ICT Reference Group Guidelines for DaO in
ICT at the Country Level Page 44 of
59 Taking the
Mozambique pilot as an example, shared ICT services are classified into Basic and Optional categories.
1) Basic services are those needed to maintain the basic
or foundation infrastructure, and require subscription from sufficient number of agencies to maintain operational cost-efficiency. Such services are considered standard and as such are charged to all participating United Nations agencies. These are charged on a pro-rata basis based on the number of staff per agency.
2) Optional services are those that may rely
on top of the Basic services, generally considered value- added services. These are independently
subscribed by each agency, and are charged based on actual service cost.
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