Creating and exploiting aggregate information from text using a novel Categorized Document Base abstract



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8.LIMITATIONS AND FUTURE WORK


As is evident from our earlier experimental evaluation (Section 6), the aggregate statistics obtained from categorized text vary in their usefulness. This can be due to a number of factors, including ambiguous terms, presence of negation and antonyms, alternative word forms, the tone of the text, intermingling of information from unrelated themes or from multiple taxons in single documents, document duplication, reporting biases, time and location specificity, relativity of reference points used for comparison (e.g. 40°F may be ‘warm’ for an Alaskan but not for a Floridian), human population biases, precision and recall of the underlying search engine and relevance of its results, number of documents per taxon, asymmetry in the number of child categories per parent taxon, disjoint phrases, distinguishing between expressions of consumer demand and expressions of market supply, and other issues. Further experiments are required to determine the influence of a number of possible alterations to our technique: for example, using short snippets of text instead of full documents, only storing certain documents types for each category (e.g. only news articles for that category or only encyclopedia articles for that category), or using more or fewer documents per category. For reasons of space, we leave it to future work to comment in more detail on the CDB limitations described above, the mechanisms that can be used to mitigate their influence, and the observed effects of alterations to our core technique.

9.SUMMARY


In this paper, we have illustrated an approach for populating and exploring Categorized Document Bases (CBDs). CDBs represent a helpful middle ground between unstructured and structured data, since the documents are well-organized (categorized), though not structured. The CDB is a rough tool, capable of producing plausible comparisons of categories against each other only when the categories are starkly different (as in the case of many non-population-sensitive industries).

When setting up the CDB, it is important that category descriptors are unambiguous and sufficient highly relevant documents exist for even obscure categories in the classification scheme. The aggregate statistics are independently useful, but can also be integrated with structured data for the categories – for example, using bubble charts or tables, and using category identifiers to cross-reference from the aggregate statistics for each document category to the traditional structured numeric data.

We assessed the reasonableness of our CDB approach through a number of experiments that compared our aggregate results for each category to closely related numeric data, to determine whether our proxy measures – aggregates derived from textual data – correlate at all with their quantitative counterparts obtained from well-accepted structured sources. Our experiments seem to indicate that, for a taxonomy such as the US GSA GLC list of US locations, where the CDB can be mechanically populated with relevant content for each category, the CDB appears to produce a plausible reflection of both natural and market phenomena in multiple industries, but only in industries where the locations under comparison diverge substantially. The results, therefore, appear to partially support the hypothesis at the start of this paper that our CDBs can allow mountains of text information on locations to be distilled into sensible comparisons of those locations.

We described some applications of our research, including market research, sales lead prospecting, and rapidly obtaining insights into new collections of topics or items. We also briefly documented a number of limitations we have found in the CDB population and exploration process – helpful repairs and alterations, which improve the quality of the results are outside of the scope of this paper and will be discussed in detail in future work.



In summary, we have described and evaluated a method for the creation and exploration of Categorized Document Bases, and shown, through varied experiments, that our method can be useful. Our experiments indicate that the CDB method should be generally useful when one wants a ranking of categories in non-population sensitive industries, and can tolerate some error, and independent data of good quality does not exist. It would appear that the CDB approach we have proposed presents a promising new approach for the benefaction of additional value from textual documents, but much further work is needed to refine the CDB construction and usage method presented.

10.ACKNOWLEDGMENTS


Our thanks to the following research assistants, who assisted with the implementation and evaluation of the features and algorithms described in the main text:

  • taxonomy importation scripts: Jason Gurwin, Debbie Chiou.

  • population routines: Joseph Leary, Ryan Mark Fleming, Shawn Zhou.

  • results visualization features: David Gorski, Ryan Namdar, Adam Altman, Ankit Choudari, Michael Pan, Myron Robinson, Mark Weinberger.

  • experimental evaluation: Shawn Zhou, Ava Zhiyang Yang, Aditya Mehrotra, Peng Chen, Anjay Kumar, Anjay Aushij, Erik Malmgren-Samuel.

Thanks are also due to:

  • John Ranieri and Ray Miller, of Du Pont Corporation ( http://www.dupont.com/ ), for championing CDB experiments within Du Pont, and providing feedback on the results.

  • Chris and Natasha Ashton, of PetPlan USA pet insurance ( http://www.gopetplan.com/ ), for the provision of PetPlan’s dog health insurance sales data.

  • The reviewers, whose suggestions were very valuable in improving the content of this paper.


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