Flexible element of a retailer's strategy mix is. A merchandise assortment
Download 1.4 Mb.
|
Chapter 15 1) A retailer can most effectively track consumer purchases through ________. B) panel data C) want slips D) want books Answer: A Diff: 1 Page Ref: 413 Skill: Terminology/Concept 2) A want book or want slip is used to record ________. A) budget requests by store operations personnel B) vendors that are preferred by retail personnel C) budget requests for capital equipment D) customer requests for merchandise that is either out of stock or unstocked Answer: D Diff: 1 Page Ref: 413 Skill: Terminology/Concept 3) Customer requests for unstocked or out-of-stock merchandise are recorded in a(n) ________. A) generic product file B) OCR-A system C) UPC system D) want book or want slip Answer: D Diff: 1 Page Ref: 413 Skill: Terminology/Concept 4) Which of the following is not a merchandise source? A) resident buying office B) company-owned C) outside, regularly used supplier D) outside, new supplier Answer: A Diff: 2 Page Ref: 414 Skill: Terminology/Concept 5) A deduction from a bill made by a retailer due to such infractions as late shipping or improper labeling is called a ________. A) penalty B) liquidated damage C) chargeback D) holdback Answer: C Diff: 1 Page Ref: 415 Skill: Terminology/Concept 6) A purchaser of fine antiques is most likely to evaluate merchandise through ________. A) description B) sampling C) inspection D) testing by an independent agency Answer: C Diff: 2 Page Ref: 417 Skill: Terminology/Concept 7) An example of items which should be evaluated by a retailer by inspection are ________. A) college textbooks B) antique furniture C) color televisions D) file cabinets Answer: B Diff: 1 Page Ref: 417 Skill: Terminology/Concept 8) Description buying is most appropriate for ________. A) breakable, perishable, or expensive items B) standardized, nonbreakable, and nonperishable merchandise C) jewelry and art works D) nonstandardized, breakable, and perishable merchandise Answer: B Diff: 1 Page Ref: 417 Skill: Terminology/Concept 9) A new or special order usually results in a ________. A) negotiated contract B) uniform contract C) new task purchase D) consignment sale Answer: A Diff: 1 Page Ref: 417 Skill: Terminology/Concept 10) A regular order is characterized by ________. A) a high degree of negotiation on an ongoing basis B) a high level of opportunistic buying C) a uniform contract with standardized terms D) the use of opportunistic buying by a discounter Answer: C Diff: 1 Page Ref: 417 Skill: Terminology/Concept 11) Opportunistic buying is most commonly utilized by ________. A) full-line discount houses B) off-price retailers C) supermarkets D) specialty stores Answer: B Diff: 1 Page Ref: 417 Skill: Terminology/Concept 12) An advantage to a retailer's placing large orders for merchandise is ________. A) quantity discounts obtained through volume purchases B) lower chance of fashion or functional obsolescence C) lower inventory holding costs D) high inventory turnover Answer: A Diff: 2 Page Ref: 417 Skill: Terminology/Concept 13) The retailer does not pay for items until they are sold and can return merchandise ________. A) when title is transferred on purchase B) when title is transferred when the shipment is received C) for all generics D) in a consignment purchase Answer: D Diff: 2 Page Ref: 418 Skill: Terminology/Concept 14) A retailer can most effectively reduce its inventory risk through ________. A) memorandum purchases B) consignment purchases C) floor-ready merchandise D) private label purchases Answer: B Diff: 2 Page Ref: 418 Skill: Terminology/Concept 15) A logistics system can best be defined as the ________. A) reduction of inventory in a system through more rapid reordering of goods in lower quantities B) use of computer-assisted ordering between retailers and their suppliers C) total process of moving goods from a manufacturer to a customer in the most timely and cost-efficient manner possible D) acquisition and maintenance of a proper merchandise assortment while ordering, shipping, handling, and other related costs are kept in check Answer: C Diff: 1 Page Ref: 422-423 Skill: Terminology/Concept 16) Unlike other methods of inventory management, logistics ________. A) is concerned with the flow of information via paperless means B) regards order processing and fulfillment, transportation, warehousing, customer service, and inventory management as interdependent C) seeks to minimize inventory accumulations in the whole channel system D) seeks to trade off the lower inventory levels with lower levels of customer service Answer: B Diff: 2 Page Ref: 422-423 Skill: Terminology/Concept 17) The logistics aspect of a value delivery chain is ________. A) third-party logistics management B) electronic data interchange (EDI) C) quick response (QR) inventory management D) supply chain management Answer: D Diff: 1 Page Ref: 425 Skill: Terminology/Concept 18) A broad-based approach to supply chain management among a network of trading partners is ________. A) third-party logistics B) collaborative planning, forecasting, and replenishment (CPFR) C) supply chain management D) electronic data interchange (EDI) Answer: B Diff: 2 Page Ref: 425 Skill: Terminology/Concept 19) A retailer reduces the amount of inventory it keeps on hand by ordering more frequently and in lower quantity through ________. A) quick response (QR) inventory planning B) top-down inventory planning C) bottom-up inventory planning D) UPC-based computerized ordering systems Answer: A Diff: 1 Page Ref: 425-426 Skill: Terminology/Concept 20) A disadvantage to the use of frequent ordering in small quantities is the ________. A) loss of quantity discounts B) high investment costs C) high insurance costs D) high storage costs Answer: A Diff: 2 Page Ref: 429 Skill: Terminology/Concept 21) A quick response (QR) inventory planning system is most effective when used in conjunction with ________. A) scrambled merchandising B) floor-ready merchandise C) efficient consumer response (ECR) D) electronic article surveillance Answer: C Diff: 1 Page Ref: 425-426 Skill: Terminology/Concept 22) The use of such strategies as quick response inventory planning, electronic data interchange, and logistics planning in an integrated manner by supermarkets is referred to as ________. A) efficient consumer response (ECR) B) efficient inventory management C) effective inventory management D) supermarket logistics Answer: A Diff: 1 Page Ref: 426 Skill: Terminology/Concept 23) Which one of the following activities by suppliers is not associated with a floor-ready merchandise strategy? A) requiring large minimum order sizes B) placing of special tags on merchandise C) placing merchandise on hangers D) pre-ticketing of merchandise Answer: A Diff: 2 Page Ref: 426 Skill: Terminology/Concept 24) A paperless, computer-to-computer relationship between retailers and vendors is ________. A) electronic data interchange (EDI) B) quick response inventory planning (QR) C) floor-ready merchandise D) a basic automatic replenishment system Answer: A Diff: 1 Page Ref: 427 Skill: Terminology/Concept 25) A retailer can eliminate use of its own warehouses through ________. A) ordering goods in large quantities B) use of direct store distribution (DSD) C) use of electronic data interchange (EDI) with key vendors D) taking advantage of opportunities for quantity discounts Answer: B Diff: 2 Page Ref: 428 Skill: Terminology/Concept 26) Direct store distribution works best with ________. A) perishables B) seasonal merchandise C) fads
D) fashion merchandise Answer: A Diff: 1 Page Ref: 428 Skill: Terminology/Concept 27) Which of the following is an advantage of central warehousing for a chain retailer? A) lower transportation costs to individual stores B) closeness to individual stores C) increased capability of quick response systems D) increased use of mechanization in the processing of goods Answer: D Diff: 1 Page Ref: 429 Skill: Terminology/Concept 28) About what dollar amount in U.S. retail sales is lost each year due to inventory shrinkage (employee theft, customer shoplifting, vendor theft, and administrative errors)? A) $15 billion B) $45 billion C) $50 billion D) $100 billion Answer: B Diff: 1 Page Ref: 431 Skill: Terminology/Concept 29) According to a major study of inventory shrinkage, ________. A) vendors' short shipping accounts for the major cause of inventory shrinkage B) customers steal much more than employees C) employee theft is much higher than shopper theft D) electronic article surveillance is not an effective deterrent of inventory shrinkage Answer: C Diff: 1 Page Ref: 431 Skill: Terminology/Concept 30) Electronic article surveillance seeks to directly reduce inventory shrinkage by ________. A) using cameras to monitor dressing room activity B) reducing theft on specific items that have been targeted by management C) setting up strict rules on the number of goods that can be tried on in dressing rooms at one time D) chaining expensive clothes together to reduce theft Answer: B Diff: 1 Page Ref: 431 Skill: Terminology/Concept 31) A retailer found that a small percent of goods represented a large proportion of the store's total shrinkage. Which of the following strategies would be most effective? A) use of in-store guards B) electronic article surveillance on the affected goods C) use of employee background checks D) use of mystery shoppers to watch for shoplifting Answer: B Diff: 1 Page Ref: 431-432 Skill: Terminology/Concept 32) In a civil restitution law, ________. A) shoplifters cannot plea bargain the minimum state sentence for their crime B) shoplifters must undertake community service as restitution for their crime C) shoplifters must pay for stolen merchandise or face arrests and criminal trials D) employees convicted of stealing merchandise must be registered with local police departments Answer: C Diff: 1 Page Ref: 432 Skill: Terminology/Concept 33) An effective store security program needs to be operational ________. A) only when the store is closed B) only when the store is open C) only with customers D) with customers and employees when the store is both closed and open Answer: D Diff: 1 Page Ref: 432 Skill: Terminology/Concept 34) Which theft deterrent strategy can have a major negative impact on employee morale? A) the use of security guards B) the use of electronic article surveillance C) the use of in-store cameras D) offering rewards for employees that report co-workers involved in theft Answer: D Diff: 1 Page Ref: 432 Skill: Terminology/Concept 35) The merchandise flow from the retailer back through the supply chain is termed ________. A) reverse logistics B) inbound logistics C) third-party logistics D) supply chain management Answer: A Diff: 1 Page Ref: 432 Skill: Terminology/Concept 36) A major disadvantage with a want book system used to gather information about consumer demand is that ________. A) it only records preferences of current customers B) it does not record vendor preferences C) it does not record style or color preferences D) its accuracy depends on salesperson input Answer: D Diff: 2 Page Ref: 413 Skill: Applied/Comprehensive/Integrative 37) A major problem associated with the use of want books (want slips) is that they ________. A) require a sophisticated data base B) rely on retail salespeople to enter the relevant information C) require a computer-based retail information system D) require electronic data interchange (EDI) capability Answer: B Diff: 2 Page Ref: 413 Skill: Applied/Comprehensive/Integrative 38) Which source of merchandise utilizes vertical integration by a retailer? A) company-owned B) outside, new supplier C) outside, regularly used supplier D) cooperative-buying arrangement Answer: A Diff: 2 Page Ref: 414 Skill: Applied/Comprehensive/Integrative 39) A retailer and a supplier both utilize relationship marketing. Which merchandise source do they best illustrate? A) outside, new supplier B) outside, regularly used supplier C) opportunistic buying D) company-owned Answer: B Diff: 2 Page Ref: 414 Skill: Applied/Comprehensive/Integrative 40) A retailer reduces its invoice by 5 percent since a supplier shipped seasonal merchandise 10 days late. The price reduction is designed to compensate the retailer for additional markdowns. This reduction illustrates a ________. A) markdown adjustment B) slotting fee C) slotting allowance D) chargeback Answer: D Diff: 1 Page Ref: 415 Skill: Applied/Comprehensive/Integrative 41) Excessive use of chargebacks by a retailer illustrates ________. A) scrambled merchandising B) the retail life cycle C) channel power D) channel cooperation Answer: C Diff: 2 Page Ref: 415 Skill: Applied/Comprehensive/Integrative 42) An unsatisfactory evaluation may cause a retailer to reject an entire shipment. The retailer is using which form of merchandise evaluation? A) sampling B) inspection C) description D) statistical evaluation Answer: A Diff: 1 Page Ref: 417 Skill: Applied/Comprehensive/Integrative 43) Description buying is most frequently used for ________. A) standardized, unbreakable merchandise B) expensive, perishable merchandise C) items purchased under new or special orders D) expensive, one-time purchases Answer: A Diff: 2 Page Ref: 417 Skill: Applied/Comprehensive/Integrative 44) Opportunistic buying is most frequently used by ________. A) specialty stores B) department stores C) membership clubs and off-price chains D) category killers Answer: C Diff: 1 Page Ref: 417 Skill: Applied/Comprehensive/Integrative 45) The purchase of out-of-season goods, manufacturer overruns, or cancelled orders by a closeout retailer illustrates ________. A) inspection buying C) opportunistic buying D) scrambled merchandising Answer: C Diff: 2 Page Ref: 417 Skill: Applied/Comprehensive/Integrative 46) A slotting allowance is a form of ________. A) channel conflict B) channel cooperation C) short-run strategy by a manufacturer D) electronic data interchange (EDI) Answer: A Diff: 2 Page Ref: 417 Skill: Applied/Comprehensive/Integrative 47) A manufacturer with low channel power may be able to get retailers to stock his or her goods through a ________. A) uniform contract B) negotiated contract C) dated purchase D) consignment purchase Answer: D Diff: 2 Page Ref: 418 Skill: Applied/Comprehensive/Integrative 48) Both consignment purchases and memorandum purchases enable a retailer to ________. A) lower insurance costs B) improve cash flow C) reduce inventory levels D) increase information flows Answer: B Diff: 2 Page Ref: 418 Skill: Applied/Comprehensive/Integrative 49) The major difference between a consignment purchase and a memorandum purchase is based on ________. A) when title passes from seller to buyer B) when an item is paid for C) purchase price D) eligibility for cooperative advertising allowances Answer: A Diff: 2 Page Ref: 418 Skill: Applied/Comprehensive/Integrative 50) The major difference between an inventory management system and a logistics system is that the ________. A) inventory management system is more concerned with supplier-retailer linkages B) inventory management system does not consider the impact of lost business due to stockouts C) inventory management system also includes purchasing and customer service considerations D) logistics system also includes purchasing and customer service considerations Answer: D Diff: 2 Page Ref: 419-423; 429-431 Skill: Applied/Comprehensive/Integrative 51) A disadvantage to the use of infrequent ordering in large quantities is ________. A) loss of quantity discounts B) high investment costs C) high ordering costs D) high transportation costs Answer: B Diff: 2 Page Ref: 421 Skill: Applied/Comprehensive/Integrative 52) Which of the following is not a major advantage of having a large inventory for a retailer? A) quantity discounts in purchases B) lower risk of obsolescence and deterioration C) lower frequency of stockouts D) low per-item shipping costs Answer: B Diff: 2 Page Ref: 424 Skill: Applied/Comprehensive/Integrative 53) Third-party logistics is another term for ________. A) outsourcing logistics B) supply chain management C) quick response inventory management D) floor-ready merchandise Answer: A Diff: 1 Page Ref: 424 Skill: Applied/Comprehensive/Integrative 54) Which inventory management system results in longer-term retailer-vendor relationships and frequent reordering? A) computer-based UPC scanning B) automatic recording C) quick response (QR) inventory planning D) economic order quantity Answer: C Diff: 1 Page Ref: 425 Skill: Applied/Comprehensive/Integrative 55) Which inventory management system in retailing corresponds to a just-in-time inventory management system? A) computer-based UPC scanning B) quick response (QR) inventory planning C) automatic reordering D) economic order quantity Answer: B Diff: 2 Page Ref: 425-426 Skill: Applied/Comprehensive/Integrative 56) In order for quick response (QR) inventory planning to be effective, ________. A) inventory ordering costs need to be low B) inventory holding costs need to be low C) electronic data interchange must not be functioning D) shipping costs must be reduced Answer: A Diff: 2 Page Ref: 425-426 Skill: Applied/Comprehensive/Integrative 57) Electronic data interchange (EDI) and floor-ready merchandise are important components of ________. A) computer-based UPC scanning B) reorder points C) quick response (QR) inventory planning D) economic order quantity Answer: C Diff: 1 Page Ref: 425-426 Skill: Applied/Comprehensive/Integrative 58) A retailer can shift labeling and handling functions to a manufacturer through the use of ________. A) private labels B) floor-ready merchandise C) quick response (QR) inventory planning D) Universal Product Codes Answer: B Diff: 2 Page Ref: 426 Skill: Applied/Comprehensive/Integrative 59) Prior to establishing a quick response (QR) inventory planning system, suppliers need to rethink their ________. A) credit terms and quantity discount schedule B) quantity discount schedule and minimum order sizes C) purchase prices and minimum order sizes D) credit terms and minimum order sizes Answer: B Diff: 2 Page Ref: 425-426 Skill: Applied/Comprehensive/Integrative 60) The use of advanced ship notices is an important aspect of ________. A) efficient consumer response (ECR) B) third party logistics C) floor-ready merchandise D) economic order quantity computation Answer: A Diff: 1 Page Ref: 427 Skill: Applied/Comprehensive/Integrative 61) Retailers can reduce the need for a central warehouse and for transferring goods after purchase through use of ________. A) hub-and-spoke distribution systems B) bonded warehouses D) public warehouses Answer: C Diff: 1 Page Ref: 428 Skill: Applied/Comprehensive/Integrative 62) A major cost advantage associated with direct store distribution for a retailer is the ________. A) mechanized processing of goods B) reduction in warehouse expenses C) efficient marking of merchandise D) ease of returns Answer: B Diff: 1 Page Ref: 428 Skill: Applied/Comprehensive/Integrative 63) Which strategy is the opposite of direct store distribution? A) central warehousing B) decentralized warehousing C) third-party logistics providers D) efficient consumer response Answer: A Diff: 2 Page Ref: 428 Skill: Applied/Comprehensive/Integrative 64) Inventory management planning is most difficult for ________. A) fad products B) mature products C) growing products D) staples Answer: A Diff: 2 Page Ref: 429 Skill: Applied/Comprehensive/Integrative 65) Which of the following does not enable a retailer to reduce its inventory levels? A) direct store distribution B) floor-ready merchandise C) memorandum purchases D) quick response (QR) inventory planning Answer: C Diff: 2 Page Ref: 430 Skill: Applied/Comprehensive/Integrative 66) A retailer found that inventory shrinkage rates varied greatly by department, as well as by merchandise item within departments. The retailer should consider using ________. A) in-store cameras B) point-of-sale computers C) electronic article surveillance D) burglar alarms Answer: C Diff: 2 Page Ref: 431 Skill: Applied/Comprehensive/Integrative 67) Effective employee theft deterrents include ________. A) periodically testing burglar alarms B) using iron gates and/or shatterproof glass on display windows C) attaching expensive clothing together D) locking up trash containers kept outside Answer: D Diff: 2 Page Ref: 432 Skill: Applied/Comprehensive/Integrative 68) Which of the following illustrates reverse logistics? A) a retailer handling a product recall for a manufacturer B) a wholesaler implementing direct store distribution for a retailer C) a manufacturer implementing vendor-managed inventory (VMI) for a retailer D) a wholesaler shipping a replacement part directly to a final consumer Answer: A Diff: 2 Page Ref: 432-433 Skill: Applied/Comprehensive/Integrative 69) The processing of returns and damaged goods is part of ________. A) third-party logistics planning C) quick response (QR) inventory planning D) reverse logistics Answer: D Diff: 2 Page Ref: 432-433 Skill: Applied/Comprehensive/Integrative 70) A major difficulty with preventing theft of costly items by chaining items together (as with leather coats) is that these strategies ________. A) have a negative effect on employee morale B) impede sales of the affected items C) do not reduce insurance costs D) have limited effectiveness in reducing theft rates Answer: B Diff: 2 Page Ref: 432 Skill: Applied/Comprehensive/Integrative 71) An important source of information about consumer demand is the want book or want slip. Answer: TRUE Diff: 1 Page Ref: 413 Skill: Terminology/Concept 72) Some retailers excessively use chargebacks as a means of getting price reductions from vendors. Answer: TRUE Diff: 2 Page Ref: 415 Skill: Terminology/Concept 73) Opportunistic buying is common among off-price retailers. Answer: TRUE Diff: 2 Page Ref: 417 Skill: Terminology/Concept 74) Slotting allowances illustrate the high power large retailers have over major vendors. Answer: TRUE Diff: 2 Page Ref: 417 Skill: Terminology/Concept 75) A retailer's risk is minimized in a consignment purchase. Answer: TRUE Diff: 2 Page Ref: 418 Skill: Terminology/Concept 76) RFID is a similar concept to the UPC in identifying and keeping track of inventory. Answer: TRUE Diff: 2 Page Ref: 419 Skill: Terminology/Concept 77) Logistics is a narrower concept than inventory management. Answer: FALSE Diff: 2 Page Ref: 422-423, 429-430 Skill: Terminology/Concept 78) Collaborative planning, forecasting, and replenishment (CPFR) and efficient consumer response relies upon supply chain management. Answer: TRUE Diff: 1 Page Ref: 425 Skill: Terminology/Concept 79) In quick response (QR) inventory planning, a retailer seeks to increase the average value of inventory on hand. Answer: FALSE Diff: 1 Page Ref: 425-426 Skill: Terminology/Concept 80) Quick response (QR) inventory planning is generally used in conjunction with electronic data interchange. Answer: TRUE Diff: 2 Page Ref: 425-426 Skill: Terminology/Concept 81) Efficient consumer response (ECR) incorporates quick response (QR) inventory planning, electronic data interchange (EDI), and logistics planning. Answer: TRUE Diff: 1 Page Ref: 426 Skill: Terminology/Concept 82) A major benefit to central warehousing is direct product shipment to each store. Answer: FALSE Diff: 2 Page Ref: 427-428 Skill: Terminology/Concept 83) A comprehensive store security program needs to concentrate on losses due to employee, customer, and vendor theft. Answer: TRUE Diff: 1 Page Ref: 431 Skill: Terminology/Concept 84) Items with rather high pilferage should receive electronic product tags in addition to overall store security measures. Answer: TRUE Diff: 1 Page Ref: 431 Skill: Terminology/Concept 85) A supermarket's developing a system to handle returnable bottles is an example of reverse logistics. Answer: TRUE Diff: 2 Page Ref: 432-433 Skill: Terminology/Concept 86) Data from want books, want slips, and competition shopping reports should be stored and accessed in a retail information system. Answer: FALSE Diff: 2 Page Ref: 413 Skill: Applied/Comprehensive/Integrative 87) Generally, costly one-of-a-kind merchandise is evaluated via inspection. Answer: TRUE Diff: 2 Page Ref: 417 Skill: Applied/Comprehensive/Integrative 88) Orders for merchandise in a quick response (QR) inventory system are generally made using negotiated contracts. Answer: TRUE Diff: 2 Page Ref: 417, 425-426 Skill: Applied/Comprehensive/Integrative 89) Opportunistic buying generally relies upon negotiated contracts. Answer: TRUE Diff: 1 Page Ref: 417 Skill: Applied/Comprehensive/Integrative 90) The basic difference between consignment and memorandum purchases is based on the size of the order. Answer: FALSE Diff: 2 Page Ref: 418 Skill: Applied/Comprehensive/Integrative 91) If a logistics system works well, a firm can reduce stockouts and reduce inventory levels simultaneously. Answer: TRUE Diff: 2 Page Ref: 422-424 Skill: Applied/Comprehensive/Integrative 92) To be effective, supply chain management must involve all of the parties that participate in the retail logistics process. Answer: TRUE Diff: 2 Page Ref: 424 Skill: Applied/Comprehensive/Integrative 93) The use of collaborative planning, forecasting and replenishment (CPFR) is generally associated with outside, new suppliers. Answer: FALSE Diff: 2 Page Ref: 425 Skill: Applied/Comprehensive/Integrative 94) A disadvantage to the use of quick response (QR) inventory planning is that a retailer may not have adequate alternative sources of supply. Answer: TRUE Diff: 1 Page Ref: 425-426 Skill: Applied/Comprehensive/Integrative 95) Ideally, quick response (QR) inventory planning should be used in conjunction with electronic data interchange (EDI) and floor-ready merchandise. Answer: TRUE Diff: 2 Page Ref: 425-426 Skill: Applied/Comprehensive/Integrative 96) The sale of floor-ready merchandise by a supplier increases the responsibilities of the supplier beyond just providing the merchandise. Answer: TRUE Diff: 1 Page Ref: 426 Skill: Applied/Comprehensive/Integrative 97) Efficient consumer response (ECR) seeks to reduce inventory levels at manufacturers, wholesalers, and retailers using collaboration among these channel members. Answer: TRUE Diff: 2 Page Ref: 426-427 Skill: Applied/Comprehensive/Integrative 98) Loss prevention programs need to consider such areas as dressing rooms, placement of entrance areas, and delivery areas. Answer: TRUE Diff: 1 Page Ref: 431-432 Skill: Applied/Comprehensive/Integrative 99) Items with rather high pilferage should receive electronic product tags in addition to overall store security measures. Answer: TRUE Diff: 1 Page Ref: 431-432 Skill: Applied/Comprehensive/Integrative 100) Customer returns, product recalls, and deposit bottles all involve reverse logistics for the retailer. Answer: TRUE Diff: 2 Page Ref: 432-433 Skill: Applied/Comprehensive/Integrative 101) a. What are the basic difficulties in the use of want books or want slips as sources of information about consumer demand? b. What other sources of information exist? Describe the advantages and disadvantages associated with each identified source. Diff: 2 Page Ref: 413
Diff: 1 Page Ref: 414 103) Describe the use of chargebacks from the perspectives of channel power and ethics. Diff: 2 Page Ref: 415 104) Under what conditions should a retailer evaluate merchandise through inspection? sampling? description? Diff: 1 Page Ref: 417 105) a. Explain the differences between RFID and UPC. b. Why have retailers been slow to adopt RFID? Diff: 1 Page Ref: 419
Diff: 1 Page Ref: 425, 429 107) What are the overall retail strategy implications for the use of quick response (QR) inventory planning by a retailer? Diff: 1 Page Ref: 425-426 108) Describe the benefits and disadvantages associated with the use of centralized versus decentralized warehouses. Diff: 1 Page Ref: 427-428 109) What are the pros and cons of direct store distribution from the perspective of the retailer? Diff: 1 Page Ref: 428 110) Develop a 10-item store security checklist aimed at reducing customer theft. Diff: 2 Page Ref: 431-432 111) Develop a 10-item store security checklist aimed at reducing employee theft. Diff: 2 Page Ref: 431-432 112) Develop a reverse logistics policy for a supermarket that handles product recalls, as well as recyclable bottles. Diff: 2 Page Ref: 432-433 Directory: wp-content -> uploads -> woocommerce uploads -> 2014 uploads -> Police Militarization uploads -> Stop Militarizing Law Enforcement Act of 2014 uploads -> 2017 afoCo Landmark Scholarship Program uploads -> Instructions for the Preparation of Camera-Ready Contributions to the Conference Proceedings uploads -> Medical Radiography Program uploads -> Ihbb asian Championships 2014 middle school bowl Round 4 First Quarter uploads -> Ihbb european Championships 2014 Bowl Round 4 First Quarter woocommerce uploads -> Ashford University Managerial Economics 2014 -> Week 2 Case Study: I’m a pc case Study Discussion Questions Download 1.4 Mb. Share with your friends:
|