Attachment a performance work statement
Communications Systems Maintenance
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6.1.4.3 Communications Systems Maintenance In addition to those tasks outlined in Section 6.1.1.2, the contractor shall: Perform routine verification of audio line performance. Maintain and repair all equipment to ensure that it performs within FCC guidelines and regulations. 6.1.4.4 Communications Systems Engineering The contractor shall perform all tasks as specified in 6.1.1.3 for this functional area. 6.1.5 WATR Video Technical Support 6.1.5.1 Systems Description The Western Aeronautical Test Range (WATR) has the requirement to acquire, distribute, record and display video images from a multitude of fixed, mobile, and high accuracy optical trackers in support of a wide variety of experimental vehicles including the Space Shuttle. In addition, the WATR receives video images from a multitude of external sources to include video down-linked from research aircraft. These video signals are distributed to the MCC’s and other WATR areas and are archived on various tape, DVD, and digital formats per specific customer requirements. This video is provided to the Strategic Communications office for distribution to the public. Because of this, the majority of video signals gathered by the WATR must meet established broadcast quality standards. Video systems technicians are required for the preventive and remedial maintenance, repair, modification, fabrication, installation, diagnostic troubleshooting, and operations support of all equipment used for audio and video services and products associated with the WATR Video Control Center (VCC), Long Range Optics systems (LROs). Requirements include the capability to provide quality audio and video coverage and to produce live television coverage of experimental aircraft flight tests, Shuttle landings, and other special events, suitable for release to national news media and NASA Select. 6.1.5.2 Video Systems Operations In addition to those tasks outlined in Section 6.1.1.1, the contractor shall: Operate all camera systems (except Video Vans) during real-time and post flight activities for projects supported by the WATR and other projects that are not. While operating the Long-Range Optics, the contractor shall follow established communication procedures, responding to requests from the Range Control Officer (RCO) as to what type of picture and the target to be tracked. It may be necessary during post-mission playbacks to mount the appropriate video tape and configure patch panels in order for the Mission Control Centers (MCCs) to receive the video. Maintain and operate systems in two vans that are used primarily to support Orbiter landings, but they may be used to monitor and record various missions and training activities. The two vans include cameras and related equipment, audio and video recording equipment, and microwave transmission equipment. Develop and install video system equipment in the video vans when required by NASA. Install and maintain all video gathering, distribution, display, and recording equipment unless otherwise specified. Perform board-level and component-level maintenance, head alignments, mechanical adjustments, cable fabrication and installation, including fiber-optics, installation and checkout of various systems and equipment, and other maintenance tasks consistent with the full range of duties associated with a Video Technician. Provide the RCO with a list of all open Configuration Change Requests (CCRs) and Discrepancy Reports (DRs) prior to any real-time support. Maintain documentation on assigned projects and systems (CCRs open and completed, DRs, System Test Reports (STRs), systems usage logs, design documentation, etc.). Act as a technical representative to the NASA Technical Monitor (TM) and RCOs to help determine system status, diagnosing whether difficulties come from WATR systems or other related systems. Perform preflight setup of the MCCs in accordance with established procedures. Work with other WATR personnel on systems hardware and software projects as requested by the TM. Report systems status to the TM. Provide status reports to the TM as requested. Report could include prioritized task list and status, systems problems since last report, and plans for the next week. Recommend improvements and upgrades on all systems as appropriate. Once approved, perform modifications and system integration, system testing, and provide full documentation on all changes made. Maintain all video tape libraries and associated logbooks. Provide playback support. This includes requirements such as normal, slow motion, and variable speed playbacks, and maintaining logs on numbers of requests and tape usage. Operations, maintenance and repair of all equipment must conform with Federal Communications Commission (FCC) regulations and guidelines. 6.1.5.3 Video Systems Maintenance In addition to those tasks outlined in Section 6.1.1.2, the contractor shall: Perform preflight verification of video line performance. Maintain and repair all equipment to ensure that it performs within FCC guidelines and regulations. Western Aeronautical Test Range (WATR) Support and Production Control 6.1.6.1 Range Support Services The contractor shall coordinate the scheduling of assets used for project mission support. In this, the RSS will open BITS (Business Information Tracking System) records and input asset requirement information. The scheduled assets are then posted on the WATR Scheduling Information page. The WATR scheduling information will be updated on a daily basis or as mission support is changed due to cancellation, delay, or other requirement changes. Tasks include but are not limited to: Ensure that WATR assets are scheduled in the most efficient manner to support and meet project objectives. Work with RCOs to deconflict schedules whenever necessary. Use BITS to track the Range system status and planned outages and update the Range “Stop Light” chart as system status changes. Notify NASA and RF&ESS Range Operations Management and RCOs when the Stop Light status changes from “Green” to “Red” or “Yellow” Act as the RCO’s operational representative for assigned projects during mission support. Coordinates mission support to include scheduling support areas based on the WATR 110 Form, notifying WATR support areas, attending Crew Briefs and reporting status to the Lead RCO. Actively participate in mission real-time support in the utilization of WATR resources, managing related resources, tracking and resolving conflict issues, and performing associated administrative duties Exercise authority and responsibility to coordinate and monitor the activities of active support elements during their assigned real-time missions. The RSS will confer with Government RCO’s, Mission Test Conductors, Test Information Engineers (TIE), and other project personnel in the control room, to provide an interface between the Mission Control Center and the various WATR operational areas. All changes in WATR Post Flight setup after Crew Brief, requiring a WATR Waver Form will be coordinated with the Backup Government RCO and or Control Room Test Information Engineer (TIE). Maintain familiarity with the Code MR support processes and the Center's safety manual and conducts work in accordance with established regulations and with respect for own and co-worker's safety. Adhere to proper safety practices at all times, and encourages proper safety practices among fellow employees. Report any unsafe practices or conditions that may exist at subject's work site to the area supervisor, or the current facility safety representative. Track facility work orders, trouble tickets, and preventive maintenance items that are being performed on WATR facilities. 6.1.6.2 Production Control The contractor shall: Provide and/or maintain schedules of major work being performed within the WATR. Administrate the Configuration Control Boards. Track all CCRs, DRs, and STRs associated with these boards using the WATR CCB Tool. A monthly accounting of open WATR CCRs and DRs will be provided to the WATR Business Manager. A monthly accounting of other CCBs open CCRs and DRs will also be provided to the various CCB Chairpersons. The status of these open items will also be reported in NASA’s weekly O&M staff meeting Provide back-up Range scheduling support. Provide ODIN administrative support for Code MR and MC Provide administrative support for Range Engineering 6.1.7 Intentionally Left Blank 6.1.8 Range and Range Safety Engineering The Range Safety Systems Office at Dryden Flight Research Center is the primary office for insuring range safety of uninhabited aerial vehicles (UAVs).The requirements include development of Electronic Flight Termination Systems (FTS) engineering and analysis, and providing Aerospace Flight Safety Risk Analysis within the Range Safety Systems Office (RSSO). This includes development of the Enhanced Flight Termination System (EFTS) and analysis. This effort supports the following activities: Systems analysis/Fault Tree Analysis Electrical systems design and analysis Design review and recommendations Systems Integration Support National Test Range Coordination (i.e. Department of Defense, NASA Test Ranges) 6.1.9 Western Aeronautical Test Range (WATR) Facilities Facility systems are considered critical to mission success and safety. The failure of these systems could result in loss of vehicle or life. The Contractor shall be responsible for interfacing with the NASA Code M Facilities Representative and various contractors and sub-contractors on all WATR facility related projects executed within the various areas of the range. The Contractor shall periodically inspect the facilities equipment in the Range areas and report any concerns or issues to the Code M facilities representative. 6.2 RESEARCH AIRCRAFT INTEGRATION FACILITY SYSTEMS The Research Aircraft Integration Facility (RAIF) supports flight research by providing simulation, integrated test, ground vibration test, and remotely augmented vehicle computer systems to the research staff. The RAIF also provides aircraft services, such as hydraulics, aircraft cooling, and electrical power to support aircraft ground tests. The contractor shall perform operations, software and hardware maintenance, system administration, engineering, material acquisitions, installation, and documentation to satisfy RAIF computer system requirements as specified in NASA WBS elements. 6.2.1 RAIF Engineering 6.2.1.1 Workstation Sustaining Engineering 1.0 INTRODUCTION 10 2.0 SCOPE 10 2.1 GENERAL SCOPE 10 2.2 INTERFACE WITH OTHER ORGANIZATIONS 10 2.3 NASA WORK BREAKDOWN STRUCTURE 10 2.4 SUMMARY OF REQUIREMENTS 11 2.4.1 Types of Systems to be Supported 11 2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14 4.1 ELECTRONIC DELIVERY OF INFORMATION 14 4.3 OTHER REPORTS REQUIRED 14 5.0 GENERAL REQUIREMENTS 14 5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14 5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15 5.3 PURCHASE AND CONTROL OF MATERIALS 15 5.4 TRAINING 16 5.5 TRAVEL 17 5.6 RELOCATION 17 5.7 OVERTIME 17 5.9 VEHICLES 18 5.10 TEMPORARY STAFF AUGMENTATION 18 5.11 RADIATING EQUIPMENT 18 6.0 FUNCTIONAL REQUIREMENTS 18 6.1 ENGINEERING SERVICES 18 6.2 SYSTEM DEVELOPMENT 20 6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 30 6.3.1 General Requirements 30 6.3.2 Systems Operations and Maintenance Plan 32 6.4 CONFIGURATION MANAGEMENT 33 6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 33 6.6 TECHNICAL REPORTS AND BRIEFINGS 33 7.0 SYSTEM AREA REQUIREMENTS 33 7.1 RANGE SYSTEMS 33 7.1.1 General Requirements 34 7.1.1.2 Maintenance 36 7.1.1.3 Sustaining Engineering 36 7.1.1.4 Development Engineering 37 7.1.2.1 System Description 38 7.1.2.2 TRAPS and MCC Operations 39 7.1.6 Range Data Recording Systems 40 7.1.6.1 Systems Description 40 7.1.6.2 Recording Systems Operations 40 7.1.6.3 Recording Systems Maintenance 40 7.1.6.4 Recorder Systems Engineering 40 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.2.4 TRAPS and MCC Maintenance 41 7.1.2.5 TRAPS and MCC Engineering 41 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.3 Range Tracking Systems 42 7.1.3.1 Systems Description 42 7.1.3.2 Radar Systems Operations 42 7.1.3.3 Radar Systems Maintenance 42 7.1.3.4 Radar Systems Engineering 43 7.1.3.5 Telemetry Tracking Systems Operations 43 7.1.3.6 Telemetry Tracking Systems Maintenance 43 7.1.3.7 Telemetry Tracking Systems Engineering 43 7.1.4 Range Communication Systems 43 7.1.4.1 Systems Description 44 7.1.4.2 Communications Systems Operations 44 7.1.4.3 Communications Systems Maintenance 45 7.1.4.4 Communications Systems Engineering 45 7.1.5 Range Video Systems 45 7.1.5.1 Systems Description 45 7.1.5.2 Video Systems Operations 45 7.1.5.3 Video Systems Maintenance 46 7.2 INTEGRATED TEST FACILITY SYSTEMS 49 7.2.1 ITF Engineering 49 7.2.2 ITF Operations 52 7.3 INFORMATION SYSTEMS 52 7.3.1 Technical Support Center, Computer Operations, Communications Center 52
1.0 INTRODUCTION 10 2.0 SCOPE 10 2.1 GENERAL SCOPE 10 2.2 INTERFACE WITH OTHER ORGANIZATIONS 10 2.3 NASA WORK BREAKDOWN STRUCTURE 10 2.4 SUMMARY OF REQUIREMENTS 11 2.4.1 Types of Systems to be Supported 11 2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14 4.1 ELECTRONIC DELIVERY OF INFORMATION 14 4.3 OTHER REPORTS REQUIRED 14 5.0 GENERAL REQUIREMENTS 14 5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14 5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15 5.3 PURCHASE AND CONTROL OF MATERIALS 15 5.4 TRAINING 16 5.5 TRAVEL 17 5.6 RELOCATION 17 5.7 OVERTIME 17 5.9 VEHICLES 18 5.10 TEMPORARY STAFF AUGMENTATION 18 5.11 RADIATING EQUIPMENT 18 6.0 FUNCTIONAL REQUIREMENTS 18 6.1 ENGINEERING SERVICES 18 6.2 SYSTEM DEVELOPMENT 20 6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 30 6.3.1 General Requirements 30 6.3.2 Systems Operations and Maintenance Plan 32 6.4 CONFIGURATION MANAGEMENT 33 6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 33 6.6 TECHNICAL REPORTS AND BRIEFINGS 33 7.0 SYSTEM AREA REQUIREMENTS 33 7.1 RANGE SYSTEMS 33 7.1.1 General Requirements 34 7.1.1.2 Maintenance 36 7.1.1.3 Sustaining Engineering 36 7.1.1.4 Development Engineering 37 7.1.2.1 System Description 38 7.1.2.2 TRAPS and MCC Operations 39 7.1.6 Range Data Recording Systems 40 7.1.6.1 Systems Description 40 7.1.6.2 Recording Systems Operations 40 7.1.6.3 Recording Systems Maintenance 40 7.1.6.4 Recorder Systems Engineering 40 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.2.4 TRAPS and MCC Maintenance 41 7.1.2.5 TRAPS and MCC Engineering 41 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.3 Range Tracking Systems 42 7.1.3.1 Systems Description 42 7.1.3.2 Radar Systems Operations 42 7.1.3.3 Radar Systems Maintenance 42 7.1.3.4 Radar Systems Engineering 43 7.1.3.5 Telemetry Tracking Systems Operations 43 7.1.3.6 Telemetry Tracking Systems Maintenance 43 7.1.3.7 Telemetry Tracking Systems Engineering 43 7.1.4 Range Communication Systems 43 7.1.4.1 Systems Description 44 7.1.4.2 Communications Systems Operations 44 7.1.4.3 Communications Systems Maintenance 45 7.1.4.4 Communications Systems Engineering 45 7.1.5 Range Video Systems 45 7.1.5.1 Systems Description 45 7.1.5.2 Video Systems Operations 45 7.1.5.3 Video Systems Maintenance 46 7.2 INTEGRATED TEST FACILITY SYSTEMS 49 7.2.1 ITF Engineering 49 7.2.2 ITF Operations 53 7.3 INFORMATION SYSTEMS 54 7.3.1 Technical Support Center, Computer Operations, Communications Center 54
1.0 INTRODUCTION 10 2.0 SCOPE 10 2.1 GENERAL SCOPE 10 2.2 INTERFACE WITH OTHER ORGANIZATIONS 10 2.3 NASA WORK BREAKDOWN STRUCTURE 10 2.4 SUMMARY OF REQUIREMENTS 11 2.4.1 Types of Systems to be Supported 11 2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14 4.1 ELECTRONIC DELIVERY OF INFORMATION 14 4.3 OTHER REPORTS REQUIRED 14 5.0 GENERAL REQUIREMENTS 14 5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14 5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15 5.3 PURCHASE AND CONTROL OF MATERIALS 15 5.4 TRAINING 16 5.5 TRAVEL 17 5.6 RELOCATION 17 5.7 OVERTIME 17 5.9 VEHICLES 18 5.10 TEMPORARY STAFF AUGMENTATION 18 5.11 RADIATING EQUIPMENT 18 6.0 FUNCTIONAL REQUIREMENTS 18 6.1 ENGINEERING SERVICES 18 6.2 SYSTEM DEVELOPMENT 20 6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 30 6.3.1 General Requirements 30 6.3.2 Systems Operations and Maintenance Plan 32 6.4 CONFIGURATION MANAGEMENT 33 6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 33 6.6 TECHNICAL REPORTS AND BRIEFINGS 33 7.0 SYSTEM AREA REQUIREMENTS 33 7.1 RANGE SYSTEMS 33 7.1.1 General Requirements 34 7.1.1.2 Maintenance 36 7.1.1.3 Sustaining Engineering 36 7.1.1.4 Development Engineering 37 7.1.2.1 System Description 38 7.1.2.2 TRAPS and MCC Operations 39 7.1.6 Range Data Recording Systems 40 7.1.6.1 Systems Description 40 7.1.6.2 Recording Systems Operations 40 7.1.6.3 Recording Systems Maintenance 40 7.1.6.4 Recorder Systems Engineering 40 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.2.4 TRAPS and MCC Maintenance 41 7.1.2.5 TRAPS and MCC Engineering 41 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.3 Range Tracking Systems 42 7.1.3.1 Systems Description 42 7.1.3.2 Radar Systems Operations 42 7.1.3.3 Radar Systems Maintenance 42 7.1.3.4 Radar Systems Engineering 43 7.1.3.5 Telemetry Tracking Systems Operations 43 7.1.3.6 Telemetry Tracking Systems Maintenance 43 7.1.3.7 Telemetry Tracking Systems Engineering 43 7.1.4 Range Communication Systems 43 7.1.4.1 Systems Description 44 7.1.4.2 Communications Systems Operations 44 7.1.4.3 Communications Systems Maintenance 45 7.1.4.4 Communications Systems Engineering 45 7.1.5 Range Video Systems 45 7.1.5.1 Systems Description 45 7.1.5.2 Video Systems Operations 45 7.1.5.3 Video Systems Maintenance 46 7.2 INTEGRATED TEST FACILITY SYSTEMS 49 7.2.1 ITF Engineering 49 7.2.2 ITF Operations 55 7.3 INFORMATION SYSTEMS 55 7.3.1 Technical Support Center, Computer Operations, Communications Center 56
1.0 INTRODUCTION 10 2.0 SCOPE 10 2.1 GENERAL SCOPE 10 2.2 INTERFACE WITH OTHER ORGANIZATIONS 10 2.3 NASA WORK BREAKDOWN STRUCTURE 10 2.4 SUMMARY OF REQUIREMENTS 11 2.4.1 Types of Systems to be Supported 11 2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14 4.1 ELECTRONIC DELIVERY OF INFORMATION 14 4.3 OTHER REPORTS REQUIRED 14 5.0 GENERAL REQUIREMENTS 14 5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14 5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15 5.3 PURCHASE AND CONTROL OF MATERIALS 15 5.4 TRAINING 16 5.5 TRAVEL 17 5.6 RELOCATION 17 5.7 OVERTIME 17 5.9 VEHICLES 18 5.10 TEMPORARY STAFF AUGMENTATION 18 5.11 RADIATING EQUIPMENT 18 6.0 FUNCTIONAL REQUIREMENTS 18 6.1 ENGINEERING SERVICES 18 6.2 SYSTEM DEVELOPMENT 20 6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 30 6.3.1 General Requirements 30 6.3.2 Systems Operations and Maintenance Plan 32 6.4 CONFIGURATION MANAGEMENT 33 6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 33 6.6 TECHNICAL REPORTS AND BRIEFINGS 33 7.0 SYSTEM AREA REQUIREMENTS 33 7.1 RANGE SYSTEMS 33 7.1.1 General Requirements 34 7.1.1.2 Maintenance 36 7.1.1.3 Sustaining Engineering 36 7.1.1.4 Development Engineering 37 7.1.2.1 System Description 38 7.1.2.2 TRAPS and MCC Operations 39 7.1.6 Range Data Recording Systems 40 7.1.6.1 Systems Description 40 7.1.6.2 Recording Systems Operations 40 7.1.6.3 Recording Systems Maintenance 40 7.1.6.4 Recorder Systems Engineering 40 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.2.4 TRAPS and MCC Maintenance 41 7.1.2.5 TRAPS and MCC Engineering 41 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.3 Range Tracking Systems 42 7.1.3.1 Systems Description 42 7.1.3.2 Radar Systems Operations 42 7.1.3.3 Radar Systems Maintenance 42 7.1.3.4 Radar Systems Engineering 43 7.1.3.5 Telemetry Tracking Systems Operations 43 7.1.3.6 Telemetry Tracking Systems Maintenance 43 7.1.3.7 Telemetry Tracking Systems Engineering 43 7.1.4 Range Communication Systems 43 7.1.4.1 Systems Description 44 7.1.4.2 Communications Systems Operations 44 7.1.4.3 Communications Systems Maintenance 45 7.1.4.4 Communications Systems Engineering 45 7.1.5 Range Video Systems 45 7.1.5.1 Systems Description 45 7.1.5.2 Video Systems Operations 45 7.1.5.3 Video Systems Maintenance 46 7.2 INTEGRATED TEST FACILITY SYSTEMS 49 7.2.1 ITF Engineering 49 7.2.2 ITF Operations 57 7.3 INFORMATION SYSTEMS 57 7.3.1 Technical Support Center, Computer Operations, Communications Center 57
1.0 INTRODUCTION 10 2.0 SCOPE 10 2.1 GENERAL SCOPE 10 2.2 INTERFACE WITH OTHER ORGANIZATIONS 10 2.3 NASA WORK BREAKDOWN STRUCTURE 10 2.4 SUMMARY OF REQUIREMENTS 11 2.4.1 Types of Systems to be Supported 11 2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14 4.1 ELECTRONIC DELIVERY OF INFORMATION 14 4.3 OTHER REPORTS REQUIRED 14 5.0 GENERAL REQUIREMENTS 14 5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14 5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15 5.3 PURCHASE AND CONTROL OF MATERIALS 15 5.4 TRAINING 16 5.5 TRAVEL 17 5.6 RELOCATION 17 5.7 OVERTIME 17 5.9 VEHICLES 18 5.10 TEMPORARY STAFF AUGMENTATION 18 5.11 RADIATING EQUIPMENT 18 6.0 FUNCTIONAL REQUIREMENTS 18 6.1 ENGINEERING SERVICES 18 6.2 SYSTEM DEVELOPMENT 20 6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 30 6.3.1 General Requirements 30 6.3.2 Systems Operations and Maintenance Plan 32 6.4 CONFIGURATION MANAGEMENT 33 6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 33 6.6 TECHNICAL REPORTS AND BRIEFINGS 33 7.0 SYSTEM AREA REQUIREMENTS 33 7.1 RANGE SYSTEMS 33 7.1.1 General Requirements 34 7.1.1.2 Maintenance 36 7.1.1.3 Sustaining Engineering 36 7.1.1.4 Development Engineering 37 7.1.2.1 System Description 38 7.1.2.2 TRAPS and MCC Operations 39 7.1.6 Range Data Recording Systems 40 7.1.6.1 Systems Description 40 7.1.6.2 Recording Systems Operations 40 7.1.6.3 Recording Systems Maintenance 40 7.1.6.4 Recorder Systems Engineering 40 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.2.4 TRAPS and MCC Maintenance 41 7.1.2.5 TRAPS and MCC Engineering 41 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.3 Range Tracking Systems 42 7.1.3.1 Systems Description 42 7.1.3.2 Radar Systems Operations 42 7.1.3.3 Radar Systems Maintenance 42 7.1.3.4 Radar Systems Engineering 43 7.1.3.5 Telemetry Tracking Systems Operations 43 7.1.3.6 Telemetry Tracking Systems Maintenance 43 7.1.3.7 Telemetry Tracking Systems Engineering 43 7.1.4 Range Communication Systems 43 7.1.4.1 Systems Description 44 7.1.4.2 Communications Systems Operations 44 7.1.4.3 Communications Systems Maintenance 45 7.1.4.4 Communications Systems Engineering 45 7.1.5 Range Video Systems 45 7.1.5.1 Systems Description 45 7.1.5.2 Video Systems Operations 45 7.1.5.3 Video Systems Maintenance 46 7.2 INTEGRATED TEST FACILITY SYSTEMS 49 7.2.1 ITF Engineering 49 7.2.2 ITF Operations 58 7.3 INFORMATION SYSTEMS 59 7.3.1 Technical Support Center, Computer Operations, Communications Center 59
1.0 INTRODUCTION 10 2.0 SCOPE 10 2.1 GENERAL SCOPE 10 2.2 INTERFACE WITH OTHER ORGANIZATIONS 10 2.3 NASA WORK BREAKDOWN STRUCTURE 10 2.4 SUMMARY OF REQUIREMENTS 11 2.4.1 Types of Systems to be Supported 11 2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14 4.1 ELECTRONIC DELIVERY OF INFORMATION 14 4.3 OTHER REPORTS REQUIRED 14 5.0 GENERAL REQUIREMENTS 14 5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14 5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15 5.3 PURCHASE AND CONTROL OF MATERIALS 15 5.4 TRAINING 16 5.5 TRAVEL 17 5.6 RELOCATION 17 5.7 OVERTIME 17 5.9 VEHICLES 18 5.10 TEMPORARY STAFF AUGMENTATION 18 5.11 RADIATING EQUIPMENT 18 6.0 FUNCTIONAL REQUIREMENTS 18 6.1 ENGINEERING SERVICES 18 6.2 SYSTEM DEVELOPMENT 20 6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 30 6.3.1 General Requirements 30 6.3.2 Systems Operations and Maintenance Plan 32 6.4 CONFIGURATION MANAGEMENT 33 6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 33 6.6 TECHNICAL REPORTS AND BRIEFINGS 33 7.0 SYSTEM AREA REQUIREMENTS 33 7.1 RANGE SYSTEMS 33 7.1.1 General Requirements 34 7.1.1.2 Maintenance 36 7.1.1.3 Sustaining Engineering 36 7.1.1.4 Development Engineering 37 7.1.2.1 System Description 38 7.1.2.2 TRAPS and MCC Operations 39 7.1.6 Range Data Recording Systems 40 7.1.6.1 Systems Description 40 7.1.6.2 Recording Systems Operations 40 7.1.6.3 Recording Systems Maintenance 40 7.1.6.4 Recorder Systems Engineering 40 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.2.4 TRAPS and MCC Maintenance 41 7.1.2.5 TRAPS and MCC Engineering 41 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.3 Range Tracking Systems 42 7.1.3.1 Systems Description 42 7.1.3.2 Radar Systems Operations 42 7.1.3.3 Radar Systems Maintenance 42 7.1.3.4 Radar Systems Engineering 43 7.1.3.5 Telemetry Tracking Systems Operations 43 7.1.3.6 Telemetry Tracking Systems Maintenance 43 7.1.3.7 Telemetry Tracking Systems Engineering 43 7.1.4 Range Communication Systems 43 7.1.4.1 Systems Description 44 7.1.4.2 Communications Systems Operations 44 7.1.4.3 Communications Systems Maintenance 45 7.1.4.4 Communications Systems Engineering 45 7.1.5 Range Video Systems 45 7.1.5.1 Systems Description 45 7.1.5.2 Video Systems Operations 45 7.1.5.3 Video Systems Maintenance 46 7.2 INTEGRATED TEST FACILITY SYSTEMS 49 7.2.1 ITF Engineering 49 7.2.2 ITF Operations 60 7.3 INFORMATION SYSTEMS 61 7.3.1 Technical Support Center, Computer Operations, Communications Center 61
1.0 INTRODUCTION 10 2.0 SCOPE 10 2.1 GENERAL SCOPE 10 2.2 INTERFACE WITH OTHER ORGANIZATIONS 10 2.3 NASA WORK BREAKDOWN STRUCTURE 10 2.4 SUMMARY OF REQUIREMENTS 11 2.4.1 Types of Systems to be Supported 11 2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14 4.1 ELECTRONIC DELIVERY OF INFORMATION 14 4.3 OTHER REPORTS REQUIRED 14 5.0 GENERAL REQUIREMENTS 14 5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14 5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15 5.3 PURCHASE AND CONTROL OF MATERIALS 15 5.4 TRAINING 16 5.5 TRAVEL 17 5.6 RELOCATION 17 5.7 OVERTIME 17 5.9 VEHICLES 18 5.10 TEMPORARY STAFF AUGMENTATION 18 5.11 RADIATING EQUIPMENT 18 6.0 FUNCTIONAL REQUIREMENTS 18 6.1 ENGINEERING SERVICES 18 6.2 SYSTEM DEVELOPMENT 20 6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 30 6.3.1 General Requirements 30 6.3.2 Systems Operations and Maintenance Plan 32 6.4 CONFIGURATION MANAGEMENT 33 6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 33 6.6 TECHNICAL REPORTS AND BRIEFINGS 33 7.0 SYSTEM AREA REQUIREMENTS 33 7.1 RANGE SYSTEMS 33 7.1.1 General Requirements 34 7.1.1.2 Maintenance 36 7.1.1.3 Sustaining Engineering 36 7.1.1.4 Development Engineering 37 7.1.2.1 System Description 38 7.1.2.2 TRAPS and MCC Operations 39 7.1.6 Range Data Recording Systems 40 7.1.6.1 Systems Description 40 7.1.6.2 Recording Systems Operations 40 7.1.6.3 Recording Systems Maintenance 40 7.1.6.4 Recorder Systems Engineering 40 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.2.4 TRAPS and MCC Maintenance 41 7.1.2.5 TRAPS and MCC Engineering 41 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.3 Range Tracking Systems 42 7.1.3.1 Systems Description 42 7.1.3.2 Radar Systems Operations 42 7.1.3.3 Radar Systems Maintenance 42 7.1.3.4 Radar Systems Engineering 43 7.1.3.5 Telemetry Tracking Systems Operations 43 7.1.3.6 Telemetry Tracking Systems Maintenance 43 7.1.3.7 Telemetry Tracking Systems Engineering 43 7.1.4 Range Communication Systems 43 7.1.4.1 Systems Description 44 7.1.4.2 Communications Systems Operations 44 7.1.4.3 Communications Systems Maintenance 45 7.1.4.4 Communications Systems Engineering 45 7.1.5 Range Video Systems 45 7.1.5.1 Systems Description 45 7.1.5.2 Video Systems Operations 45 7.1.5.3 Video Systems Maintenance 46 7.2 INTEGRATED TEST FACILITY SYSTEMS 49 7.2.1 ITF Engineering 49 7.2.2 ITF Operations 62 7.3 INFORMATION SYSTEMS 62 7.3.1 Technical Support Center, Computer Operations, Communications Center 62
6.2.1.5 Pilot Stations The contractor shall provide sustaining engineering services in both mechanical and electrical support of pilot stations that are used in closed-loop flight simulations. Pilot stations include unique cockpits, instrumentation, pilot controls and displays, cockpit motion systems, sound systems, and other elements such as power supplies and cabling. 1.0 INTRODUCTION 10 2.0 SCOPE 10 2.1 GENERAL SCOPE 10 2.2 INTERFACE WITH OTHER ORGANIZATIONS 10 2.3 NASA WORK BREAKDOWN STRUCTURE 10 2.4 SUMMARY OF REQUIREMENTS 11 2.4.1 Types of Systems to be Supported 11 2.5 ON-SITE/OFF-SITE CONTRACTOR EFFORT 14 4.1 ELECTRONIC DELIVERY OF INFORMATION 14 4.3 OTHER REPORTS REQUIRED 14 5.0 GENERAL REQUIREMENTS 14 5.1 GENERAL VS. SPECIFIC REQUIREMENTS 14 5.2 NASA TECHNICAL MANAGEMENT OF THE CONTRACT 15 5.3 PURCHASE AND CONTROL OF MATERIALS 15 5.4 TRAINING 16 5.5 TRAVEL 17 5.6 RELOCATION 17 5.7 OVERTIME 17 5.9 VEHICLES 18 5.10 TEMPORARY STAFF AUGMENTATION 18 5.11 RADIATING EQUIPMENT 18 6.0 FUNCTIONAL REQUIREMENTS 18 6.1 ENGINEERING SERVICES 18 6.2 SYSTEM DEVELOPMENT 20 6.3 OPERATIONS, MAINTENANCE AND REPAIR REQUIREMENTS 30 6.3.1 General Requirements 30 6.3.2 Systems Operations and Maintenance Plan 32 6.4 CONFIGURATION MANAGEMENT 33 6.5 LOGISTICS AND DOCUMENTATION REQUIREMENTS 33 6.6 TECHNICAL REPORTS AND BRIEFINGS 33 7.0 SYSTEM AREA REQUIREMENTS 33 7.1 RANGE SYSTEMS 33 7.1.1 General Requirements 34 7.1.1.2 Maintenance 36 7.1.1.3 Sustaining Engineering 36 7.1.1.4 Development Engineering 37 7.1.2.1 System Description 38 7.1.2.2 TRAPS and MCC Operations 39 7.1.6 Range Data Recording Systems 40 7.1.6.1 Systems Description 40 7.1.6.2 Recording Systems Operations 40 7.1.6.3 Recording Systems Maintenance 40 7.1.6.4 Recorder Systems Engineering 40 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.2.4 TRAPS and MCC Maintenance 41 7.1.2.5 TRAPS and MCC Engineering 41 7.1.2.3 TRAPS and MCC Application Software Support 41 7.1.3 Range Tracking Systems 42 7.1.3.1 Systems Description 42 7.1.3.2 Radar Systems Operations 42 7.1.3.3 Radar Systems Maintenance 42 7.1.3.4 Radar Systems Engineering 43 7.1.3.5 Telemetry Tracking Systems Operations 43 7.1.3.6 Telemetry Tracking Systems Maintenance 43 7.1.3.7 Telemetry Tracking Systems Engineering 43 7.1.4 Range Communication Systems 43 7.1.4.1 Systems Description 44 7.1.4.2 Communications Systems Operations 44 7.1.4.3 Communications Systems Maintenance 45 7.1.4.4 Communications Systems Engineering 45 7.1.5 Range Video Systems 45 7.1.5.1 Systems Description 45 7.1.5.2 Video Systems Operations 45 7.1.5.3 Video Systems Maintenance 46 7.2 INTEGRATED TEST FACILITY SYSTEMS 49 7.2.1 ITF Engineering 49 7.2.2 ITF Operations 63 7.3 INFORMATION SYSTEMS 64 7.3.1 Technical Support Center, Computer Operations, Communications Center 64 6.2.1.6 Logistic Systems The contractor shall implement and maintain systems to support RAIF operations, scheduling, system usage, and maintenance histories. The contractor shall develop system documentation, which can be used for internal and external NASA purposes, such as technical interface requirements, management briefings, and facility operations manuals. 6.2.2 RAIF Operations 6.2.2.1 Computer Maintenance and System Administration Support The contractor shall provide computer systems analysis for a variety of tasks for the real-time simulation computer systems, currently Dell, Sun, HP, Generic PC Systems, and VxWorks single board computers. These tasks include installation, modification, and maintenance of operating systems and system backups; and system administration duties. The contractor shall provide computer systems analysis for a variety of requirements for non-real-time computer workstations in the RAIF facility, currently UNIX, and Windows computers. This requirement includes, but is not limited to, vendor survey and specification development for purchases, installation of new equipment, installation of new operating systems and other software, troubleshooting, periodic backup of files, and system administration. 6.2.2.2 Simulation Electronic Technician Support The contractor shall provide to the RAIF Support Group electronic technician services consisting of fabrication, build-up, checkout, installation, troubleshooting and repair of various special-purpose electronic systems. 6.3 CENTER-WIDE DATA SERVICES Dryden Center-Wide Data Services include flight data generation, processing, reduction, analysis, and archive systems; system administration for centralized servers and desktop systems that require programming and/or engineering support; database management and administration and/or application analysis; web design and maintenance, operations and maintenance of wired and wireless networks; IT security operations; telephone operations and maintenance; system engineering support for various projects; agency project support; physical security; COMSEC account and equipment management; center help desk; inside and outside cable plant services; and photo, video and graphics systems. The contractor shall be responsible for engineering, system administration, operation, maintenance, data processing, documentation, configuration control, and related functions for these systems. 6.3.1 Computer Systems 6.3.1.1 Database Analysis, Programming Support and Web Page Development The contractor shall provide general database analysis, administration and programming support for the SQL, Oracle, FileMaker Pro, and various other database systems used at Dryden The contractor shall assist users in determining database requirements, creating and developing new database(s), including transition and conversion support, and establishing required user accounts. The contractor shall maintain all system level database software and insure that software releases, upgrades, and patches are installed in a timely manner including but not limited to providing versioning control of all software releases. The contractor shall install server based applications for customers as requested and provide version and patch updates. The contractor shall assist with the data conversion, implementation, and transition to new business systems (IFMP, Full Cost Accounting, etc.), including (but not limited to) change management, risk analysis, contingency planning, functional data analysis and process definitions; assist users in understanding the functionality and interrelationships of various business systems.; ensure that database backups are performed on a regularly scheduled basis; ensure that all current and future systems are documented. The contractor shall provide system administration support for the FDAS. Data technician and the contractor shall provide flight data processing activities that are accomplished using both the FDAS and CIMS computing systems and archive real time and on board flight data and make available to users on the Flight Data Archive System (FDAS) within the timeframe negotiated and agreed to with the TIEs.. The contractor shall provide operational and data maintenance support for these systems. The contractor shall provide web based application design and maintenance using various programming tools including XML, HTML, JavaScript, Oracle Forms, ColdFusion, ASP.net, and SQL programming support for projects.. The contractor shall provide administration of new and existing Dryden webpages and web portal. The contractor shall provide development and support of graphical user interface (gui) tools when required. The contractor shall provide technical support for the maintenance and development of existing and new forms in the electronic forms system – Informed. The forms are maintained on the NASA Forms Portal. The contractor shall provide support for special projects that may require additional short-term staffing. 6.3.1.2 Information Technology Security Support The contractor shall provide IT Security support to include assisting with investigations, penetration testing, system compliance audits, firewall management, remote access management, patch management and reporting, and vulnerability scanning and reporting. Administrators will be required to maintain IT Security software and lab systems software used to maintain an IT Security Program. This involves software installation and upgrades, ensuring backups are performed according to set procedures and schedules, and ensuring hardware and software are covered under maintenance agreements. NASA Agency-wide IT Vulnerability requires ongoing evaluation, selection, integration and maintenance of IT vulnerability scanning tools. The contractor shall setup, install, operate and maintain a Foundstone Vulnerability Scanning Lab. DFRC Projects require systems engineering support to assist in managing and documenting current and future IT systems architectures. The contractor will provide IT Systems Engineers to support the development and documentation of both current and future IT solutions. 6.3.1.3 Physical Security and COMSEC Engineering Support The Contractor shall provide all necessary technical support for the operations and maintenance of the DFRC Security Control Center systems, Building 4825, and associated locations of related systems and equipment. Systems include: 911/Security phones and voice/data recording equipment, access control and badging system, security camera systems, and emergency operations center (EOC) servers. The Contractor shall provide Communications Security (COMSEC) support to the Center, acting as the COMSEC Account Manager (CAM) 6.3.1.4 Network and Phone Operations The contractor shall perform the role of Operation and Maintenance of the DFRC wired and wireless networks in accordance with Office of the CIO and IT Security policies and procedures. The architecture of the network will be the responsibility of the Government. The contractor shall monitor the wired and wireless networks and establish procedures for fault, configuration, and performance management. Network management reports shall be provided to the appropriate NASA offices as requested. The contractor shall provide 24x7 network support to maintain continuous network operation with a 6 hour restore to service outside of the principal period of maintenance (off hours can be monitored through automated health monitoring). The contractor shall administer, implement, setup, configure, test, design, and support a center telephone service which would include mainly using a VoIP solution to provide DFRC personnel with various methods of telephone interoperability. This will include coordinating requirements for support with outside customers and vendors. Service will include all areas of telephony including voicemail, secure phones, fax and secure fax consolidation, group paging, integration capabilities and flexibility for technology infusion. Provide call accounting reporting for audit and cost accounting. 6.3.1.5 System Administration The contractor shall provide system administration support for centrally managed servers and Engineering/Laboratory Systems for all DFRC customers including FDAS. The contractor shall maintain centralized servers that are identified as providing services internally to the OCIO or externally to center organizations. This involves hardware maintenance, to the board level, operating system maintenance, software installation, and upgrades. The contractor shall ensure that hardware and software are maintained and provide support for centrally managing hardware and software maintenance contracts for the center. The contractor shall ensure that backups are performed according to set procedures and schedules, The contractor shall adhere to standards identified in NPR 2810, and the DFRC OCIO policies. System configuration requires that the OS and required patches be maintained as per Agency and Center policies. The contractor shall keep accurate records of system information including hardware and software configuration. The contractor shall install security/vulnerability patch updates and install operating system level patches and upgrades to include new versions. The contractor shall participate in planning, installation, testing, and release of hardware and software upgrades and modifications. This could include operating system releases, security patches, and changes in system hardware or peripherals.
The contractor will continue to maintain the cable plant management system that documents the cable plant and provides trace route data. This system provides the basic foundation of cable plant documentation. The contractor shall update the automated documentation tool to reflect the current configuration of the center with the last 30 days. Access to the information in the cable plant management system database shall be granted to other contractor parties responsible for cable plant management within their areas. This access shall be provided via a user interface providing access to necessary data. The contractor shall be responsible for inputting the cable plant data from the areas outside of the contractor control as approved by the task monitor. 6.3.1.7 Help Desk, Operator and CR Scheduling Services The contractor shall provide a single interface to the DFRC customers to support information technology problems and requests not provided under the ODIN contract. This support includes Business System applications, network, phone, PKI, account management, NDPDS updates, etc. The contractor shall provide customer satisfaction surveys to customer after incidents have been closed. The contractor shall provide monthly metrics of customer satisfaction results. Provide a consolidated message distribution capability for all IT, utilizing public and/or user centric emails and over head pages. The contractor shall provide a consolidated message distribution capability for all IT, utilizing public and/or user centric emails and over head pages. The contractor shall be responsible for scheduling and operating (when required) the Center’s conference rooms. Conference Room support involves maintaining the schedule, coordinating customer requirements and arranging for equipment to meet those requirements by routing work orders to the established work groups responsible for this work. The contractor shall also develop/maintain current "user guides" for equipment provided in each room. The contractor will provide telephone operator service for the Center. 6.3.1.8 Agency IT Vulnerability Scanning Support The contractor shall provide support to accomplish Agency-wide IT Vulnerability Scanning. This is an Agency IT Security project to manage the vulnerability tools required for vulnerability scanning and reporting used by all NASA Centers, activities, and system owners. The contractor shall provide system administration support to all equipment and applications associated with this task. The contractor shall work with IT Security and System Administrators to document IT Security System hardware and software configurations. Ensure documentation is updated whenever configurations change. 6.3.1.9 IT Systems Engineering Project Support The contractor shall provide support for the development of IT solutions to meet the needs of their customers. The contractor shall assist in the development and maintenance of IT Security Plans for the projects and provides input to any other related Project or IT Security Plans as required. The contractor shall work with Project Engineers, IT Security and System Administrators to document IT Security System hardware and software configurations. Ensure documentation is updated whenever configurations change; follow configuration control policies and procedures. 6.3.2 Multimedia Services 6.3.2.1 Administrative Audio/Video and In-Flight Video Support for Dryden’s audio and video systems will require expertise in both analog and digital systems. The contractor shall operate all audio and video equipment and perform all functions related to the production of video products which include the switch room video programming,TV Vans and production operations and associated equipment. The contractor shall provide quality video coverage in support of research, test and other aircraft, including air-to-air video and production of live television coverage of Shuttle landings and other special events, suitable for release to national news media and NASA Select; the work performed shall include on - and off-site locations. The contractor shall provide in-flight video camera operation as requested. Contractor responsibilities shall include: Operate a variety of equipment and systems, including: color and monochrome TV camera equipment; video switching and distribution systems; video special effects equipment; recording, playback and editing systems. Operate all equipment in conformance with Federal Communications Commission (FCC) guidelines and regulations. Provide operation and maintenance of video systems (e.g. cameras and supportiing equipment) in two vans of varying capability and complexity. These vans are used primarily to support Shuttle landings, but they are also used to monitor and record various flight research and test missions and training activities. Such support may require short term increases in staff (freelancers may also be utilized). Provide video support of press conferences, technical conferences, ceremonies, or similar events. Maintain Center IPTV System. System includes 16 Channels of Standard Definition video that is distributed through the local Dryden network to Center desktops and approved set top units. HD channel distribution is in-work. Responsible for installation, repair, upgrade, configuration control, inventory control and maintenance of the DFRC security system, including 100 plus cameras, security control center equipment such as monitors, video switcher and NVRs Provide support for operation, setup and configuration for audio and video support of major events (award ceremonies, safety activities, major All Hands meetings, Colloquiums, etc.) These events are often held in various locations both on and off-Center. Inventory control and accountability of all equipment associated with this support. Document and produce video production of NASA projects, programs, and special functions, including live television releases to commercial networks. This is performed in the DTCC using multiple video sources from the video vans, the WATR video control center, long range optics, and other sources as required. Operate and provide support for video dubbing. This includes digital conversion and posting to electronic sites and maintaining a log of videos in an electronic database which identifies the tape, time frames, brief description, and recording format (i.e. HD, analog, SD). All video dubs are to conform to NTSC and broadcast standards. Provide closed captioning (CC) for the hearing impaired on existing and new videos to be presented to the public or to employee groups that include individuals with hearing impairment. CC shall be provided in English, but other languages may be required. CC is a requirement under the Americans with Disabilities Act (ADA). Production engineering and operation of a variety of video equipment and systems, including: post-production equipment, video special effects equipment; recording, playback and editing systems; and other equipment required for the generation and support of TV productions. Conformance to the Electronic Industries Association (EIA) Electrical Performance Standard for Television Relay Facilities, and compliance with Network Transmission Committee Report Number 7, FCC regulations, and procedures recommended by specific equipment manufacturers and by the Society of Motion Picture and Television Engineers (SMPTE). Where conflicting direction exists, the contractor shall notify NASA and recommend a course of action, which will resolve the conflict. Compliance with the directives and guidelines of the Dryden RF Spectrum Manager in the use of Government radio frequencies for the transmission of video and/or audio signals. Provide design and engineering support for various conference rooms across the center including off-site areas. This support includes interfacing with NISN Video Teconferencing systems; installing and wiring new video cabling, programming support for panel to switch between components and providing the capability of network and video connections on the conference room table. Provide NISN ViTS Coordination of Reservations & Operations for one full service room and nine other network modes of video conferencing to include point-to-point or multipoint, and may include any combination of IP and ISDN video rooms with additional Voice or Video capability. Some or all services are used in each coordinated event scheduled in either Remedy or NRS. Provide operations of Conference Room LifeSize systems. Maintain and operate systems in two vans that are used primarily to support Orbiter landings, but they may be used to monitor and record various missions and training activities. The two vans include cameras and related equipment, audio and video recording equipment, and microwave transmission equipment. Develop and install video system equipment in the video vans when required by NASA. Maintain and operate audio and video equipment in the Dryden Television Control Center Maintenance of all feeds to the RF cable television distribution system with the exception of commercial signals from Dryden’s three satellite dishes. Maintain all feeds between the WVCC and DTCC. Maintenance of approximately 10 feeds from the DTCC to the Strategic Communications building External Affairs Office (EAO) Complex and a demarcation location for the news media interface in the vicinity of the Integrated Support Facility (ISF, Bldg. 4825). Maintenance of all video and video distribution systems and the hardware required to interface these systems with the NASA Integrated Services Network (NISN). Coordination with the required network control center to validate the video circuit prior to use. The use of satellite video circuits must be scheduled by Goddard Space Flight Center (GSFC) prior to video conference or distribution operations. The validation procedures for interfacing with the two groups includes operating a video test pattern generator, wave form monitors, oscilloscope's and audio test equipment for the purpose of analyzing test signals, which must conform to the NTSC standards. Operate digital coder/decoders used for transmission of video between NASA sites and maintain/repair all portions of the Codecs that are not proprietary. Ensure that all operations conform to the Electronic Industries Association (EIA) Electrical Performance Standard for Television Relay Facilities, with Network Transmission Committee Report Number 7, with FCC regulations, and with procedures recommended by specific equipment manufacturers and by the Society of Motion Picture and Television Engineers (SMPTE). Where conflicting direction exists, the contractor shall notify NASA and recommend a course of action to resolve the conflict. Video support to the WATR Video Control Center is described under Range Video Systems, Section 6.1.5. 6.3.2.2 Administrative and In-Flight Photography The contractor shall provide photography services and products including operation and maintenance of photo/electronic imaging equipment. The work performed shall include on - and off-site photo shoots; onsite studio photography; electronic imaging; and photo processing services. The contractor shall provide in-flight photography camera operation as requested. 6.3.2.3 Graphics and Illustration Services The contractor shall provide the capability to support production work in graphic design and technical illustration for presenting important data for the engineers; for promoting and documenting important events, and for support of the Strategic Communications Office. The contractor will provide oversight of graphics and illustration services including all planning, organizing, review and control functions. The contractor will perform research as necessary to ensure that final graphics products faithfully reflect the items depicted. The contractor will operate art and electronic graphic equipment including desktop publication and computer-aided design tools to produce documents, drawings, diagrams and artwork. 7.0 Acquisition Support of the Global Hawk Project The contractor will acquire equipment, materials and services that are essential for the successful operation of Global Hawk missions. These items will support the development of the GHOC systems that support the flight operations capability and the payload operations capability. ACTIVE WBS’s for RF&ESS
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