Document name: Maintenance & Operational Procedures for the control of Legionella, water hygiene, ‘safe’ hot water, cold water, drinking water and non-drinking water. Document type



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3.3 Outlet Management

3.3.1 Showers


This section does not apply to showers in small domestic properties which are the responsibility of tenants.
Showers are run daily as part of the daily cleaning procedure, including regular use as part of normal operation on the dept./ward.
The heads, roses and hoses of showers will be subject to quarterly clean and descale.
It is recognised that point-of-use shower head filters to 0.2um do not eradicate Legionella and risk seeding other parts of the system. Generally they will not be continually used in the long term. In all cases the Infection Control Officer [Water] will determine the necessity of such filters.

3.3.2 Thermostatic Mixing Valves [TMVs]


Shall be operated in accordance with the temperatures outlined in 1.2.1.2.
All TMVs shall be checked every 6 months, where pre. TMV and outlet temperatures are checked including a failsafe check [LEG43].
On an annual basis each TMV will be subject a strip down and overhaul including temperature and failsafe check [LEG47].cid:image003.png@01cc1423.5d843ca0

3.3.3 Little Used Outlets*


Normal daily operation on the dept. /ward by staff and patients of outlets and the daily cleaning procedure of outlets are considered regular use for an outlet.
Outlets which are rarely used (less than twice a week) should preferably be removed, or run twice a week for a 3 [three] minute period each occasion.
A memo is to be issued to all department heads outline their responsibility for ensuring daily use of all outlets through normal operational use by staff and patients and cleaning is be implemented. Where this is not the case the memo further advises the department head that alternative options to be taken to manage the risk of reducing stagnant water in the system will include placing the outlet on a twice weekly flushing programme including the completion of record form LEG26. OR, the department head must request the removal of the outlets and associated pipework and provide funding for the task to be completed.

* Outlets include the following types: showers, baths, wash hand basins, sinks, WCs, sluices, bidets, taps.

3.3.4 Flexible Pipe Installations

When completing an installation all fittings will be made with fixed tails direct to the outlet. Flexible tails for installations shall only be used when fixed tail installation is not possible on the following appliances: Hi – Lo bath / wash hand basins, washing machines and dishwashers. When flexible tails have been installed then a check valve shall also be fitted pre flexible tail.

3.3.5 Safe Purging of Stagnant Water


Stagnant water may potentially contain large numbers of legionellae. In order to avoid the risk of legionellosis, precautions are taken to avoid the creation of aerosols and to avoid the exposure of people to any unavoidable aerosols.

The specific precautions may vary according to the particular circumstances, but typically include:-



  • Running a hose from the outlet into a container of clean water;

  • Running hoses directly into a drain cover;

  • Running fire hoses at a distance from occupied buildings;

  • Closing windows and air conditioning intakes where aerosols are created outdoors;

  • Wearing respiratory protective equipment [remember this does not protect nearby members of the public and others who are not wearing masks].

Care should be taken to avoid the possibility of back siphonage into mains water supplies.


3.3.6 High Pressure Hoses


These units create considerable aerosol and as previously mentioned the use of such devices should be avoided. Where this is not possible then the water supply to such units must be from a drinking water supply and have a suitable air gap (i.e. the hose end of the device must not be inserted in a body of water whilst in or out of use) to prevent back siphonage.

3.3.7 Anti-Ligature Taps


Anti-ligature taps include the following types:

  • infra red,

  • tactile,

  • push non-concussive.

These taps are installed for anti-ligature purposes. These types of taps bring with them water saving economies, which could impact on the turnover / through put of water being reduced when compared to a regular turn on / turn off tap. To ensure adequate through put of water from these taps each run time should be programmed for a minimum of thirty seconds whilst having the highest turnover possible (ideally turning over 6 litres of water in a minute).


As part of the cleaning regime the anti ligature taps outlet and shower head outlets are sprayed with a disinfectant solution (typically Milton solution) once a week. These fittings require specialist tools to remove the diffusers, the once a week spray of the outlets will assist with reducing any potential build up of dirt and contamination within the fittings. This process involves a contact time of 2 minutes on the outlet followed by 3 minute flush.

3.3.8 The Safe Operation of Mains Fed Chilled Drinking Water Units / Vending Machines / Ice Machines.

Mains fed chilled drinking water units, vending machines and ice machines should be used regularly on a daily basis.


Where it is suspected such a device has not been operated for periods greater than one week it should be discharged with the spray head under water to prevent the release of aerosols.
If the device is not required they should be isolated from use and removed. The supply feed pipe work will also be removed and cut back to the T joint of the main supply.
The installation of such devices should be from a drinking water supply, the water supply to the unit will not exceed 3 metres from a high use outlet.
Each cold water dispenser will:


  1. The suppler / installer will provide a risk assessment and a work method prior to any installation.

  2. Estates will be notified of the planned installation and they will then provide a connection for the suppler / installer of the device to connect too. The water supply to the device will not exceed 3 metres from a high use outlet.

  3. The supply feed to the device shall not be exposed to heat sources i.e. heat exhaust vent at the rear of the device / radiator.

  4. A chlorination certificate for each device installed will have to be supplied by the suppler / installer.

  5. If a ward / dept. require such a device they will have responsibility to ensure a maintenance contract is in place.





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