Emergency Management Plan Revision of May 1, 2011
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- RESPONSIBILITIES Preparedness / Mitigation
- Recovery Continue repair functions as required by the incident. Develop and implement “Stand-Down” plans as appropriate. Follow-Up
- Coordination With Other Utility Providers
- Recovery Continue assistance functions as required by the incident. Develop and implement “Stand-Down” plans as appropriate. Follow-Up
- Event Specific Guidelines
- Hurricane SITUATION
- THREAT or HAZARD INFORMATION
- SAFFIR / SIMPSON HURRICANE INTENSITY CATEGORIES
- Storm Watch
- Beginning at OPCON 4 through a return to normal operations, Billing and Collections Department should suspend issuance of non-payment meter pull work orders.
- Common Objectives ( ALL Departments and ISFs)
- RESPONSIBILITIES OPCON 5 ISF-1 DIRECTION and CONTROL
- ISF-2 HUMAN RESOURCES and ACCOUNTABILITY
- ISF-3 EMERGENCY COMMUNICATIONS
- ISF-4 EMPLOYEE WELLBEING Review ISF-4 . Review Hurricane Plan Section 3.1.6, Common Objectives . ISF-5 DISPATCH
- ISF-7 SITUATION STATUS (SITSTAT)
- ISF-10 WATER DISTRIBUTION
- ISF-12 WASTEWATER COLLECTION
- ISF-14 SAMPLING and ANALYSIS
- ISF-16 INFORMATION SYSTEMS
INTRODUCTION For the purposes of this ISF, Facility Locates refers to the physical locating and staking or marking of lines, valves, and other facilities necessary to assist in restoring the system to normal operations.
To utilize all available resources in locating and marking GSWSA facilities to assist both GSWSA emergency response actions and in support of other utility providers.
The Inspections Department has overall responsibility for the locate function.
Preparedness / Mitigation Ensure all primary and support personnel are familiar with their duties and responsibilities under this plan. Coordinate with potential support departments, to pre-plan tentative roles and responsibilities. Response Obtain briefing and receive instructions from appropriate Incident Command Staff. Coordinate emergency response actions with ISF-10 Water Distribution, ISF-12 Wastewater Collections, and ISF-24 Facility Repairs Implement strategies and action plans as directed by appropriate ICS staff. Recovery Continue facility locate functions as required by the incident. Ensure discrepancies found on system maps, or physical changes made in the distribution system are properly forwarded to GIS for map updating. Develop and implement “Stand-Down” plans as appropriate. Follow-Up Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.
PRIMARY: Taps & Repairs SUPPORT: Construction Engineering Water Distribution Wastewater Collections
For the purposes of this ISF, Facility Repairs refers to the repairing of GSWSA’s water and wastewater facilities.
To maintain the integrity and functionality of the water transmission and distribution system and wastewater collection and distribution system.
The Taps and Repairs Department has overall responsibility for repairs of the water and wastewater system.
Preparedness / Mitigation Ensure all primary and support personnel are familiar with their duties and responsibilities under this plan. Coordinate with potential support departments, to pre-plan tentative roles and responsibilities. Response Obtain briefing and receive instructions from appropriate Incident Command Staff. Determine the potential impact of the incident on the distribution system and coordinate with ISF-10 Water Distribution and ISF-12 Wastewater Collections needs. Assist Incident Command Staff in developing coordinated strategies and action plans regarding repairs to the distribution system. Implement strategies and action plans as directed by appropriate ICS staff. Recovery_Continue_repair_functions_as_required_by_the_incident._Develop_and_implement_“Stand-Down”_plans_as_appropriate._Follow-Up'>Recovery Continue repair functions as required by the incident. Develop and implement “Stand-Down” plans as appropriate. Follow-Up Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.
PRIMARY: Engineering Design SUPPORT: Inspections Taps & Repairs Construction Technical Services
For the purposes of this ISF, Coordination with Other Utilities refers to providing locate and coordination assistance to electrical, gas, telephone, Or TV cable providers.
To assist other utilities by providing GSWSA facility locate actions necessary to aid in their efforts to restore their systems to normal operations.
The Engineering Department has overall responsibility for the facility locate functions.
Preparedness / Mitigation Ensure all primary and support personnel are familiar with their duties and responsibilities under this plan. Coordinate with potential support departments, to pre-plan tentative roles and responsibilities. Response Obtain briefing and receive instructions from appropriate Incident Command Staff. Assist Incident Command Staff in developing coordinated strategies and action plans regarding the assistance requested from other utilities. Implement strategies and action plans as directed by appropriate ICS staff. Recovery Continue assistance functions as required by the incident. Develop and implement “Stand-Down” plans as appropriate. Follow-Up Within 10 days of any actual incident, drill, or exercise – review and critique applicable areas of performance and associated plans & procedures. Notify Safety Manager of any necessary updates or revisions to any part of GSWSA’s Emergency Management Plans.
GSWSA and its service area are susceptible to all levels of tropical cyclones, from tropical depressions to severe category 5 hurricanes. These tropical cyclones produce three major hazards: high winds, storm surge / wave action, and rainfall induced flooding. “Hurricane Season” for the Atlantic Ocean is June 1 through November 30 each year, although tropical cyclones have occurred outside of these dates on rare occasion.
Tropical Depression: An organized system of clouds and thunderstorms with a defined circulation and maximum sustained winds of 38 mph (33 knots) or fewer. Tropical Storm: An organized system of strong thunderstorms with a defined circulation and sustained winds of 39 to 73 mph (34-63 knots). Hurricane: An intense tropical cyclone with a well-defined circulation and sustained winds of 74 mph (64 knots) or higher. A hurricane’s strength is rated based on its maximum sustained wind speed.
 
 
 
Storm Surge: A 50 to 100 mile wide swell, or surge of water that is pushed ahead of a land falling tropical cyclone. It is usually greatest in the NW quadrant of the storm, near the eye wall. This surge of high water, often topped by waves, can be devastating. Along the immediate coastline, storm surge is the greatest threat to life and property. Winds: A storm’s winds will be strongest in and near the eye wall. Hurricanes can also produce tornadoes which most often occur in the rain bands well away from the eye. Storm Watch: Indicates the stated weather condition (Tropical Storm or Hurricane) is possible within the Watch area, usually within 36 hours. Storm Warning: Indicates the stated weather condition (Tropical Storm or Hurricane) is expected within the Warning area, usually within 24 hours.
The Operating Condition (OPCON) Levels defined in Section 3.1.5 of the Basic Plan have been applied to the likelihood and possible timing of a storm affecting our area. Many times, GSWSA will typically follow Horry County as they move from one OPCON to another. However, in some situations, GSWSA OPCON levels may vary. The preparedness and response operations and activities defined in this hurricane plan have been separated to coincide with the various OPCON levels outlined below. Once activated, no employee or department shall Stand Down until that specific directive has been given by appropriate Incident Command Staff.
Beginning at OPCON 4 through a return to normal operations, Billing and Collections Department should suspend issuance of non-payment meter pull work orders. Each storm’s intensity and anticipated time of landfall will have a direct impact on the degree to which normal business operations are affected. The following general guidelines are provided to aid the Incident Commander in making business interruption decisions Should a hurricane approach during normal business office hours, the following will serve as guidance for staffing and the closing of the business office. When the sustained wind speed reaches 35 mph and is expected to continue or increase, staff not having emergency or critical facility operations responsibilities may be released. Customer support staff may be retained to continue providing limited customer support services and the phone system would remain in normal operating mode. When the sustained wind speed reaches 40 mph and is expected to continue or increase, all employees not required to remain on duty as emergency personnel or critical facility operators shall be released from duty. The Administrative Office shall be closed and an office closing press release shall be forwarded to the appropriate news agencies. The phone system shall be switched to forward calls to the answering service. Should the answering service anticipate not being available to respond to customer calls, GSWSA staff will continue to provide around the clock customer support services. Should a hurricane occur outside normal office hours, staff will be advised to return to work as soon as conditions allow as determined by the Incident Commander. Staff should contact the Employee Emergency Information Line or their immediate supervisor for instructions.
Ensure that all personnel are familiar with the Basic Plan. Ensure necessary emergency plans and procedures in place and up to date, and that all employees have been trained on them. The “Primary” Department of each ISF shall coordinate and pre-plan as necessary with all “Support” Departments beginning in OPCON 5. Ensure the necessary tools, equipment, supplies, spare parts, etc., are inventoried, available, and in good working order. Augment as necessary. Keep employees informed of key events and activities.
Keep all systems operating efficiently as long as possible considering employee safety and the need to correctly close down facilities to protect them from damage. Shut down facilities and systems in a manner which protects personnel and equipment, makes the most efficient use of limited resources, leaves the facility as protected as possible, and allows for quick reactivation. Provide appropriate and timely information to our customers.
ISF-1 DIRECTION and CONTROL
ISF-2 HUMAN RESOURCES and ACCOUNTABILITY
ISF-3 EMERGENCY COMMUNICATIONS
ISF-4 EMPLOYEE WELLBEING
ISF-5 DISPATCH
ISF-6 TELEPHONES
ISF-7 SITUATION STATUS (SITSTAT)
ISF-8 RESOURCE STATUS (RESTAT)
ISF-9 WATER TREATMENT
ISF-10 WATER DISTRIBUTION
ISF-11 WASTEWATER TREATMENT
ISF-12 WASTEWATER COLLECTION
ISF-13 ELECTRICAL and EMERGENCY POWER
ISF-14 SAMPLING and ANALYSIS
ISF-15 DAMAGE ASSESSMENT
ISF-16 INFORMATION SYSTEMS
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