Needs of Global Start-up companies (Deliverable 2) GlobalStart wp1 Studies Deliverable 2 Needs of Global Start-up Companies Table of contents p



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1 (a) Profile and background

Hypertrust was founded in May 2000 by Maarten Willems, Peter Forret and Joris Winters. All of the founders graduated at the KULeuven and had some prior work experience in industry before setting up the company. Maarten Willems and Peter Forret both worked for the companies GlobalSign and Keyware Technologies where they acquired business experience in the fields of internet and internet security. Joris Winters accumulated some valuable experience on finance, investor relations, setting up companies, corporate and tax law via his prior work experience at Punch International and in the investment team of Fortis bank.


Hypertrust cannot be considered as a real university spin-off as it did not result from research performed at the university. However, the company has the full support of the university and Leuven Research & Development (LRD) was involved in the start-up of the company. The founders contacted the university’s chancellor, Andre Oosterlinck, at the moment they planned to start up the company. The chancellor gave them his full support and brought them into contact with LRD. At the moment the founders of Hypertrust were working on the business plan, no technology was developed yet. Six months after foundation, funding was found. The 3 founders quit their job and started with the development of the service platform.
The objective of HyperTrust was to be the first European Application Service Provider to develop a new internet platform for secured communications and transactions on the basis of digital signatures. In the original business plan 3 large domains of activities were defined: communication, storage and user-authentication. The founders decided to concentrate on the development of communication services. As they didn’t have any experience with international marketing, they focussed on the Belgian market. However, local competition from Belgacom appeared to be very tough and therefore, after 2 years it was decided to develop another domain of the business plan: storage. This market segment did not suffered from very strong competition. Paul Carpentier, who joined the management team mid 2002 was the key person for the integration and business development of these new storage related services. He was appointed as CEO of the company.
Currently, Hypertrust is offering 3 major kinds of webbased services for secure data storage and communication. Pixagogo is an online photoalbum that can easily be shared with family and friends. Send2Store offers secure data storage and communication, long-term archiving and large data transfer. Staatsbladclip (Belgian Official Journal) is a showcase for internet based reliable storage. All services are based on an unique content referencing technology, which is an unique storage and retrieval method with origins in cryptography. The content addressing technology is licensed from EMC, a US company and global leader in information storage. The technology was built at FilePool, a company co-founded by Paul Carpentier and taken over by EMC. It consists of an e-clip, called Trustclip in the Hypertrust internet services, which is a unique figure derived from a document which indicates the location and the content of the document. Hypertrust built its service platform on this technology and applied for 2 patents. The company is principally focusing on end-consumers. At the moment it has users in more than 200 countries, with the majority of the users from the US.
1 (b) Major milestones




Pre-venture

2000

Foundation

Mid 2000 – mid 2002

Change focus

Mid 2002 – mid 2003

Near future

Mid 2003-

Business concept

Objective: be the first European Application Service Provider to develop a new internet platform for secured communications and transactions on the basis of digital signatures

3 large domains of activities: communication, storage and authentication of the user



HyperTrust was founded in May 2000 as the first Application Service Provider (ASP) of Trust Services in Europe

Focus change from secure communication services towards (long term) secure information storage – initiated by Paul Carpentier




Technology

platform

Product

Market

Technology platform and services still to be developed


Web based services including secure messaging, secure archival, secure form submission and secure authentication. These services are used in legal, medical, financial, professional and e-government applications.

Belgian market was targeted but the competition (Belgacom) appeared to be extremely fierce.




Technology platform for unique content referencing is licensed from EMC. On this platform a service platform is built. 2 patents applications are in the running for this service platform.

Improvement of some internetservices for secured storage and distribution of digital data such as Send2Store, Staatsblad Clip and Ondernemingsclip



Other Send2 services are planned for the future, each building on the main principles of Send2Store, the TrustClip. Access Rights on TrustClips, time stamping of TrustClips, and registered courier services based on TrustClips will be available soon.


Finance




1st round of financing in Nov 2000:

1,24 million eur from AdValvas Group and IT-Partners.

Note: just before the dotcom-crash, it was relatively easy to find money.


May 2002. Capital increase of 1,5 mio eur

Investors include the KUL, group of private investors, a Belgian technology company, IT Partners

The new funding secures the planned commercial expansion: to close international partnerships and further European expansion are priorities

Funding is becoming much more difficult after the dotcom hype



Jul 2003. Capital increase of 1,3 mio eur

Same investors, but including some new private investors

Capital subsidy of IWT for 512 keur

New capital for commercial expansion of the company / local sales organisation will be opened in the Netherlands

In 2004, Hypertrust is expected to be break-even


Staff

3 founders with business experience:

Maarten Willems (technical, project and commercial experience in the field of internet and security)

Peter Forret (technical and business know-how in PKI – public key infrastructure- and internet security)

Joris Winters (experience on finance, investor relations, mergers and acquisitions, copporate and tax law)

The 3 fouders only quit their jobs at the moment of foundation of Hypertrust


The Board of Directors was initially composed of the three founders, Martin Lagauw of AdValvas Group, Stefaan Nicolay of IT-Partners, Prof. Dr. Jos Dumortier of ICRI (K.U.Leuven) and Prof. Dr. Ir. Bart Preneel of COSIC (K.U.Leuven)

Major responsibilities of the founders

Maarten Willems: business development

Peter Forret: research

Joris Winters: finance and administration


In May 2002, Paul Carpentier joins the BOD and the management team and becomes CEO. He brings in his knowledge of networked storage and his network
Staff also includes 4 employees and 4 external consultants

Joop Van Aard, Stephane Holvoet, new members of BoD

Networking




AdValvas Group, leading internet business generator in the Belgian market

IT-partners, Belgian VC fund with focus on IT

Prof. Dr. Andre Oosterlinck Chancellor (rector) of the KUL

Prof Dr Dumortier (ICRI, KULeuven), expert in law and IT

Prof Dr Preneel (COSIC, KULeuven), expert in cryptography and applications such as computer and network security


In April 2002 Hypertrust concluded a development partnership with EMC and installed its first Centera storage system





1 (c) The internationalisation process

Know-how / technology

Hypertrust is not an university spin-off. Business idea / know-how at foundation originated from the know-how and business experience of the 3 founders. The company can rely on an advisory board which is composed of 2 KULeuven professors, both internationally renowned experts in the field: Prof. Dr. Jos Dumortier from ICRI, expert in law and IT, Prof. Dr. Bart Preneel from COSIC, who focuses on cryptography and applications such as computers and network security.


Paul Carpentier, who joined the company as CEO in 2002, had some prior experience with content networking technology and also co-founded FilePool, the company that developed the referencing technology used by Hypertrust.
This unique reference technology developed by Filepool, is currently marketed by its acquirer, the American company EMC, a global leader in content addressed storage. EMC licensed the technology to Hypertrust. On this unique reference technology, Hypertrust has built a service platform. At the moment, two patents applications are in the running for this service platform.

Capital

There has been several capital rounds, however all with Belgian partners specialised in IT, internet business or technology firms. The 2nd and 3rd capital round also included some private investors who formerly also invested in FilePool. Those new investors were brought in by Paul Carpentier.


In 2003, a capital subsidy has been acquired from IWT, the Flemish institute for science and technology.

Networking

AdValvas Group and IT-partners have been involved in the different capital rounds of Hypertrust. They gave strategic and commercial support to the company. AdValvas Group was a leading internet business generator on the Belgian market but went bankrupt in 2004. IT-partners is a Belgian VC fund focussed on IT. Both are/were Belgian companies.


Paul Carpentier joined the company in 2002. He brought his knowledge of networked storage in the company but also his network. This network was very important for the Hypertrust project.
Hypertrust is currently looking for more online marketing partners. Those are international players.

Personnel

The 3 founders had some prior business experience but their experience with international marketing was limited. Therefore they first chose to focus on the Belgian market, which appeared to be a wrong choice because the competition was too fierce for the communication application chosen.


Paul Carpentier had some prior experience with setting up technology companies (Gnosis and Wave Research, later FilePool). Both were sold to major American companies.

Market

The first application of Hypertrust, secured communication was focussed on the Belgian market. However, the competition – one major player, Belgacom – was too fierce.


The next application, secured storage, is focussed on the international market, principally to end-consumers and on-line communities (BtoC business). At the moment, the company has users in more than 200 countries, of which the majority is living in the US. The targeted market, on-line storage and storage as a utility, is a relatively little-developed market. Competitors are existing, but the market, especially the US market, is big enough for several competitors. The EU market is not so big and in this market it is more expensive to reach customers. For a small company as Hypertrust it is not possible to target a large market such as the storage of digital information. The company would not be able to build enough industrial capacity to compete in such an enormous market.

2. The university – support for Globalstart companies

Hypertrust is not a university spin-off. LRD got involved because the founders asked and got the support of the KULeuven chancellor Prof. Dr. Oosterlinck. The latter is head of the board of directors of Hypertrust.



3. The regional infrastructure – support for Globalstart companies

Hypertrust is one of the founding partners of L-Sec, Leuven Security Excellence Consortium. L-SEC is a non-profit network organization dedicated to promote the use and advance of e-security. L-SEC builds on a worldwide unique concentration of e-security expertise and e-security companies in the Leuven-Brussels region. It aims at establishing an international network of partners.



Geo Info company

Spin-off from Glamorgan


Name

Geo Info

Founding date

2004

Industry

Community Safety Applications

Spin-off – origin

Glamorgan – School of Computing

Interview date

24/11/2004

Interviewee

Founder and Managing Director

Interviewers

DB & BT

Sources:


Interview. Business plan under development to be submitted for capital increase in December 2004. Web site under development.
For confidentiality reasons, the spin-off company is called “Geo Info”. As well the interviewee is referred to as the “Founder”.


1 (a) Profile and background
Geo Info is a Geographical Information System (GIS) start-up operating in the Community Safety Applications (CSA) field. The Founder started at the University just over a year ago as a PhD student in the School of Computing. He brought industrial sponsorship to develop the research he was embarking upon in the area of CSA. This involves the monitoring of the domestic abuse of anti-social behaviour. The original idea for the start-up had arisen from work the Founder had undertaken at the County Council (CC). The GIS based framework was the Founder’s own idea which he had developed himself. After starting his research at the University the Founder approached the University Spinout Manager who was the representative for the Wales Spinout Programme located in the University Commercial Services Office (CSO). The CSA project was one of two projects the Founder was interested in developing. The other project involved work, also carried out at the CC, with the Head of the Research and Development (R&D) programme to develop salt on roads systems. This concerned vehicle tracking and when the Founder contacted and presented the Spinout Manager with an initial business plan the Spinout Manager advised against this project due to Intellectual Property Rights (IPR) problems and to concentrate instead on developing the business plan for the original start-up idea. Table 1 summarises the profile and background of the company.
The GIS technology involved with the business idea is a spatial toolbox for analysing spatial events. Multivariate social statistics is one of the tools to help in the understanding of the specifics of social events. Through the application of this technology it is hoped to engage a number of clients with its use. In fact, one of the main clients currently being approached is the Local Police Authority (LPA).


Table 1: Profile and Background

Brief overview of the firm’s activities, it’s mission and focus

Industry

Safety

Technology

Geographic Information Systems (GIS)

Product/service

Software programme to monitor domestic abuse from anti-social behaviour.

Market and targeted customers

  • County Council (CC)

  • Client within CC

  • Local Police Authority (LPA)

Company’s current mission and focus

To be a viable business within five years employing thirty to fifty people.

Founding process

Initial business idea

Research and demand from industry

Founders

Managing Director who has ten years experience of the industry is a PhD research student at the University.

Founding

Founding date 2004

The company spun out of the School of Computing. There has not as yet been the transfer of IP in the form of patenting or licensing. Initial support has been received from the University in the founding process including help with the business plan and the provision of two rooms in the University’s incubator centre and office facilities.



Evaluation of the current situation and developments for the near future




Alignment with original business plan

Since the business plan is currently under development it is yet to be seen whether the results are above, on or below target.

Near future

The major challenges and opportunities for the near future are to receive Spinout programme funding and to sign contract with major client.

With regard to community safety there is the tracking technology in the background. The Spinout Manager’s advice regarding this is that the Founder should develop this without the help of the Head of R&D at the CC. There are global aspects in the background and there is a unique selling point. For vehicle routing for gritting roads there is route optimisation and local authorities have a fleet of vehicles to do this. There are a number of factors involved such as temperature information and the best route to be taken. This is the “travelling salesman” type of problem.


At the moment there is little technology that has been developed that can be patented. For crime and disorder evaluation there is a system which involves a holistic approach. This concerns analysis of disparate data sources for crime and disorder and is the area the Founder is researching for a PhD at the University. For the system to be a success there is the need for core data sets. With regard to this the Founder is trying to make an inroad into the market place to develop basic systems to develop more patentable technologies. By developing the basic systems they will become more unique and this will be supported by the results of the PhD research.
There are customers interested in the developments taking place. The University research has industrial sponsorship. The business will benefit from support from the University and also customers. There are three clients at the moment and these are the CC, another client within the CC from a different budget centre and the LPA who are now interested in the developments that have taken place in the last three months.
1 (b) Mapping major milestones
One of the early milestones has been the development of a business plan for Spinout Programme funding which took place in November 2004. The Spinout Group at the University will consider the plan at a meeting in December 2004 and following deliberations will decide whether to approve, request revision or disapprove. If successful the plan will be forwarded to Finance Wales for approval of the funding. The amount of funding provided will be of the order of £25,000. This will be a major milestone for the early development of the company. Having in place a “great” idea, the technology and a successful initial application the next milestone will be to develop the company over the next five years to a “critical” size. The ambitions of the Founder are therefore to have a viable business in five years time employing between 30 and 50 people. Table 2 provides a two dimensional overview of the major milestones.


Table 2: Two dimensional overview of major milestones




Pre-venture phase

Foundation

Near future

(next 5 years)



Business concept

Community safety applications for local organisations

Community safety applications for local and regional organisations

Community safety applications for local, regional, national and international organisations

Technology platform

Geographic Information System (GIS)

GIS and related technology

GIS, related technology and developmental technology

Product

Developmental monitoring systems

First generation monitoring systems

Second generation monitoring systems

Markets

Local

Local/regional

Local/regional/national/international

Finance

Own finance

Spinout programme

Spinout programme and regional support

People

Founder

Founder plus two employees

Founder plus thirty to fifty employees

Networking

Founder’s contacts

Founder’s and employee’s contacts

Firm’s and international contacts

With regard to networking since the Founder was the Corporate GIS Officer for the CC contacts are already in place. These have been built up over ten years of working in this environment and the Founder is therefore aware of the latest developments and who to contact. The Spinout funding will pay for a launch party of 200 to 250 people. Since micro businesses often fail due to the lack of a market there needs to be people who want to buy the product. By holding the launch party it will enable prospective customers to know about the company and the product.



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