Consumer behaviour



Download 1.64 Mb.
Page22/22
Date28.05.2018
Size1.64 Mb.
#50674
1   ...   14   15   16   17   18   19   20   21   22
Questionnaire


  1. Do you drink Beer?
    yes No



  2. How often do you drink Beer?
    Occasionally Regularly



  3. What type of Beer is consumed by you?
    Strong Mild Both

    3(A.) Which Brand is preferred by you in Strong…………….?


    3(B.) Which Brand is preferred by you in Mild………………?



  4. What are most determinates factor affect you while purchasing Beer?
    Taste Brand Name Price Other



  5. Have you heard about Mohan Meakin Ltd.
    Yes No



  6. What do you feel about the rating of MML’s Products?
    Good Satisfactory Poor



  7. How much Beer is consumed by you within one time?
    1Bottle 1-2Bottle >2Bottle



  8. You drink Beer usually when you are
    In the Party/with friends
    In sad moment
    In Happy
    No reason



  9. Does the retailer force you to purchase other Beer in the absence of demanded Beer?
    Yes No.


  10. You like to consume the Beer at
    Home
    Bar/Pubs
    Restaurant/modal shops
    Open Space



  11. Do you want to give any suggestion to MML for their product?
    if yes then Please …………….



  12. Personal Information
    Name: _______________________________________
    Address: _______________________________________
    Sex: _______________________________________
    Age: _______________________________________
    Marital status: _______________________________________

Occupation: _______________________________________

Thank you very much for your kind co-operation.



    1. FOR RETAILORS:





  1. How many Brands of Beer is sold by you?
    ……………..



  2. Which type of Beer is mostly demanded by the consumer?
    Strong Mild Both



  3. Which Brand in Mild Beer is mostly demanded………………



  4. Which Brand in Strong Beer is mostly demanded………………



  5. How much quantity of Beer sold by you of MML daily?
    <10 cases
    10-20cases
    >20cases



  6. Which Brand of MML has good sale in the Market?
    Golden Eagle
    Meakin10,000
    Gold Lager
    Other



  7. Do you satisfied with the distribution system of the MML?
    Yes No



  8. Do you think that promotional expenditure helps to boost sales?
    Yes No



  9. Do you think that sales can be affected by providing scheme to you and consumers?
    Yes No



  10. Biggest competitors of MML in the market.
    ……………….




  1. Does the company representative visit your outlet regularly?
    Yes No



  2. Do you want to give any suggestion to MML for improvement?
    if yes, then ………………………..



  3. Personal Information
    Shop Name:
    Address:


Consumer behaviour towards consumption pattern of beer brand by the consumers of Lucknow city

Research Guide

ACKNOWLEDGEMENT


Preface
In the changed business scenario, where organizations are required to compete globally, benchmarks have also become global, organization survival and excellence requires not only meeting the targets, but also setting up of global standards. In the present scenario, to achieve world class excellence or even surpass them depends upon the efficiency marketing scenario of the company, which is the most important for any organization.
The quest of productivity, quality and speed has spawned a remarkable number of management tools and techniques. Total quality management, bench marking, and Time based competition. Out servicing partnering, reengineer, change management of feeling the gap between the originations and the consumer, on the bases of market research are conducted by the big organizations.
Today’s world is a world of competition. The concept of marketing is totally has been changed, in every field customer became aware, now the market is customer oriented. The prime motive of the company should be customer delight hence to survive and achieve higher goals.
Beer is one of the alcoholic products. ‘Beer’ it self has a niche in the market. A certain age group people use to drink for the shake of just showing which people take it just as a substitute to Whisky and do not Jan as that of whisky.
Alcoholic products are excisable item, which is controlled by the Government. The Government earns much money from Alcoholic product due to much excise duty on Alcoholic product. The liquor company work under the rule and regulations of the Government. It is very necessary and compulsory for distributors of alcoholic to take license from the Government.
Present study is aimed with objectives to

  • To determine the Market position of Beer produced by Mohan Meakin Ltd.

  • To determine the perception of consumer towards beer of Mohan Meakin Ltd.

  • To know the market share of Mohan Meakin Ltd. Regard to beer only.

  • To determine the competitors of Mohan Meakin Ltd.

  • To analyzing the market expansion in future.

The Project Report consists of six chapters and selected bibliography. The first three chapters include as Introduction to consumer behaviour, review of previous literature which include company profile, competitors list, product list, company’s strategies, market position etc. and objectives of study. Research methodology and research design of the Study is presented in fourth chapter. Fifth chapter includes research findings and chapter six contains conclusions and limitations of the dissertation. It is hoped that the Project Work will be able to achieve its stated objectives.

CONTENT SHEET




ACKNOWLEDGEMENT


DECLARATION

PREFACE


List of Tables





TOPIC

PAGES

From – To


1

2.

3.



4

5.

6.


Introduction to Consumer Behaviour

Review of Previous Literature

Objectives of the study and Research Methodology

Analysis of Survey Results.

Conclusions and Suggestions.
Bibliography

Annexure


1-21

22-60
61-64

65-76

77-79
80-81


VIII-IX

X



Lists of Tables

S.No

INDEX

Page No.

1
Age wise classification of respondents

77

2

Sex wise classification of respondents

78

3

Marital status

79

4

Education level wise classification of respondents

80

5

Residential background

81

6

Classification of respondents on the basis of family size


82

7

Monthly income of the respondents

83

8

Present nature of industry


84

9

Job profile of the employees

85

10

Category of employment

86

11

Nature of job in the organization

87

12

Importance of job in the organization

88

13

Matching of job with salary


89

14

Association of Respondent’s perception about matching of their job with their educational qualification

90

15

Provision for financial incentives


91

16

Type of incentive


92

17

Kind of incentives

93

18

Prefernce of incentive


94

19

Satisfaction with the kind of incentive

95

20

Suggestion for incentive

96

21

Utilisation of professional capability

97

22

Degree of Association of Employee's educational qualification and utilisation of their professional capability



98

23

Willingness to work outside lucknow


99

24

Degree of Association of respondents age and their willingness to work outside Lucknow


100

25

Reason of not working outside lucknow


101

26

Interest of organisation in the welfare of its employees


102

27

Degree of Association of provision of financial incentive for the good job done and interest of organisation in the welfare of employee's


103


BIBLIOGRAPHY

Books:

  1. C.R. Kothari, RESEARCH METHODOLOGY , Wishwa Prakashan Jaipur, 1990.

  2. Prof. P.C. Tripathi, Human Resource Development, Sultan Chand and Sons, New Delhi, 1st Edn., 1997.

  3. Dr. C.B. Gupta, Human Resource Management, Sultan Chand & Sons, Educational Publisers, New Delhi 1st Edn., 1996.

  4. Gupta, S.P., Stastical Methods, 9th Revised Edn., 1997, S, Chand & Sons, New Delhi

  5. Thakur C.P. and K.C. Sethi, Industrial Democracy: Some Issue and Experience, Shri Ram Centre for Industrial and Human Resourc : New Delh 1973.

  6. Virmani B.R. Worker Participation in Management , Macmillon Company of India Ltd, New Delhi 1978

  7. Chandra S. Grivence Procedure: A survey of Practice of India , Administrative Staff College of India, Hyderabad 1968.

Journals:



  1. Davis, William L. (1993). Performance appraisal: How extension agents view the system. Journal of Extension. Winter, Vol. 31 (4): 15-17.

  2. Hejazi, Y. (1988). Extension agent's job attractions. Iranian Journal of Agricultural Science. Vol. 18 (3-4): 27-38.

  3. Gani, A. (1998). Appraising the performance appraisal systems. Indian Journal of Training and Development. Vol. 28 (2): 60-70.

  4. Jabeen, Shagufta (1997). Satisfaction of performance appraisal in private and public organization. HRD News Letter. July-Aug. 1997. p. 7-10.

  5. Muralidhar, S. (1993). Employee performance appraisal. Excellence in supervision. Vol. 9 (4): 146-150.

  6. Patterson, Thomas F. (1987). Refining performance appraisal. Journal of Extension. Winter. p. 165-18

  7. Riggs, Kathleen. (1993). Job satisfaction in Extension. Journal of Extension. Vol.31 (2): 23-28.

  8. Singh, D.P.N. and Singh, Ashok Kumar. (1990). Employee's performance appraisal - where it can lead to? Paribandh, Oct. 1990 - Mar. 1991. p. 10-15.



Websites:


    1. www.hrfolks.com

    2. www.google.com



Chapter 1

Consumer Behaviour






Download 1.64 Mb.

Share with your friends:
1   ...   14   15   16   17   18   19   20   21   22




The database is protected by copyright ©ininet.org 2024
send message

    Main page