Galileo ssl installation Guide

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Introduction

SSL (Secure Sockets Layer) is a commonly used protocol for managing the security of a message transmission on the Internet. Galileo SSL enables agencies to use their existing computers and print servers to access the Apollo^® and Galileo^® Computer Reservation Systems (CRS) over the public Internet via an encrypted, secured connection.

Supported Products

SSL is implemented for agencies running these products:

Viewpoint 3.0/Focalpoint™ 3.5 and later.

Galileo Desktop 1.01 and later.

Galileo Print Manager^TM (GPM) 4.0 and later.

Note: Earlier versions of GPM do not have the option to Always Connect on
Startup, which is required for Galileo SSL.

Galileo Integrated Data Source (GIDS)

PM Browser.

XML Select^TM

Products that use a TN3270 emulator for connectivity.

Products that use a proxy server for connectivity.

No changes for SSL will be made for current internet-dependent products and services, such as:

Galileo Web Services (GWS)™

Galileo Flight Integrator (GFI)™

Galileo Desktop Internet Access (GDIA)

Minimum Software Requirements

The following requirements are needed for the SSL installation:

A supported product.

Internet access.

Allow SSL service on port 443 through Firewall or other customer infrastructure.

Set idle timeouts on port 443 connections at 3600 seconds or higher.

If using an HTTP proxy, ensure the proxy idle timeout on port 443 is set to 3600 seconds or higher.

Windows 2000 Professional®, Windows XP® (all versions) or Windows Vista® (all versions).
Note: It is possible to support a Legacy OS in Gateway Mode.

Microsoft .NET Framework® version 2.0 (x86) or later needs to be installed. If .NET Framework is not present, the installation process automatically downloads this software from Microsoft and completes this portion of the installation.

Microsoft Installer 3.1 v2 (KB893803)
If Microsoft XP is installed, Microsoft Installer 3.1 v2 or later must be installed.

Notes:

The installer must have Administrative rights.

Install SSL connection under the supervision of someone with a working knowledge of your office hardware.

ISP must provide minimum bandwidth as legacy leased-line providers. Ensure you monitor ISP connection utilization and increase the bandwidth when utilization grows close to saturation. Most agencies discover that the bandwidth to support GDS access is extremely low.

As a precaution all Client IDs should be captured before installing a new version of the SSL Client. See the SSL Versioning Guide view instructions on how to determine the Client ID.

For Gateway Mode installation questions, contact your local support personnel or contact the GSO.

Installing Galileo SSL

The instructions for installing and configuring Galileo SSL can vary not only by supported product, but also by the type of environment. Therefore, the following steps should be followed before installing Galileo SSL and configuring your supported products.

1.Review this section for installation pre-requisites and the Basic Installation information.

2.Review the Installation Environments for Galileo SSL section on page 19 and install Galileo SSL based on the selected environment.

3.Go to Configuring Galileo SSL for Supported Products on page 26 for instructions on configuring the supported products that will use the Galileo SSL connection.

Note: Configuration requirements for supported products may vary depending on the environment in which they are installed. Be sure to confirm the appropriate environment before proceeding with the configuration instructions.

Before Installing Galileo SSL

Before installing the Galileo SSL Client:

Ensure that one of the supported products is installed. See page Supported Products on page 14 for a list of products that use Galileo SSL.

Close any supported applications before installation.

If running one of the applications, a message similar to the following displays:

Close the associated application and click Yes.

If Galileo SSL Client was previously installed, the installation prompts you to uninstall any previous Galileo SSL Client versions. You do not need to manually uninstall previous installations. The following dialog box displays:

Click Yes. A Progress dialog displays.

When installing the SSL in a Server Mode environment, allow proper Firewall and Virus software exceptions to allow proper UDP and TCP/IP network protocol exceptions required for applicable applications. This applies to Firewall and Virus software running on the SSL server and down-stream workstations connecting through the server.

Please see the Firewall Specifications documentation for specific application.

Note: If you install the SSL client, create new connection profiles, then uninstall or upgrade the SSL client, you will lose the connection profiles.

To maintain your connection profiles, manually add the connection profiles, and then install the SSL Client.

Standard Galileo SSL Installation

The standard Galileo SSL installation applies to installations for all supported products, unless otherwise noted.

Note: Be sure to review the Installation Environments for Galileo SSL on page 19 BEFORE installing Galileo SSL. This section provides details for installing Galileo SSL on single machines or various types of networked environments.

Note: For Silent Installation options see the Silent Installation section below these instructions.

Close any supported products.
Launch the Galileo SSL installation. The method of delivery for this installation may vary by region; the installation location and other details are provided by your Galileo representative.
However, the main method of delivery is:
http://support.travelport.com/SGC/APS/softlib/GalileoDesktopSSL.htm. Complete the associated form and click Submit.

Note: The installation checks for the presence of Microsoft.NET version 2.0. If the correct version is already installed, the installation will continue. If Microsoft.NET version 2.0 is not found the download starts automatically. The download is approx 23 MB. If installing Microsoft .NET 2.0:

After the Microsoft .NET 2.0 download, if you are prompted with a security message to run or not run, click Run.
Follow the Microsoft.NET install prompts to install. After the install the SSL software installation automatically continues.

4.The Welcome window displays.

5.Click Next to display the Terms and Conditions window.

6.Click the radio button I acknowledge that I have read and agree to the terms and conditions.

7.Click Next to display the Finish Screen.

8.Click Finish.

9.After installing Galileo SSL, go to Configuring Galileo SSL for Supported Products on page 26 for instructions on configuring the supported products that will use the Galileo SSL connection.

Directory: sites -> GSWS -> SiteCollectionDocuments -> SGC
sites -> North Carolina Inclusion Initiative Mapping Where Children with ieps are Being Served Purpose
sites -> Northern England’s set-jetting locations
sites -> Physical custody of 1033 program property accountibility form statement of Physical Custody: By signing for the below 1033 property I am a Law Enforcement Officer of the aforementioned Law Enforcement Agency
sites -> Nstructions for Acquiring Excess Equipment online, through the 1033 Program
sites -> Memorandum of agreement
SGC -> Galileo® and Apollo® Systems – Airline Participants
SGC -> Galileo International Leisure Rates Phase 1

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