Enswitch Administrator Guide Enswitch Release 10
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- Navigate this page:
- 19Pattern Menus
- 19.1New Pattern Menus
- 19.2Add New Pattern
- 19.3Export Patterns
- 19.4Import Patterns
- 20People
18.2Number RoutingAll of the system routing options are available on the number form To route to different destinations for different callers, different times of the day or days of the week: 1.Create the number (see section 18.1, Add New Telephone Numbers). If you are using routing by time, make a time group (see section 29.1, Create a New Time Group). Go back into the number settings. 
To add a caller route, click Add a caller route. 
Add a calling number prefix: all calls that match the prefix will be forwarded based on the following setting. Add a description that is displayed on the number page in the list of caller routes. Select a forwarding option. Click Save.
Select a time group. Select a forwarding option. Click Save. Repeat for any other caller prefixes or time groups as desired.
1.Log in to the Enswitch web interface. Go to Features » Pattern menus.
Click New to display the New pattern menu. 
Enter the following: (fields marked with Name: Pattern menu name. Description: This value is displayed in the list of patterns. Owner: This person may edit the pattern menu even if they are not an administrator. Ask caller to enter digits: Select whether or not to ask the caller to enter digits, and if so, how many. Timeout: When asking the caller to enter digits, select how long a timeout to allow between digits. Click Save. 19.2Add New PatternAfter the pattern entry has been defined, you can add patterns to the entry. To add a pattern: 1.Click Add a pattern. 
Enter the following: (fields marked with Description: These must be unique within a pattern entry. Priority: When a higher priority pattern and a lower priority pattern both match, the higher priority pattern is used. Forward matching calls to: The destination to route calls to if all three patterns match. Match: Select whether or not to match the digits and calling/called numbers exactly, by substring, or by a MySQL style regular expression. (An example of a regular expression: ^1234 matches against any number that begins with 1234.) Patterns to match against: Digits Calling number Called number Destination to route calls to when all three patterns match. Click Save. Repeat for other patterns as desired. Set a number or feature code to point to this pattern menu.
1.Log in to the Enswitch web interface. Go to Features » Pattern menus. Click on the pattern to be exported. Scroll to the bottom of the form. Click Export as .csv. The system downloads the pattern. You can view or modify it in a spreadsheet or other application. 
19.4Import PatternsTo import patterns: 1.Log in to the Enswitch web interface. Go to Features » Pattern menus. Click on the pattern menu where you wish to import patterns. Scroll to the bottom of the form. Click Import. 
Browse to the file to import Choose whether to delete all existing patterns in the menu or not. Choose to overwrite existing patterns or not. Click Import. The system will upload the file and add the patterns to the menu. The imported file has the following format: " 1.Log in to the Enswitch web interface. Go to Features » People.
Click New. 
Enter a unique username. Email addresses are a good choice for usernames as they are unique. Fill in the person's details as needed.
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