E. Communications Involves both formal and informal efforts to exchange information between all stakeholders involved in the implementation. It is both push and pull and includes not only words but also actions and behaviors. Communication can be both a standalone effort, as well as an integral part of effectively delivering all other components. F. Infrastructure The implementation requires a supportive infrastructure to give it form and clarify how things will be done. This includes physical enablers (e.g., a place for the team to work, administrative enablers (e.g., managers who provide time for staff to take part in implementation activities, and project management
