FaCS’ responsibilities for both policy matters and the delivery of government services often require the use of consultant expertise. Consultants are generally engaged when particular specialist expertise is necessary, sufficiently skilled expertise is not immediately available, or when independent advice on an issue is required.
The services provided by consultants include information gathering, research, data analysis, surveys of clients, different types of financial activities and the provision of technical expertise.
The engagement of consultants is carried out in the same manner as the department’s other procurement activities; that is, consistent with the Commonwealth Procurement Guidelines and the department’s Chief Executive Instructions. The priority is to obtain value for money. Competitive processes are, as far as possible, used for the selection of consultants, and the Chief Executive Instructions contain guidelines for the approval of expenditure.
A range of internal and external service providers, covering such issues as internal audit, legal services and probity audit, are integrally involved in the department’s procurement activities, including consultancies.
The department did not have any contracts exempted from the gazettal requirement during 2002–03.
Summary
During 2002–03 the department awarded 164 consultancy services contracts. The breakdown of these figures is as follows:
Table 85: Consultancy services contracts 2002–03
|
Number of consultancy contracts let in 2002–03 by contract price
|
Total contract price for consultancy contracts let >$10 000
|
Total consultancy services expenditure
|
>$10 000a
|
<$10 000
|
Total
|
2002–03a
|
2002–03b
|
FaCS core
|
79
|
28
|
107
|
43 807 310
|
32 340 127
|
CSA
|
21
|
29
|
50
|
1 578 668
|
1 570 799
|
SSAT
|
7
|
0
|
7
|
321 390
|
351 321
|
Total
|
107
|
57
|
164
|
45 707 368
|
34 262 247
|
a See tables 86, 87 and 88 for details of new consultancies let to the value of $10 000 or more during 2002–03.
b The total expenditure for consultancy services in 2002–03 includes expenditure relating to consultancy services contracts let prior to 2002–03 and consultancies less than $10 000 in value.
Legend
This legend provides an explanatory guide to the data contained in the tables.
How engaged
A open tender
Bi restricted tender-urgency
Bii restricted tender-specialist knowledge
Biii restricted tender-consultant with the Government Communications Unit
Biv restricted tender-previous good dealings
Bv restricted tender-other
C sole supplier
Justification for consultancy services
A. skills currently unavailable within FaCS
B. requirements for collection of quantitative/qualitative statistical information
C. requirement for independent or impartial research/assessment by an independent organisation
D. requirement for specialist/professional expertise
E. the consultant is recognised as an expert in the field and uniquely able to provide required services
Table 86: FaCS—New consultancies let during 2002–03 to the value of $10 000 or more
Name of consultant
|
Consultancy service provided
|
Contract price $
|
How engaged
|
Justification
|
Access Economics Pty Ltd
|
Analysis of state and territory government spending on the Commonwealth State Disability Agreement (CSDA)
|
25 845
|
Bii
|
D, E
|
Access Economics Pty Ltd
|
Provision of analysis of state and territory budget documentation
|
73 080
|
Bii
|
C, D, E
|
Acumen Alliance
|
Development of change and communication strategies to support staff awareness, acceptance and buy-in of FaCS Online Funding Management System (FOFMS)
|
23 063
|
A
|
D
|
ARTD Pty Ltd
|
Independent evaluation of 42 organisations funded under the Reconnect Program
|
244 330
|
A
|
C
|
ARTD Pty Ltd
|
Evaluation of the Innovative and Collaborative Youth Servicing (ICYS) Pilot projects and the Collaborative Youth Services Trial projects
|
65 998
|
A
|
C, D
|
ARTD Pty Ltd
|
Job Placement, Employment and Training (JPET) Program needs analysis
|
23 100
|
Bi
|
D
|
ARTD Pty Ltd
|
Literature review for Employee Incentive Strategy Review
|
15 000
|
Bi
|
E
|
Aspect Computing Pty Ltd
|
Consultancy services for FaCS Implementation of New Desktop (FIND) project
|
40 000
|
Bii
|
A
|
Aspect Computing Pty Ltd
|
Project for managed operating environment deployment
|
20 000
|
Bii
|
A
|
Aspect Computing Pty Ltd
|
SMS review and upgrade
|
20 000
|
Bii
|
A
|
Australian Institute of Health and Welfare
|
Provision of the design, development and undertaking of the National Data Collection for the Supported Accommodation Assistance Program (SAAP)
|
1 592 676
|
Bii, Biv
|
B, C, E
|
Australian Institute of Health and Welfare
|
Consultancy services for the detailed design, implementation and management of a major longitudinal study of Australian children
|
18 095 435
|
A
|
C, D
|
Australian National University
|
Consultancy services to provide social policy research services
|
1 311 266
|
A
|
C
|
Capital Communications Pty Ltd
|
Development of a three-year communications strategy designed to target parents and carers of young people and professionals involved in the care and welfare of young people
|
29 282
|
Biii
|
A
|
Carnarvon Family Support
|
Report on best practice for early intervention in domestic violence in the Gascoyne region
|
13 000
|
A
|
E
|
Catherine House Inc
|
Provision of a report on the causes and breakdown in independent living for high-user women of SAAP services
|
11 000
|
A
|
E
|
CES Computers Pty Ltd
|
Microsoft Windows high availability environment project
|
35 000
|
Biii
|
A
|
City of Sydney
|
Provision of a report on the profile and trends in the users of emergency accommodation in inner city Sydney for the SAAP
|
11 000
|
A
|
E
|
Colmar Brunton Social Research Pty Ltd
|
Evaluation of pilot project to prevent homelessness among indigenous people
|
25 000
|
Bv
|
C, D
|
Colmar Brunton Social Research Pty Ltd
|
Survey of public housing tenants 2003
|
112 666
|
Bii
|
B, C
|
Table 86: FaCS—New consultancies let during 2002–03 to the value of $10 000 or more continued
Name of consultant
|
Consultancy service provided
|
Contract price $
|
How engaged
|
Justification
|
Colmar Brunton Social Research Pty Ltd
|
Identify awareness and understanding of publications for seniors and determine readability and accessibility
|
57 482
|
Bii
|
A
|
Colmar Brunton Social Research Pty Ltd
|
Provide advice on post implementation review of the Personal Advisers initiative
|
51 843
|
Bii
|
D
|
Colmar Brunton Social Research Pty Ltd
|
Information needs of community work coordinators project
|
10 131
|
Bi, Bv
|
E
|
Community link Australia Pty Ltd
|
Child Care Support Broadband-consultation with stakeholders
|
404 813
|
Bi
|
C
|
Dawn House Inc
|
Provision of a report on accompanied Indigenous children in SAAP services
|
11 000
|
A
|
E
|
Deloitte Touche Tohmatsu
|
Development of a conceptual model for the Alliance 2004 framework: ‘A new approach to the FaCS/Centrelink relationship’
|
75 127
|
Bii
|
E
|
Edith Cowan University
|
Research project ‘Local government and young people’
|
76 915
|
A
|
C
|
Edith Cowan University
|
Evaluation of Safe Care
|
22 000
|
A
|
C
|
Elton Consulting
|
Research project ‘Youth and citizenship’
|
77 000
|
A
|
C
|
Equalis
|
Quality assurance and mentoring support for disability employment services
|
45 500
|
Bi
|
D
|
Ernst & Young
|
Provision of independent advice for Centrelink funding model
|
200 000
|
Bv
|
C, D
|
Ernst & Young
|
Evaluation of profiling
|
200 000
|
A
|
C
|
Ernst & Young
|
Develop Business Continuity Plan
|
45 000
|
Bii
|
A
|
Eureka Strategic Research Pty Ltd
|
Scoping study of social and economic enterprise initiatives relating to young people
|
43 175
|
Bi, Bii, Biv
|
A, B
|
Fast Track Solutions
|
Consultancy services to test FaCS’ business continuity arrangements
|
60 585
|
Bii
|
A
|
Future Perfect Communications Pty Ltd
|
Writing and editing services for the Employer Incentives Strategy
|
15 400
|
Biv
|
D
|
Future Perfect Communications Pty Ltd
|
Provision of a report presenting issues on economic and social participation in regional Australia
|
15 400
|
Bi
|
D
|
Hanover Welfare Services
|
SAAP-Provision of report on the patterns of service use amongst women accessing the SAAP services
|
10 000
|
A
|
E
|
HRM Consulting Pty Ltd
|
Provide and develop a workforce plan for FaCS
|
129 430
|
Bii
|
D
|
Institute of Public Affairs
|
Undertaking a research study titled ‘The protocol: managing relations with NGOs’
|
54 268
|
Bii
|
A, B, C, D, E
|
Ipswich Community Youth Services
|
SAAP-Provision of a report on unmet need and into the options for collaborative use of electronic systems to streamline client referral and inquiry processes
|
10 000
|
A
|
E
|
Jenny Pearson and Associates
|
Literature review for the Personal Support Programme
|
80 000
|
Bii
|
C
|
Keith Henry
|
Ministerial policy advice submissions-project review and advisory services
|
24 750
|
Bv
|
E
|
Table 86: FaCS—New consultancies let during 2002–03 to the value of $10 000 or more continued
Name of consultant
|
Consultancy service provided
|
Contract price $
|
How engaged
|
Justification
|
Keith Ogborn & Associates Pty Ltd
|
Social work services in Mongolia
|
45 000
|
Bii
|
D
|
Keith Ogborn & Associates Pty Ltd
|
Consultancy services-Mongolia contract
|
40 000
|
Biv
|
D
|
Lady Gowrie Child Care Centre Inc
|
Develop training resources for outside school hours care sector
|
110 000
|
A
|
E
|
Michelle Parker
|
Analysis of Reconnect action research reports
|
13 600
|
Bii
|
D
|
Monash University, Centre for Economics, Education and Training
|
Research project ‘Volunteering and Young People’
|
54 780
|
A
|
C
|
National Centre for Social and Economic Modelling (University of Canberra) Pty Ltd (University of Canberra)
|
Returns of evaluation model-advisory services
|
12 654
|
Bii
|
E
|
National Institute of Governance- University of Canberra
|
Advise on FaCS and Centrelink governance arrangements
|
10 000
|
Bii
|
D
|
Netg Australia Pty Ltd
|
e-Learning consultancy
|
23 650
|
A
|
A
|
Orima Research Pty Ltd
|
Post implementation review of Personal Support Programme
|
57 470
|
Bii
|
C
|
Orima Research Pty Ltd
|
Development of a database of customer profiles
|
11 831
|
Bv
|
A
|
Orima Research Pty Ltd
|
Exploratory research on issues relating to biometrics
|
36 510
|
Bv
|
A, B, C
|
Orima Research Pty Ltd
|
Facilitation of a consultation process on the reform of income support for working-age people
|
201 184
|
Bi
|
A, C
|
Outreach Victoria Crisis Support Service
|
SAAP-Provision of a report on caravan parks as crisis housing
|
11 000
|
A
|
E
|
Parramatta Mission
|
Provision of a report on people squatting in the Parramatta local government area, their profiles, experience and their interactions with SAAP services
|
11 000
|
A
|
E
|
Pejovic Associates Pty Ltd
|
Assistance with preparing expressions of interest and bids for consultancy work overseas
|
20 000
|
Bii
|
A, D
|
Perth Inner City Youth Service
|
SAAP-Provision of report on appropriate services for young homosexual people in SAAP programs focusing on needs, services gaps, safety and research
|
10 000
|
A
|
E
|
Pip Marks Consulting
|
Review and prepare a report on implementation of the Commonwealth Disability Strategy as outlined in the annual reports of Australian Government departments and agencies
|
29 700
|
Bv
|
A
|
Professional Consulting and Training Services
|
Provision of consultancy services in relation to FaCS Western Australia state office teams’ development and coaching project
|
26 565
|
Bi
|
D
|
Table 86: FaCS—New consultancies let during 2002–03 to the value of $10 000 or more continued
Name of consultant
|
Consultancy service provided
|
Contract price $
|
How engaged
|
Justification
|
RPR Consulting Pty Ltd
|
Evaluation of the child abuse prevention/early intervention parenting and good beginnings prototypes
|
63 283
|
A
|
C
|
RPR Consulting Pty Ltd
|
Provision of independent assessment of compliance with the approval requirements by funded organisations under the Family Relationships Services program
|
108 700
|
A
|
A, C, D, E
|
RPR Consulting Pty Ltd
|
Evaluation of family homelessness prevention pilot
|
177 840
|
Bv
|
C, D
|
RPR Consulting Pty Ltd
|
Evaluation of the Youth Activities Services and Family Liaison Worker programs
|
175 667
|
Bv
|
A, B, C, D, E
|
RPR Consulting Pty Ltd
|
Final evaluation report: Reconnect Program
|
55 065
|
Bi, Bii, Biv
|
A
|
RPR Consulting Pty Ltd
|
Prepare an interim report on Reconnect Program evaluation
|
24 200
|
Bi, Bii, Biv
|
A, B
|
RPR Consulting Pty Ltd
|
Development of consultation strategy for Reconnect Program
|
10 275
|
Bi, Bii
|
E
|
SMS Management and Technology
|
Provision of recruitment reform terms of reference
|
20 278
|
A
|
D
|
Social Entrepreneurs Network
|
Research services on ways government could support and encourage social business in regional Australia
|
27 500
|
Bii
|
E
|
Success Works Pty Ltd
|
Research project titled ‘Barriers to service provision for young people with presenting substance misuse and mental health problems’
|
109 780
|
A
|
C
|
Tactics Consulting Pty Ltd
|
Electronic Data Management System impact statement
|
10 000
|
Bv
|
A
|
Thomson Goodall and Associates Pty Ltd
|
2002 Job Placement, Employment and Training (JPET) Program Business Allocation Process (BAP) review— advice and evaluation services
|
69 251
|
Bi
|
C
|
Thomson Goodall and Associates Pty Ltd
|
Identify and measure SAAP clients with high complex needs
|
88 000
|
Bii
|
B, C
|
Trevor Murphy
|
Technical assistance for reform projects in Bosnia-Herzegovina
|
128 000
|
Biv
|
D
|
University of Canberra
|
Diagnostic papers for young leaders forum
|
34 500
|
Bii
|
A
|
University of Melbourne
|
Consultancy services in designing, developing and managing the Housing, Income and Labour Dynamics Australia (HILDA) survey
|
12 190 520
|
A
|
C
|
University of Melbourne
|
Consultancy services to provide social policy research services
|
3 414 756
|
A
|
C
|
University of New South Wales
|
Consultancy services to provide social policy research services
|
2 103 490
|
A
|
C
|
Van Meegen and Associates Pty Ltd
|
Review of the department’s Partnering and Relationship Management workshop
|
12 225
|
Bii
|
D
|
Wallis Consulting Pty Ltd
|
Longitudinal general customer survey—data collation, design, development and management
|
687 163
|
Bi, Bii
|
B
|
Walter & Turnbull
|
Green Corps Program—training allowance desk reconciliation
|
43 313
|
A
|
C
|
Table 86: FaCS—New consultancies let during 2002–03 to the value of $10 000 or more continued
Name of consultant
|
Consultancy service provided
|
Contract price $
|
How engaged
|
Justification
|
Women’s Domestic Violence Crisis Service Victoria
|
Provision of a report on SAAP services
|
11 000
|
A
|
E
|
Women’s Health Care Association Inc
|
Provision of a report on the needs of accompanying children from culturally and linguistically diverse backgrounds in SAAP services
|
11 000
|
A
|
E
|
TOTAL
|
|
43 807310
|
|
|
Table 87: CSA—New consultancies let during 2002–03 to the value of $10 000 or more
Name of consultant
|
Consultancy service provided
|
Contract price $
|
How engaged
|
Justification
|
Aulich and Co
|
Advice on privacy and security requirements for proposed e-business initiatives
|
21 500
|
Biv
|
D
|
Australasian Counselling & Trauma
|
Provide an Employee Assistance Program
|
575 000
|
A
|
A, D, E
|
Colmar Brunton Social Research*
|
Research and evaluation
|
62 487
|
Bii
|
C, D
|
Conference Logistics
|
Organise leadership conference
|
15 000
|
Biv
|
D
|
Coolong Consulting (Australia) P/L
|
Develop interactive business simulation models
|
64 600
|
Bii
|
D
|
Corporate Diagnostics
|
Development, distribution and analysis of revised Corporate Health Survey
|
21 120
|
Biv
|
B
|
CPT Global Ltd
|
Technical services to manage the transition of production mainframe CPU provisioning for CSA
|
66 266
|
Bii, Biv
|
D, E
|
CPT Global Ltd
|
Services to provide design solutions to performance issues
|
25 000
|
Bii, Biv
|
D, E
|
CPT Global Ltd
|
Technical services for assistance in resolving response time issues
|
16 352
|
Bii, Biv
|
D, E
|
Crisis Support Services
|
Counselling and referral services
|
175 107
|
Bii
|
D
|
Cuetela
|
Client satisfaction research
|
111 000
|
A
|
B, C
|
Directions in Management
|
Facilitation of the leadership conference May 2003
|
16 200
|
Biv
|
D
|
Directions In Management
|
Facilitation skills workshops
|
15 091
|
Biv
|
E
|
Directions in Management
|
Facilitation of Graduate Week
|
12 503
|
Biv
|
D
|
EziComms
|
Training and provision of specialised electronics for leadership conference May 2003
|
56 315
|
C
|
A
|
Focal Point Consulting
|
Provided data analysis support for business modelling
|
30 000
|
Bii
|
D
|
Global Learning
|
Design and facilitation of learning scenario during the Business and Learning Forum November 2002
|
15 950
|
Biv
|
A
|
Managed Business Applications Pty Ltd
|
Collection support skilling project
|
18 640
|
Bii
|
D
|
Personal Emergency Services
|
Counselling and referral for separated parents
|
144 602
|
Bii
|
D
|
University of Canberra
|
Provided a structured training program in the form of the GCPA
|
97 200
|
C
|
A
|
VSS Consulting
|
Reviewed requirements for e-business
|
18 735
|
Bii, Biv
|
B, C, E
|
TOTAL
|
|
1 578 668
|
|
|
a. Also reported in Appendix 1—Advertising and market research.
Table 88: SSAT—New consultancies let during 2002–03 to the value of $10 000 or more
Name of consultant
|
Consultancy service provided
|
Contract price $
|
How engaged
|
Justification
|
3 Dimensional Consulting Pty Ltd
|
Development of and technical support of AMSWIN (SSAT Case Management System)
|
33 190
|
Biv
|
A, D
|
3 Dimensional Consulting Pty Ltd
|
Conversion of AMSWIN reports to crystal reports (SSAT Case Management System)
|
80 000
|
Biv
|
A, D
|
TestRight Computing
|
Internet/intranet site redevelopment
|
35 000
|
Biv
|
A, D
|
TestRight Computing
|
Quality assurance and technical review of the AMSWIN application and requirements (SSAT Case Management System)
|
43 200
|
Biv
|
A, D
|
Davidson Wilson Group
|
Consultancy service for SSAT certified agreement
|
30 000
|
Biv
|
D
|
Davidson Wilson Group
|
Consultancy service for SSAT review of registrar positions
|
10 000
|
Biv
|
D
|
Spherion Group Limited
|
Provision of human resource services (scribing services for member appointments)
|
90 000
|
Biv
|
D
| TOTAL | | 321 390 | | |
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