VA Premier updated 11/28/17
Health Plan Payer ID: Availity: Use Payer ID: VPEP1 for All Claim Types
Change Healthcare: Use Payer ID: 1244 for Institutional Claims; Use Payer ID: 4573 for Professional
Hospitals, Ancillary, Physicians
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Credentialing
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Authorizations
|
Referrals and Authorizations
Phone: 888-251-3063
Referrals and Outpatient Authorization
Fax: 800-827-7192
Inpatient Authorization
Fax: 877-739-1365
|
Referrals and Authorizations
Phone: 888-251-3063
Referrals and Outpatient Authorization
Fax: 800-827-7192
Inpatient Authorization Fax:
877-739-1365
|
Referrals and Authorizations
Phone: 888-251-3063
Referrals and Outpatient Authorization
Fax: 800-827-7192
Inpatient Authorization Fax:
877-739-1365
|
Care Coordination
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 - 1
Escalation: Stephanie Collazo
Email: Stephanie.collazo@vapremier.com
Phone: (804) 819-5151 ext. 55581
|
Main Toll Free Number: 877-719-7358; Prompt: 3 - 3 - 4 - 1
Escalation: Freda Wilkins
Email: freda.wilkins1@vapremier.com
Phone: (804) 819-5151 ext. 55210
|
Main Toll Free Number: 877-719-7358; Prompt: 3 - 3 - 4 - 1
Escalation: Pamela Aldridge
Email: pamela.aldridge@vapremier.com
Phone: (804) 819-5151 ext. 55427
|
Claims
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
VA Premier updated 11/28/17
Health Plan Payer ID: Availity: Use Payer ID: VPEP1 for All Claim Types
Change Healthcare: Use Payer ID: 1244 for Institutional Claims; Use Payer ID: 4573 for Professional
Hospitals, Ancillary, Physicians
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Credentialing
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Authorizations
|
Referrals and Authorizations
Phone: 888-251-3063
Referrals and Outpatient Authorization
Fax: 800-827-7192
Inpatient Authorization
Fax: 877-739-1365
|
Referrals and Authorizations
Phone: 888-251-3063
Referrals and Outpatient Authorization
Fax: 800-827-7192
Inpatient Authorization Fax:
877-739-1365
|
Referrals and Authorizations
Phone: 888-251-3063
Referrals and Outpatient Authorization
Fax: 800-827-7192
Inpatient Authorization Fax:
877-739-1365
|
Care Coordination
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 - 1
Escalation: Stephanie Collazo
Email: Stephanie.collazo@vapremier.com
Phone: (804) 819-5151 ext. 55581
|
Main Toll Free Number: 877-719-7358; Prompt: 3 - 3 - 4 - 1
Escalation: Freda Wilkins
Email: freda.wilkins1@vapremier.com
Phone: (804) 819-5151 ext. 55210
|
Main Toll Free Number: 877-719-7358; Prompt: 3 - 3 - 4 - 1
Escalation: Pamela Aldridge
Email: pamela.aldridge@vapremier.com
Phone: (804) 819-5151 ext. 55427
|
Claims
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
VA Premier updated 11/28/17
Health Plan Payer ID: Availity: Use Payer ID: VPEP1 for All Claim Types
Change Healthcare: Use Payer ID: 1244 for Institutional Claims; Use Payer ID: 4573 for Professional
Skilled Nursing Facility
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation Earnest T. Poole
Phone 804-819-5151 ext. 55579
Earnest.poole@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: John Strube
Phone 804-819-5151 ext. 56091
John.strube@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Rebecca Frango
Phone: 540-344-8838 Ext. 55876
Email: Rebecca.Frango@vapremier.com
|
Credentialing
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Authorizations
|
Inpatient Authorization
Fax: 877-739-1365
|
Inpatient Authorization
Fax: 877-739-1365
|
Inpatient Authorization
Fax: 877-739-1365
|
Care Coordination
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 - 1
Escalation Stephanie Collazo
Email: Stephanie.collazo@vapremier.com
Phone: (804) 819-5151 ext. 55581
|
Main Toll Free Number: 877-719-7358; Prompt: 3 - 3 - 4 - 1
Escalation: Freda Wilkins
Email: freda.wilkins1@vapremier.com
Phone: (804) 819-5151 ext. 55210
|
Main Toll Free Number: 877-719-7358; Prompt: 3 - 3 - 4 - 1
Escalation: Pamela Aldridge
Email: pamela.aldridge@vapremier.com
Phone: (804) 819-5151 ext. 55427
|
Claims
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
VA Premier updated 11/28/17
Health Plan Payer ID: Availity: Use Payer ID: VPEP1 for All Claim Types
Change Healthcare: Use Payer ID: 1244 for Institutional Claims; Use Payer ID: 4573 for Professional
Skilled Nursing Facility
|
Roanoke/Alleghany
|
Southwest
|
Northern/Winchester
|
Contracting
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Rebecca Frango
Phone: 540-344-8838 Ext. 55876
Email: Rebecca.Frango@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Rebecca Frango
Phone: 540-344-8838 Ext. 55876
Email: Rebecca.Frango@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: John Strube
Phone 804-819-5151 Ext 56091
John.strube@vapremier.com
|
Credentialing
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Authorizations
|
Inpatient Authorization
Fax: 877-739-1365
|
Inpatient Authorization
Fax: 877-739-1365
|
Inpatient Authorization
Fax: 877-739-1365
|
Care Coordination
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 - 1
Escalation: Traci Nagy
Email: Traci.Nagy@vapremier.com
Phone: (804) 819-5151 ext. 55873
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 - 1
Escalation: Donna Brock
Email: Donna.Brock@VaPremier.com; Phone: (804) 819-5151 ext. 55616
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 - 1
Escalation: Solange Nana
Email: Solange.Nana@vapremier.com
Phone: (804) 819-5151 ext. 53963
|
Claims
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
VA Premier updated 11/28/17
Health Plan Payer ID: Availity: Use Payer ID: VPEP1 for All Claim Types
Change Healthcare: Use Payer ID: 1244 for Institutional Claims; Use Payer ID: 4573 for Professional
Community Mental Health Rehabilitation Service
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: John Strube
Phone: (804) 819-5151 ext. 56091;
Email: John.Strube@VaPremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: John Strube
Phone: (804) 819-5151 ext. 56091;
Email: John.Strube@VaPremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: John Strube
Phone: (804) 819-5151 ext. 56091;
Email: John.Strube@VaPremier.com
|
Credentialing
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Authorizations
|
Fax: 1-888-237-3997
Call: 1-844-513-4951
|
Fax: 1-888-237-3997
Call: 1-844-513-4951
|
Fax: 1-888-237-3997
Call: 1-844-513-4951
|
Care Coordination
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 – 1
Escalation Stephanie Collazo
Email: Stephanie.collazo@vapremier.com
Phone: (804) 819-5151 ext. 55581
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 – 1
Escalation: Freda Wilkins
Email: freda.wilkins1@vapremier.com
Phone: (804) 819-5151 ext. 55210
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 – 1
Escalation: Pamela Aldridge
Email: pamela.aldridge@vapremier.com
Phone: (804) 819-5151 ext. 55427
|
Claims
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
VA Premier updated 11/28/17
Health Plan Payer ID: Availity: Use Payer ID: VPEP1 for All Claim Types
Change Healthcare: Use Payer ID: 1244 for Institutional Claims; Use Payer ID: 4573 for Professional
Community Mental Health Rehabilitation Service
|
Roanoke/Alleghany
|
Southwest
|
Northern/Winchester
|
Contracting
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: John Strube
Phone: (804) 819-5151 ext. 56091;
Email: John.Strube@VaPremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: John Strube
Phone: (804) 819-5151 ext. 56091;
Email: John.Strube@VaPremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: John Strube
Phone: (804) 819-5151 ext. 56091;
Email: John.Strube@VaPremier.com
|
Credentialing
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Authorizations
|
Fax: 1-888-237-3997
Call: 1-844-513-4951
|
Fax: 1-888-237-3997
Call: 1-844-513-4951
|
Fax: 1-888-237-3997
Call: 1-844-513-4951
|
Care Coordination
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 - 1
Escalation: Traci Nagy
Email: Traci.Nagy@vapremier.com
Phone: (804) 819-5151 ext. 55873
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 - 1
Escalation: Donna Brock
Email: Donna.Brock@VaPremier.com; Phone: (804) 819-5151 ext. 55616
|
Main Toll Free Number: 877-719-7358;
Prompt: 3 - 3 - 4 - 1
Escalation: Solange Nana
Email: Solange.Nana@vapremier.com
Phone: (804) 819-5151 ext. 53963
|
Claims
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
VA Premier added 12/04/17
DME AT and EM
|
Tidewater
|
Central
|
Charlottesville/Western
|
Contracting
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Credentialing
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Authorizations
|
Laura Hourani
Email: Laura.Hourani@VaPremier.com
Phone: (804) 819-5151 ext. 54026
|
Laura Hourani
Email: Laura.Hourani@VaPremier.com
Phone: (804) 819-5151 ext. 54026
|
Laura Hourani
Email: Laura.Hourani@VaPremier.com
Phone: (804) 819-5151 ext. 54026
|
Claims
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Care Coordination
|
Dana Lawson
Email: dana.lawson@vapremier.com
Phone: 855-338-6467 ext. 55542
|
Dana Lawson
Email: dana.lawson@vapremier.com
Phone: 855-338-6467 ext. 55542
|
Dana Lawson
Email: dana.lawson@vapremier.com
Phone: 855-338-6467 ext. 55542
|
VA Premier added 12/04/17
DME AT and EM
|
Roanoke/Alleghany
|
Southwest
|
Northern/Winchester
|
Contracting
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Escalation: Assigned Provider Services Representative
|
Credentialing
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Main Toll Free Number: 877-719-7358; Provider Services Prompt
Email: vphpnetdev@vapremier.com
|
Authorizations
|
Laura Hourani
Email: Laura.Hourani@VaPremier.com
Phone: (804) 819-5151 ext. 54026
|
Laura Hourani
Email: Laura.Hourani@VaPremier.com
Phone: (804) 819-5151 ext. 54026
|
Laura Hourani
Email: Laura.Hourani@VaPremier.com
Phone: (804) 819-5151 ext. 54026
|
Claims
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Main Toll Free Number: 877-719-7358; Claims Customer Service Prompt
Escalation: Claims Resolution Manager
|
Care Coordination
|
Dana Lawson
Email: dana.lawson@vapremier.com
Phone: 855-338-6467 ext. 55542
|
Dana Lawson
Email: dana.lawson@vapremier.com
Phone: 855-338-6467 ext. 55542
|
Dana Lawson
Email: dana.lawson@vapremier.com
Phone: 855-338-6467 ext. 55542
|
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