Bsp manual for Agents – Local Procedures
Handling of Refunds by IATA Members
Download 1.15 Mb.
|
- Navigate this page:
- 14.11 REPORTING CALENDARS
14.10.4 Handling of Refunds by IATA MembersThe Passenger Sales Agency Rules doesn’t stipulate the time-frame on refunds by IATA Airlines. Under the provisions of IATA Resolution 824r, Airlines are recommended to authorise the use of GDS refunding applications for totally unused traffic documents. In all cases airlines shall expedite refunds on unused or partly used traffic documents in accordance with the following practices: Unused traffic documents Airlines will ensure that valid refunds on totally unused traffic documents are made or authorised not later than the following remittance date after the refund application is received from the Agent by the Carrier. Partly used traffic documents Airlines will ensure that refunds on partly used traffic documents are made or authorised by not later than two months after the refund application is received from the Agent by the Carrier. In China the refund procedure for partly used traffic documents is the same as unused traffic documents. The practice is that valid refunds are made or authorised not later than the following remittance date after the refund application is received from the Agent by the Carrier through system. 14.11 REPORTING CALENDARS14.11.1 GeneralThe reporting calendar shows all important dates of the BSP remittance process. Agents are obliged to check the dates in the calendar. 
Download 1.15 Mb. Share with your friends:
|