Successful implementation requires an accountable overall supervisory framework and clear responsibilities for activities that have an agreed timescale and adequate resources to achieve the goals of the plan. In these respects:
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Supervision will be through an appointed commission working in partnership with all who can contribute to ICT development
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Individual activities will be clearly identified as being the responsibility of specific agencies or individuals
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Timing of activities will be agreed within a general pattern of entry activities being operational before the end of 2001 and longer term goals within three years
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Resources will be clearly identified and include contributions from public and private sources, international financial institutions and foundations and NGOs
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It is anticipated that during the first 6-12 months, the Master Strategy will undergo substantial upgrading and refinement to incorporate additional ongoing and proposed ICT-related initiatives
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Tracking of progress will be carried out via comparison of planned-to-actual schedules, as well as identifying target results and monitoring progress in achieving these results
Conclusion
This Master Strategy has clear, practical, and aggressive initiatives to attain visible results and build on current developments in the Armenian ICT industry. By creating high value business opportunities for both existing companies and new entrants in Armenia’s ICT industry, the country will make significant strides in creating wealth, encouraging prosperity sharing, and improving the country’s quality of life and thus long-term business success.
The Master Strategy is based on a collaborative effort between organizations including World Bank, USAID, Foundations, academic institutions, and private enterprise. This collaboration will continue beyond the development of the Master Strategy into the implementation of specific programs. If successful, the programs and initiatives contained in this strategy will leapfrog Armenia into the 21st century global knowledge economy and build a strong foundation and model for reconstruction of other key Armenian industries.
Goals
The following goals have been adopted by the Armenian Government as the central theme of the Information Technology Strategy. All strategic directions and programs will be judged against their contribution to these fundamental goals.
Goal 1
To create a vibrant and sustainable ICT industry that promotes growth in other sectors of the Armenian economy
Private sector development in Armenia encompasses three primary strategies: improving the business environment, facilitating new entry, and restructuring inherited companies. The IT industry in Armenia has the most momentum with the lowest barriers to growth. The goals of this Master Strategy are to accelerate the momentum and growth of the IT industry already underway. A vibrant and sustainable IT industry will have the long-term benefit of developing other industries in Armenia by providing the tools and infrastructure as well as the models of success that can be adapted to fit other industry business models.
Armenia has a cadre of people conversant in modern coding techniques, but a lack of people conversant with modern commercial practice in the international ICT field and a lack of ability in quality management of large software systems. This Master Strategy aims to expand the community of people capable of carrying out ICT projects at modern technical, management, and commercial standards.
The ICT sector will become the most global of all productive sectors, because of the ease of transferring software products by communication both through fixed lines and by wireless mobile devices, and because of the universal use of English as the medium of communication.
Based upon the strength of Armenian universities, especially in the field of computer science, Armenian ICT companies and individuals will establish a significant presence in the world economy. In Armenia, ICT will become the most significant industrial sector. In addition, many more jobs will be made available in the economy because of the success of the ICT industry. Internationally, the ICT sector has many players from many countries, many of which are low labor rate countries such as India, China, Indonesia, and a number of South American and East European countries. However, the demand for ICT work is extensive; Armenian companies will compete and cooperate with companies abroad. Armenian ICT companies will be sought after because of their high quality and reliable work, their ethical business practices, and the speed of response both in the negotiation and execution phases of the work.
A vibrant and sustainable ICT industry will have the long-term benefit of creating a methodology and model—as well as the tools and infrastructure—that can be employed to develop other industries in Armenia.
Goal 2 To position Armenia in the knowledge-based global economy
Wealth creation is experiencing a revolutionary and historic change—a change that favors Armenia. The transition from manufacturing economies to knowledge economies offers new opportunities. Wealth in the 21st century will accrue to those regions that implement “smart infrastructures” that leverage their knowledge resources, much the way physical infrastructures leverage their resources and products
As noted in the World Bank’s 1998 World Development Report “As the world moves into the 21st century, the emphasis is on knowledge transfer, accumulation, adoption, and diffusion as being critical to economic growth.” Well-developed capabilities to learn and the abilities to put knowledge to work are responsible for rapid catch-up. The basic elements to develop these learning capabilities are skilled people, knowledge institutions, knowledge networks, and information and communication infrastructure. These are the tools to create a niche, knowledge strength, and branding that will position Armenia in the global knowledge networks. This will be a major objective of the Master Strategy.
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