Handbook of exercises for transportation sector personnel


Project Management and Checklists for Exercises



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Project Management and Checklists for Exercises


For the purposes of this document the term project management is defined as the application of knowledge, skills, tools, and techniques to achieve a specific goal, with a discrete beginning and end. Project management is accomplished through the appropriate application and integration of 47 logically grouped project management processes, such as human resources and risk management, which are categorized into five process groups. These five process groups are: initiating, planning, executing, monitoring and controlling, and closing. Due to the tremendous variance in organizational form, the supporting structures may exist in a variety of designs to support the five basic activities. This exercise book uses the five processes as the framework for managing the exercise development and implementation from beginning to end.

Exercise designers may use any of several approaches to developing the activity. Because many transportation sector agencies use the project management system for day-to-day work, the handbook uses this approach for exercise development, as well. Sample Checklists for are provided to demonstrate the application of the project management methodology to the exercise development activities.

As with all project management-driven activities, the exercise development starts with the Initiation Process, which ends with the creation of the exercise’s charter. The second phase is the Planning Process, which theoretically remains open until the closing process. However, due to the short time frame for the execution process, modification of the plan is remanded to the controllers or facilitators. Therefore, additional effort is required during planning to ensure the highest likelihood of success. This can be accomplished by including the facilitators/ controllers and evaluators, as soon as they are identified, in the planning process.

Development of an exercise is a complex process that requires the coordinated participation of several departments within an organization, and possibly also outside organizations. The method for spreading this work among various groups is called the work breakdown structure (WBS). The exercise development work may be conducted using a WBS based on either a model previously created by your organization, or the Incident Command System’s five part organization structure.

Some organizations use project management for construction or development work, and may already use a project management software product. An internally known software package may provide structured guidance for organizing the various streams of work that have to be done in concert by different groups. The HSEEP Toolkit (HSEEP, Toolkit System, n.d.) includes a simplified method for charting work plans and delivery dates that might be useful for an organization that does not have a project management software package.

Because there are multiple agencies involved in many exercises, it is important to determine exactly which knowledge, skills and abilities (KSAs) will be used by each organization in this exercise. As the planning progresses it is possible that agencies may wish to augment their KSAs, which may make the planning process unmanageable. Therefore, documentation of KSAs and scope during charter development is critical when multiple participating organizations are involved.

At certain points in the Checklists for, reference to communication within the exercise appears. Communication methods are specifically identified to aid the controllers/evaluators/ facilitators in coordinating/adjusting exercise play. Additional layers of communication, possibly even a complete communications plan, may be required, with the number and types of communication methods dependent upon the complexity of the exercise.

When using the project management approach the exercise must be evaluated for its likelihood of success. This evaluation is known as risk management, and informs the exercise developer about whether the exercise as designed is worth the investment in time and cost, and whether it is likely to achieve the desired outcomes. The location, equipment and activities should all be reviewed to ensure that all personnel involved can be successful during all phases of the exercise. The evaluation may include not only the risk management personnel but all participating agencies with knowledge of operational practices related to the exercise. Application of risk management will ensure that adequate staffing, resources and experienced safety and oversight personnel are present. If this level of support is not available for cost reasons, it is recommended that the scope of the exercise be narrowed, a simpler exercise type be used, or a combination of the two.

If you are unsure of which exercise type to employ, select the one closest to the description you have been assigned, once you have compared it to the exercise description section of this book. Use the associated exercise Checklists for until greater clarification of the exercise is obtained through the Initiating Process Group. You can switch to the more appropriate exercise Checklists for anytime during the Initiating Process.

Seminar Exercise Checklist

Initiation Process - Seminar Exercise


Identify Driver(s)

Contract


Specific wording concerning exercise.

Grant

What was stated in the Grant/Application?

Code/Legislative Requirement

What does the code/legislation state and require?

Political

For what specific purpose?

Internal

What is motivating this change?



Identify Stakeholders

Establish Stakeholder’s List

Name

Organization



Contact Information

Position



Identify Funding Streams

Discretionary

General Fund - Budgeted for Exercise

Grant Funding



Identify Scope of Exercise

Who will be the lead agency?

Who are the participants?

Road


Rail

Mass Transit

Public Works

First Responders: Police, Fire, EMS

Emergency Management

Jurisdictions Involved

Special District

Local: City, County

Regional, MPO

State


Federal

Identify Scenario Restrictions

Establish Charter

Identify Exercise Director

Internal and External Restrictions

HSEEP Compliance

Identify Goal and Objective(s) of Exercise

Planning Process – Seminar Exercise


Establish Design Team

Technical (field)

Procedural (management)

Legal


Speaker

Site Selection

Bathroom Facilities

Seating

Audio/Visual



Safety Plan

Medical/Fire



Resources List and Their Sources

Handouts


Background

Location Description/Map

Existing Plans

Scenario


Scenario Development

Realistic/Believability by Participants



Location Set-Up and Tear-Down Plan
(who brings what; sets it up/takes it down)

Check-In/Out

Audio/Visual

Directions (email, mail, handouts)



Exercise Documentation

Print







Suggested Meeting Agenda Topics – Seminar Exercise


Meeting 1

Goal and Objectives – Develop

Location – Identify Options

Scenario – Discuss

Logistics/Support – Identify issues specific to this exercise

Meeting 2

Location – Report on the options, then select best option

Scenario – Develop

Evaluators and Controllers – Discuss evaluation tools for goal and


objectives

Logistics/Support – Identify resources



Meeting 3

Location – Confirm date, time and point of contact

Scenario – Complete and finalize

Evaluators and Controllers – Ensure evaluation tools are synchronized to scenario, and identify assignments

Logistics/Support – Confirm entities and commitment






Executing Process – Seminar Exercise


Issue Exercise Documentation (as required)

Check In

Begin Presentation

Document time exercise begins



Terminate Presentation

Document time exercise ends








Controlling Process – Seminar Exercise


Presenters

Provide Presentation Content

Situation

Relevant Plans

Procedures

Keep any discussion focused on exercise goal

Interact with participants to address additional information requests

Documenters

Scribe(s) take notes of sessions

Photographer(s) discreetly document activities throughout

Exercise Director

Issue Participant Feedback Form

Document Discussion

Thanks and Acknowledgements

Funding Source

Location Owner

Exercise Design Team

Presenters

Thank participants for attendance

Collect Participant Feedback Form



Debrief

Discuss course of exercise events

Document conversation






Closing Process – Seminar Exercise


Exercise Director Reviews Documentation

Participant Feedback Forms

Notes from Debrief

Consolidate Documentation

Place into Exercise Documentation Folder

Notes/Minutes

Other Lessons Learned from Exercise

Participant Feedback Forms

Debrief Notes

Photos

Miscellaneous Documentation






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