’s set-jetting locations files -> Nstructions for Acquiring Excess Equipment online, through the 1033 Program files -> Occupational health and safety files -> The Black Panther Party’s Ten Point Program files -> International programs roel profile files -> Fermi Questions a guide for Teachers, Students, and Event Supervisors Lloyd Abrams, Ph. D. DuPont Company, cr&D/ccas experimental Station Wilmington, de 19880 files -> Personal Information Name: Maha Al-Ammari Nationality: Saudi Relationship Status Download 1.71 Mb. Share with your friends:
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