Delivering our purpose – update on our progress in 2016/17 Table of Contents


Committee for Sustainable and Responsible Business (CSRB)



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Committee for Sustainable and Responsible Business (CSRB)


Member

Eligible to attend

Attendance*

Sir Michael Rake

2

2

Tony Chanmugam**

1

0

Niall Dunne

2

2

Phil Hodkinson

2

2

Baroness Margaret Jay

2

2

Lisa MacCallum***

2

2

Gavin Neath****

2

2

Gavin Patterson

2

2

Gunhild Stordalen

2

0

Jasmine Whitbread

2

2

Alison Wilcox

2

2

* Shows number of meetings attended / number eligible to attend

** Stepped down from the CSRB on 13 July 2016

*** Appointed to the CSRB on 6 July 2016

**** Stepped down from the CSRB on 31 December 2016


Accountability

Our Operating Committee, chaired by our chief executive, Gavin Patterson, has collective responsibility for running our business and executing our strategy. It monitors the group’s financial, operational and customer service performance, and has cross-business oversight of all our lines of business. It also reviews the group’s principal risks and considers potential opportunities. Our chief sustainability officer, Niall Dunne, met with the committee six times this year.


Targets for environmental and social activities within each line of business are set by the Operating Committee. The chief executive officer of each line of business is accountable for meeting these targets. Their remuneration is based on both financial and non-financial performance measures. This is reflected in a scorecard that tracks progress on objectives related to each of our 2020 ambitions.

Wider governance

Other governance bodies support our purposeful business activities. These include:


Purposeful Business Steering Committee: seeks to inspire our people to engage with BT’s purpose, through their day job or by supporting community activities. Made up of senior representatives from across the business. Normally meets quarterly.
Disclosure Committee: reviews all significant announcements for accuracy and compliance requirements. Made up of the group chief executive, finance director and other senior executives. Chaired by the company secretary.
Compliance Programme Panel: responsible for advising, monitoring and assessing BT’s key compliance programmes. Reviewed programmes on broadcast compliance, anti-corruption and bribery, privacy and data governance, and conflict minerals this year. Chaired by our group general counsel and company secretary. Normally meets quarterly.
Design Council: responsible for aligning our capital investments in our networks, systems, platforms and products, so that they reflect our strategy, serve the need of our customers and are delivered cost effectively. A sub-committee of the Operating Committee. Normally meets monthly.
Human Rights Steering Group: oversees governance and processes relating to human rights. Includes senior representatives from across the business, to oversee the implementation of our human rights programmes. Chaired by our CEO, Consumer. Reports through the Operating Committee to the Board. Normally meets quarterly.
Group Health, Safety and Wellbeing Forum: represents all lines of business with support from specialists in areas such as health and safety, legal and audit. Chaired by our group HR director. Reports through the Operating Committee to the Board. Normally meets quarterly.
Environmental Management Compliance Steering Board: focuses on our most significant environmental risk areas, including climate risks. Chaired by the head of our energy and environment unit. Represents all lines of business. Reports to the audit & risk committees of each line of business in the UK, regional governance committees outside the UK and the Operating Committee. Normally meets monthly.
Being responsible

Being a responsible business is fundamental to delivering our purpose. We strive to behave ethically. Learning from the challenges of this year will make us a stronger company.



Overview and highlights

We take our responsibilities seriously – to our people, our customers, our suppliers and society. This is how we deliver our purpose and maintain trust.

We want to have a positive impact on our stakeholders and add value to society. To do this, we must do business responsibly.

We respect human rights. We expect our suppliers to do the same.

We hire great people and help them build their careers in an inclusive and healthy environment at BT. We work hard to improve our customers’ experience, protect their privacy and help them navigate the web safely.

And we make a strong economic contribution by creating jobs, paying tax and investing in society.



Being responsible

We are committed to the principles of ethical behaviour and respecting human rights. Applying these principles helps us do business responsibly, as we extend our impact throughout our value chain.



Our suppliers

Our people

Our customers

Society

  • Developing talent

  • Engaging our people

  • Creating an inclusive workplace

  • Promoting wellbeing

  • Investing in society

  • Contributing to the economy

  • Paying our taxes


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