Figure 12. Dell EMC Enterprise Support modelDell EMC ProSupport One for Data CenterProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than assets. This offering is built on standard ProSupport components that leverage our global scale but are tailored to your company's needs. While not for everyone, this service option offers a truly unique solution for Dell Technologies largest customers with the most complex environments Team of assigned Services
Account Managers with remote, onsite options Assigned ProSupport One technical and field engineers who are trained on your environment and configurations On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect
● Flexible onsite support and parts options that fit your operational model A tailored support plan and training
for your operations staffProSupport for HPCThe ProSupport for HPC provides solution-aware support including Access to senior HPC experts Advanced HPC cluster assistance performance, interoperability & configuration Enhanced HPC solution level end-to-end support Remote pre-support engagement with HPC Specialists during
ProDeploy implementationLearn more at
DellEMC.com/HPC-Services
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