In delivering products to consumers using
a cold chain delivery system, the characteristics of the products decide the evaluation and control systems required to maintain the freshness and quality of the product throughout its delivery to the end-user (
Bamakan et al., Temperature monitoring is important throughout the cold chain process to ensure the safety and quality of cold chain products, as stated by Xiao et al. (2019). Bamakan et al. (2021) state that to build a cold chain, one must know the product's nature and characteristics. For products that have a short lifespan and require particular storage, distribution and sale facilities, the development of Cold Chain Management (CCM) was a natural progression in supply chain management (Shih and Wang, 2016).
Perishable goods, such as dairy and drinks, flowers and ornamental plants, fresh agricultural items, and pharmaceuticals, can all be divided into four groups based on findings from the cold chain sector (Bamakan et al.,
2021).
The cold chain is an essential part of the food products supply chain in foods and perishable products. There are higher risks of food waste,
higher expenses, and frequently health-related hazards in this cold chain category, which entail a high social cost if expired foods end out on the market (Bamakan et al., 2021). Managing the issues connected with the cold chain system from "farm to fork" requires a smart cold chain (Tsai and Pawar 2018). Inefficiencies in this cold chain segment could result in post-harvest food, which is a major problem in densely inhabited areas (Cerchione et al., 2018). Because of the great distances between greenhouses and markets, cold chain logistics for flowers and ornamental plants is critical, and it involves three stages (i) from growers to wholesalers, (ii)
from wholesalers to retailers, and (iii) from retailers to customers (Babalola et al., 2011). The most crucial aspect of fresh agricultural cold chains is freshness (Bamakan et al., 2021). Several studies have focused on the significance of the last mile, including the final delivery of items to clients, which is one of
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the most expensive aspects of the supply chain, according to Hsiao et al. (Pharmaceutical items are typically carried in cold packets organized in pallets in the healthcare sector, specifically the pharmaceutical industry (Babalola
and colleagues, 2011).
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